in all duties of the housekeeping operation. Assistant executive housekeepers coordinate‚ schedule and supervise housecleaning staff‚ inspect building areas for proper cleaning‚ and inventory cleaning supplies. They provide on-the-job training‚ coordinate the housekeeping schedule and facilitate communications among guests‚ housekeeping staff and other hotel managers FLOOR MANAGER As Floor Manager‚ you will supervise the work of a team of room attendants or housekeeping assistants‚ servicing
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Cavite Submitted to: Submitted by: Submitted on: May 31‚ 2012 Training Period: March 31 2012 – May 15 2012 Table of Contents I. Introduction II. Discussion of Findings / Analysis / Recommendation i. Housekeeping Department ii. Food and Beverage Department iii. Strengths iv. Weakness v. Recommendation III. Conclusion IV. Photos of Sports Facilities V. Photos of Room Accommodation Introduction Royale Tagaytay Country Club
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“PRACTICUM REPORT” “On” Microtel Hotels and Resorts Corp. Amadeo Road‚ Javelera‚ General Trias‚Cavite‚ Philippines “In partial fulfillment of the requirements for the course” Bachelor of Science in International Travel and Tour Management “Lyceum of the Philippines University” “College of International Tourism and Hospitality Management” “General Trias Cavite” “SUBMITTED TO” “SUBMITTED BY” “SUBMITTED ON” Table of Contents
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word that we need to get the satisfaction of the customer or guest. We need to be unique in the sense that we can caters all the needs and wants of a guest within your establishment ‚ give standardized service by all means. Housekeeping department is one of the major department in a hotel or resort industry. It is the department who takes the responsibility in maintaining the cleanliness of the of a room as well as the surroundings‚ to have a clean environment with a pleasant
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Restaurant Management graduates who are immediately employed after finishing the degree. There are different job opportunities awaiting the HRM graduates‚ such as; working in different hotel departments like being assigned in the front office‚ F and B‚ housekeeping‚ marketing‚ security and public areas. Being an HRM graduate the specialization of service that they provide is very important because they are the one who satisfies and caters the needs of the customer’s demands to the company. The trainings and
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TASK 1 ROOMS DIVISION HOUSEKEEPING: Hotel des Horlogers is a three star hotel that is owned by a Swiss Hotel Group known as Hotels Et Patrimoine. Hotel des Horlogers is one of the hotels‚ as the group owns six hotels in total‚ which are spread across Switzerland. Customers are assured quality service and satisfaction when they stay at Hotel des Horlogers. The main attraction of this hotel is the watchmakers’ tool collection that displays’ the finest arts and crafts that are used to make a watch
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Case study: Wynn Resorts Q1: What are Wynn Resorts’ distinctive resources and competencies? As the founder of Wynn Resorts‚ Steve Wynn‚ the CEO could be regarded as the first significant resource for the company. He has 30 years experience and passion in operating and managing casinos‚ and has built up essential relationship‚ contacts and liaison with government‚ enterprises and upper-society‚ which could not be achieved by every company and hence became the distinctive resource helping to stabilize
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Preference in Hiring Hospitality Staff Between Bachelor’s Degree and Vocational Course in a Hotel Introduction The hospitality industry is a broad category of fields within the service industry. It comprises a range of businesses which includes lodging‚ restaurants‚ event planning‚ theme parks‚ transportation‚ cruise lines‚ and additional fields within the tourism industry. The term “hospitality” has become accepted over the years as a generic word‚ which describes the well being of services
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the level of aptitude of senior HRM students pertaining to their grades in the subject areas that they already took; find the level of their skills in terms of Front Office skills‚ Food and Beverage Skills‚ Bar skills‚ Quantity Food Skills and Housekeeping skills; identify the career opportunities in the Hospitality Industry. This study was conducted in Pambayang Dalubhasaan ngMarilao wherein the instruments used were questionnaires for the skills of the participants which were validated by the program
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Workplace Organisation 5 S’s WHAT IS 5S? • Developed by the Japanese • Workplace Organisation and Housekeeping System • Helps Create a Better Working Environment and a Consistently High Quality Process THE 5S PRINCIPLES • SEIRI – Organisation • SEITON – Orderliness • SEISO – The Act of Cleaning • SEIKETSU – The State of Cleanliness • SHITSUKE - The Practice of Discipline WHY DO IT? QUALITY EFFICIENCY 5S SAFETY ELIMINATING BREAKDOWNS EFFICIENCY • Time is wasted looking for tools‚ equipment
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