Responsibilities and Duties

Topics: Rooms, Hotel, The Guest Pages: 3 (712 words) Published: February 20, 2013
Executive housekeepers are usually in charge of overseeing the cleaning process of large establishments like hospitals, nursing homes and hotels. These positions are normally indoors, although some time can be spent outdoors at lodging establishments. Work hours are done during the day, but evening or night hours are common with establishments that are open around the clock. A standard workweek for many executive housekeepers is 40 hours, although overtime or weekend hours can be required during busy periods. ASSISTANT HOUSEKEEPER

Assistant executive housekeepers support the executive housekeeper and other cleaning supervisors in all duties of the housekeeping operation. Assistant executive housekeepers coordinate, schedule and supervise housecleaning staff, inspect building areas for proper cleaning, and inventory cleaning supplies. They provide on-the-job training, coordinate the housekeeping schedule and facilitate communications among guests, housekeeping staff and other hotel managers

As Floor Manager, you will supervise the work of a team of room attendants or housekeeping assistants, servicing a floor, or several floors of the hotel between you. You report to the head housekeeper, and may deputies in that person's absence (depending on your seniority over the other floor housekeepers).  Staff has to be briefed, and their work checked. Reception must be informed when rooms are ready for re-letting, or if there is a problem (such as a late departure, or if two people seem to be occupying a room for one person). Maintenance will need to be told of repairs and replacements.  You may also be responsible for issuing cleaning materials clean linen and guest suppliers (soap, shampoo, etc.) to your staff, for their rooms. You will need to be aware of safety and hygiene risks, and alert to security concerns. Your master key/card will open all the guest rooms in your area of the hotel. PUBLIC AREA SUPERVISOR

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