Most Memorable Customer Service Experience: A few years back‚ I went to Las Vegas with my family and stayed at the Aria hotel. The bathroom of our suite had a sliding door‚ and my brother got locked inside the bathroom due to some mechanical error in the door. My parents called the front desk and narrated the issue to them
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In The Hospitality Industry Introduction About the Research The CANE Model Implications for Employers About the Researchers Where to Get the Study INTRODUCTION E mployee turnover within the U.S. fast-food and hotel industries costs those industries in the neighborhood of $140 billion annually. In more bite-sized terms‚ it will cost roughly 100% to 200% of an employee’s base salar y to recruit and train a replacement. Although the turnover rate for these industries hovers between
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What is hospitality? * «The friendly and generous reception and entertainment of guests‚ visitors‚ or strangers * Relating to or denoting the business of entertaining clients‚ conference delegates‚ or other official visitors * “The relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers.” Grecan Hospitality “Hospitality was a way of honoring the gods‚ which was so essential
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the discretionary leisure time and disposable income of the society has undoubtedly created tourism boom in many countries. As soon as tourism industry is measured as a fundamental factor in improving the economy‚ local governments and other corporations in a destination have shifted their focus towards creation of more tourism attractions in order to compete with related destinations on targeted markets. In the olden days‚ people who travelled with the leisure purpose would simply visit a destination
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modern day‚ there are plenty of different ways that a person can show hospitality towards a guest whether it be a stranger or friend. Having only lived in the United States‚ I have found myself to be treated most graciously by my friends‚ but every so often‚ I do find myself to be lost in a friends house. Every person was taught certain morals as a child that they now use in their adult lives‚ but for some people‚ hospitality has been thought to be just letting them come into the house. In the
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1 | Tawang‚ famous for its Buddhist monastery‚ is situated in ……….. | | | Arunachal Pradesh | | | | Nepal | | | | Mizoram | | | | Tripura | | 2 | Which of these Tiger Reserve is not in Madhya Pradesh? | | | Kanha Tiger Reserve | | | | Ranthambore Tiger Reserve | | | | Pench Tiger Reserve | | | | Bandhavgarh Tiger Reserve | | 3 | The official name of Golden Temple is ………….. | | | Guru Nanak Darbar | | | | Shri Hazur Abchalnagar
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Tourism Tourism is the act of travel for the purpose of recreation and business‚ and the provision of services for this act. Tourists are persons who are "travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure‚ business and other purposes not related to the exercise of an activity remunerated from within the place visited" (official UNWTO definition). A more comprehensive definition would be that tourism is a service industry. Many
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Hospitality Seth Horton Citizens living in Peloponnesia would have been ready to welcome a guest to house them for a long stay or even just a simple meal. The features of the ancient Greek times are that the hospitality had to be ready on the spot at almost all times. In modern day times an unscheduled visit from a stranger would be unheard of. For an ancient Greek this would not have been too extremely rare. Even though might be a slight inconvenience the people who
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1: INDIAN SECURITIES MARKET 1.1.a) INTRODUCTION As per Securities Contracts (Regulation) Act‚ 1956 ‚ the term “Securities” include: (1) Shares‚ scrip’s‚ stocks‚ bonds‚ debentures‚ debenture stock or other marketable securities of a like nature in or of any incorporated company or body corporate:(a) Derivatives; (b) Units of any other instrument issued by any collective investment scheme to the investors in such schemes; (c) Security receipt as defined in clause (zg) of section 2 of the
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Bacamante Subject : TC 101 – Principles in Tourism HISTORY OF TOURISM Early Tourism - Travel and exploration are basic to human nature. “Torah” - Hebrew word - Studying - Learning - Searching Old Testament - “Noah with his Ark” must have been the first large-scale operator - his passengers were mostly animals. Two Forms of Early Tourism: 1. Travel for business such as trading
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