Ethical Standards and Codes Stephenie Carter‚ Sundee Johnson‚ Saroja Nimmagadda‚ Selma Pasagic University of Phoenix Ethical Standards and Codes Ethics to some is an intuition of what is right or wrong‚ and to others it is right or wrong defined by laws‚ rules‚ codes‚ or culture standards. Ethical standards and codes are essential in the professional world‚ especially in a clinical setting. Ethics guide reactions and interactions from which ethical decisions are made. The purpose of this
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Detailed explanation of the principles of customer service Principles of good customer service is very important to give excellent customer service and to make the customer want to return the importance of customer service is to ensure the needs and wants of customers are met by the organisation‚ meeting customer expectations and ensuring satisfaction. Customer service aims to provide support and the best experience to a customer through actions that are taken by the seller. This includes actions
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is extremely busy and tries his best to type in as fast as possible ending up in putting up wrong quantities…. Also be sure about the price of the particular item you have selected as they DO NOT HAVE REFUND policy. They don’t provide “cash back” services neither do they reverse your credit card entry…. All they do is issue credit notes worth the price of products you want to return. And please keep in mind that the validity of such credit notes are extremely low.. I had to almost fight with them
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Company Philosophy Vision: Convergys is the leader in relationship management. They provide innovative solutions that drive more value from their clients’ everyday relationships with their customers and employees. Convergys is acknowledged as a world leader that enables organizations everywhere to enhance the value of their relationships through excellent and efficient outsourcing programs. Convergys provides their clients with new perspectives and solutions to their existing and future relationships
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AICPA Code of Professional Conduct Founded in 1887‚ the American Institute of Certified Public Accountants (AICPA)‚ a voluntary association of CPAs‚ created a strict code of professional conduct (AICPA‚ 2012‚ pg. 1). The purpose of the code of conduct is to discuss the ethical obligations of CPAs and to provide guidance and rules to the members. The AICPA code consists of six principles or purposes for which the members abide‚ honor‚ and respect. “The principles include responsibilities; the
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Customer Service What is Customer Service? Customer Service is any contact between a customer and a company that causes a negative or positive experience by a customer‚ it also means being able to exceed the needs and expectations of all their customers rather than just meeting them. “Excellent customer service is about creating a good impression: meeting the needs and exceeding the expectations of visitors‚ and making them feel welcome‚ excited and valued.” (http://www.rmg.co.uk) Who are
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many of whom were labeled communist sympathizers and were unable to continue working.” ("Arthur Miller‚ Elia Kazan and the Blacklist: None Without Sin McCarthyism"‚ 2006). This of course if we look back to the Salem Witch Trials is very similar to how Abigail took advantage of a situation for herself lying to convince everyone to go against each other just to shake off a reputation ruiner and ruin countless
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Ethics and Professional Code of Conduct Ethics is the study of what is morally right‚ wrong‚ good‚ bad‚ obligatory and permissible (Arrigo & Williams‚ pg. 3). Integrity is the quality of being honest and having strong moral principles. Ethics‚ integrity and morality are intertwined. A chief of police is responsible for the overall command of all sworn officers and non-sworn employees in his department (Office of the Chief). Ethics and integrity are important to any job‚ but it is especially
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their corporate governance they claim‚ "As part of our governance practices‚ we are committed to high standards of ethics‚ which are reflected in our Associate Global Code of Conduct‚ Code of Ethics for TJX Executives‚ Director Code of Business Conduct and Ethics‚ and Corporate Governance Principles." For their government regulations they have a whole section in their TJX Global Code of Conduct. They specifically talk about a few different things. Some topics that apply here are fair dealings‚ anti-corruptions
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delivery of exemplary customer service. Answer Engaged in a conversation with a passenger who was buying a single ticket on board I found out that he returns within a month so I advised him that is cheaper to buy a return. He din’t buy only the return‚ he was so happy with the idea of saving money so that when I told him that he could save even more money by purchasing a rail card he promised he will do so. 3.Provide an example when you have had competing demands on your time and how you went about
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