Customer equity is a result of customer relationship management. Customer equity is the total of discounted lifetime values of all of the firms customers. In layman terms‚ the more loyal a customer‚ the more is the customer equity. Firms like McDonalds‚ Apple and Facebook have very high customer equity and that is why they have an amazing and sustainable competitive advantage. Customer Equity is made up of three components. Value Equity‚ Brand Equity and Relationship Equity. Value Equity
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Tang Romance appeared as a totally new literary form during Tang Dynasty‚ “Ying-ying’s story” as one of the most famous representative works of Tang Romance‚ became extremely popular and had a far-reaching influence on later Chinese literature. “Ying-ying’s story”‚ written by Yuan Zhen‚ tells of a young scholar named Zhang‚ who falls in love at first sight with Cui Ying-ying‚ a declining aristocrat. At first‚ Cui Ying-ying rejects Zhang’s advances due to the Confucian ethics‚ but then she voluntarily
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Shanghai Jahwa‚ established as early as in 1898‚ is the largest domestically owned (joint held by shanghai Industrial Investment group and Shanghai Jahwa corporation) Chinese manufacturer of cosmetics and personal care products. In recent years‚ it has been part of a booming market with annual growth rates of more than 30 per cen. This spectacular growth rate has attracted and been fuelled by the entry of major multinationals‚ including major Pond¡¯s(Unilever)‚ Procter & Gamble‚ Shiseido‚ Kao‚ and
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In Tang Dynasty (618 AD) Chinese government promoted tea growth for the entire population where a Japanese priest brought tea back to its homeland. In the beginning‚ tea was mostly used by the upper class and Japanese priest to keep them stay awake during
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The Lady From Shanghai is one of the great classical film noir‚ which was directed by Orson Welles in 1948 and he adapted it from the novel called If I Die Before I Wake by Sherwood King in 1938. The theme of this movie is about conspiracy and murder‚ it tells a story of the intrigues between several characters and finally to the terrible collective madness and death. Even though this film only takes 87 minutes‚ every scene composition and camera movement‚ including the movie lines is unforgettable
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Executive Summary The fast-food market in Shanghai has become very competitive with the existence of both Western and Chinese cuisine oriented restaurants. KFC and McDonald’s are the top two most popular western fast-food brands among many other restaurants‚ including some domestic brands of Chinese fast-food which copied the Western service model. Consumers in Shanghai are giving importance to food‚ service‚ environment‚ price‚ convenience‚ brand and promotion in evaluating fast-food restaurants
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launch of Välling in Shanghai. 4.1 Segmentation‚ targeting and positioning As learned from the market analysis‚ defining a niche and bringing a highly differentiated product to a specific target group is most important for market entry in China’s baby food market. Starting with the geographic segmentation‚ Shanghai business region is preferred‚ because of being a first-tier city in China (OSEC‚ 2012)‚ where salaries are ten times the Chinese average (Fram et. al.‚ 2004). Shanghai business region has
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PRACTICE PROBLEMS - EQUITY: Problem 1: The equity section of ABC Company’s balance sheet as of January 1‚ 2014 is presented below: Common Stock($0.5 par)$ 100‚000 Additional Paid-In Capital$ 2‚000‚000 Treasury Stock($ 500‚000) Retained Earnings$ 1‚000‚000 Total Equity$ 2‚600‚000 Note that all paid-in capital accounts are tracked in the single “Additional Paid-In Capital” account listed on the balance sheet. ABC Company recorded net income of $120‚000 in 2014. It neither declared nor paid
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1 Area of study 1.1 Target region This report will focus on Marks & Spencer’s first department store in Shanghai‚ mainland China‚ which is also the biggest one in Asian area. It is noticed that China has already become hotbed of business investment due to its huge potential market (The Economist‚ Apr 2010). Meanwhile‚ it’s imperative for Western multinationals‚ including M&S‚ to expand their overseas emerging market to offset the losses in their domestic area1‚ especially after the
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4. Results and Discuss 4.1. Location and Competitors 4.1.1. Location Analyses. Shanghai Min is easy to access. This restaurant is in the City of Dreams where the customer can take free shuttle buses to get there‚ which was covered with eight important transportation sites (e.g. Border Gate‚ Macau Ferry Terminal. etc.). Furthermore‚ the public transportation is very convenient. the customer can take the taxi or bus to the City of Dreams‚ and there are three bus stops and more than 13 routes. Besides
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