Introduction to HR Management
HRM
Pillar 1: Recruiting Hiring and Promoting
Book Chapter 4: Analyzing Work& Designing Jobs
Work flow in Organizations * Through the process of work flow design managers analyze the tasks needed to produce a specific product. * Job is a set of related duties. A position is the set of duties performed by so.
Work flow analysis
Before designing the work flow managers need to identify what work needs to be done:
Output: not only quantity but also quality; gives clearer view of how to increase the effectiveness of every work unit.
Activity: For identified outputs work flow analysis shows the work processes used to generate outputs. Operating procedures define how things should be done at each stage. Clarifies which tasks necessary> efficient work. Knowledge of work processes shows if work unit is properly staffed & can help with changes in staff (outsouring etc.)
Work Flow Design and an Organization’s structure * If structure strongly based on functions workers have low authority and work alone on highly specialized jobs. * Managing a division requires more skills than managing a function * HR managers need to design jobs that fit with the structure not only in the job itself
Job Analysis * Process of getting detailed info about a job
Job descriptions * List of tasks duties and responsibilities (TDRs)> shows how well candidate fits with job> directly observable * All job descriptions should follow same format> fairness and helps to do payment decisions * Focuses on the activities required when carrying out a job
Job Specifications * Focuses on the skills needed from a person * List of knowledge, skills, abilities and other characteristics a person needs (KSAOs)>not directly observable * Interviews and selection decision should focus on KSAOs
Sources of Job Information * Most info from incumbents > danger that they exaggerate what they do * Should be added with Info from observers
Position
Pillar 1: Recruiting Hiring and Promoting
Book Chapter 4: Analyzing Work& Designing Jobs
Work flow in Organizations * Through the process of work flow design managers analyze the tasks needed to produce a specific product. * Job is a set of related duties. A position is the set of duties performed by so.
Work flow analysis
Before designing the work flow managers need to identify what work needs to be done:
Output: not only quantity but also quality; gives clearer view of how to increase the effectiveness of every work unit.
Activity: For identified outputs work flow analysis shows the work processes used to generate outputs. Operating procedures define how things should be done at each stage. Clarifies which tasks necessary> efficient work. Knowledge of work processes shows if work unit is properly staffed & can help with changes in staff (outsouring etc.)
Work Flow Design and an Organization’s structure * If structure strongly based on functions workers have low authority and work alone on highly specialized jobs. * Managing a division requires more skills than managing a function * HR managers need to design jobs that fit with the structure not only in the job itself
Job Analysis * Process of getting detailed info about a job
Job descriptions * List of tasks duties and responsibilities (TDRs)> shows how well candidate fits with job> directly observable * All job descriptions should follow same format> fairness and helps to do payment decisions * Focuses on the activities required when carrying out a job
Job Specifications * Focuses on the skills needed from a person * List of knowledge, skills, abilities and other characteristics a person needs (KSAOs)>not directly observable * Interviews and selection decision should focus on KSAOs
Sources of Job Information * Most info from incumbents > danger that they exaggerate what they do * Should be added with Info from observers
Position