Running head: ETHICAL STANDARDS AND CODES Ethical Standards and Codes Dana Brunner‚ Tawana James‚ Kristin Simmons‚ and Fenita Williams University of Phoenix Ethical Standards and Codes Introduction. As far back as the Middle Ages there has been professional associations in place to regulate as well as discipline the members and constrain behaviors. In 1892 the American Psychological Association (APA)‚ was founded in the United States. The APA is the agency responsible for regulating the
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Customer service is vital in today business industry. Customer service‚ by definition‚ is about serving people; it should be genuine‚ personalised and compassionate. They are a valuable resource to business because their feedback helps to shape and improve the business. Our aim is to ensure that the customer feels good but as well as having a memorable experience. This can be achieved by providing and delivering a professional‚ helpful‚ high quality service and assistance before‚ during and after
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AICPA Code of Professional Conduct Name Course Date Instructor’s Name The American Institute of Certified Public Accountants (AICPA) code of professional conduct has more than 350‚000 certified public accountants belonging to the association. Since the majority of them belong to the association‚ the AICPA code of professional conduct is often used to discuss the ethical obligations in accounting. “There are six principles that make up the AICPA code‚ which include: responsibilities‚ the
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Customer Service Questionnaire (step 5 of 6) Screening Questions | Instructions This questionnaire has been designed to help us to understand whether the role of customer assistant is right for you‚ as well as help you to understand more about what it might be like to work for Tesco. Based on actual experiences of Tesco customer assistants‚ each question describes a situation that you might find yourself in while at work. You should imagine yourself as a customer assistant in each situation
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Providing customer service Since our restaurant can exists only because of customers‚ and in particular repeat customers who voluntarily choose to return here and spend their money and time to our food‚ beverage and service. Without our customer we don’t have a restaurant‚ they are the only reason we are here. As a result‚ taking care of our customers is our highest priority‚ in fact a privilege‚ never an interruption. At our restaurant the customer always comes first. b. Dealing with customer complaints
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AICPA Code of Professional Conduct The American Institute of Certified Public Accountants (AICPA) is a group of CPAs that span across the globe. Its members are all volunteers and consist of over 350‚000 people. Most of their debates and discussions are how accountants should handle certain professional issues. There are six principles within the AICPA code of professional conduct; responsibilities; public interest; integrity; objectivity and independence; due care; and scope and nature of services
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by taking care of its employees and ensuring their proper conduct. The information regarding Apples’ four integrity principles is explained on their company website. These are drafted into code of conduct and all the employees are believed to follow them. As many products are outsourced to low wage countries‚ ensuring that suppliers don’t take undue advantage of the workers in these countries‚ Apple has drafted a supplier’s code of conduct too and will terminate its contracts with those suppliers
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Ethical Code of Conduct for St. Chadwick General Hospital Staff Members Course: MHA 622 Health Care Ethics & Law By: Instructor: October 21‚ 2014 Facility Background St. Chadwick General Hospital was built and inaugurated in the year 2013. Since then‚ the corporation has been proud to provide quality care with the highest of ethical standards‚ and integrity. With the combination of a strong code of ethics‚ high levels of integrity‚ and the addition of compassion‚ St. Chadwick
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THIRTEEN CUSTOMER SERVICE FACTS BY: Michael A. Aun‚ CSP‚ CPAE Speaker Hall of Fame Reference - http://www.nsacentralflorida.com/Articles/Thirteencsfacts.pdf Thirteen Customer Service Facts. Fact Number One Dissatisfied customers tell an average of ten other people about their bad experience. Twelve percent tell up to twenty people. In very simple terms‚ bad news spreads rather quickly. Don’t think for a moment that your poor performance in servicing your client goes unnoticed. Not only
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1. How else can Nordstrom continues to provide exceptional customer service and increase brand loyalty? Many retail stores strive to deliver great customer services to its consumer. No other store has been known recognized for it’s above and beyond services like Nordstrom. Nordstrom is the epitome of what customer services should be and has been for many years. Their customer services acknowledgements and supreme employee benefit incentives has landed them on the Fortune Magazine list of 100
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