E-Mail Issues in the Workplace
To: Professor Linda Gold
From: Jordan Hooten
Subject: E-mail Issues in the Workplace
Date: April 4, 2012
Executive Summary:
In today’s society it is a guarantee that no matter where or who you work for, you will be using a computer and doing tons of electronic correspondence through e-mail. Few people know that e-mail has been around for almost a hundred years. “If 'e-mail ' is loosely defined as 'messages transmitted electronically ', then the first 'e-mail messages ' would have started in the last century with telegraph messages (by wire) and Morse Code transmissions (via airways)” (University of Maryland, 2002). E-mail as we are familiar with today, has come a long way from its origins in the late 1970’s. The patented “You got mail” was the catchphrase of the 90’s and became a staple in our lives. Little did we as a society know exactly how important that little phrase would become in both our personal and professional lives. E-mail is so widely used in todays workforce that individuals often take it for granted and misuse e-mail. In this presentation there will be discussion about proper e-mail etiquette in work correspondence, privacy issues regarding e-mail at work and an employers responsibilities regarding his or hers employees e-mail.
Discussion:
Etiquette: Etiquette within e-mail is harder than a person thinks, but is by far one of the most necessary skills to learn when writing e-mails. When using correspondence within a work place environment there are many universal etiquette rules that everyone should follow regardless of their job may be. One of the rules of e-mail etiquette that is broken in the workplace time and time again is using business e-mail for sending personal e-mails. It is very easy for a worker to mistake their work place e-mail for a personal one and send out e-mails that should be sent solely as a personal e-mail for a multitude of reasons, which we will mention again later. As a worker, it is easy to
From: Jordan Hooten
Subject: E-mail Issues in the Workplace
Date: April 4, 2012
Executive Summary:
In today’s society it is a guarantee that no matter where or who you work for, you will be using a computer and doing tons of electronic correspondence through e-mail. Few people know that e-mail has been around for almost a hundred years. “If 'e-mail ' is loosely defined as 'messages transmitted electronically ', then the first 'e-mail messages ' would have started in the last century with telegraph messages (by wire) and Morse Code transmissions (via airways)” (University of Maryland, 2002). E-mail as we are familiar with today, has come a long way from its origins in the late 1970’s. The patented “You got mail” was the catchphrase of the 90’s and became a staple in our lives. Little did we as a society know exactly how important that little phrase would become in both our personal and professional lives. E-mail is so widely used in todays workforce that individuals often take it for granted and misuse e-mail. In this presentation there will be discussion about proper e-mail etiquette in work correspondence, privacy issues regarding e-mail at work and an employers responsibilities regarding his or hers employees e-mail.
Discussion:
Etiquette: Etiquette within e-mail is harder than a person thinks, but is by far one of the most necessary skills to learn when writing e-mails. When using correspondence within a work place environment there are many universal etiquette rules that everyone should follow regardless of their job may be. One of the rules of e-mail etiquette that is broken in the workplace time and time again is using business e-mail for sending personal e-mails. It is very easy for a worker to mistake their work place e-mail for a personal one and send out e-mails that should be sent solely as a personal e-mail for a multitude of reasons, which we will mention again later. As a worker, it is easy to
Cited: Buckminister, Adri. "Setting the Ettiquette for Internal Work E-mails." chron.com. http://smallbusiness.chron.com/setting-etiqueete-internal-work-e-mails-35810.html (accessed March 21, 2012). Ciocchetti, Corey A. "Monitoring Employee E-mail: Efficient Workplaces Vs. Employee Privacy." Duke Law. July 25, 2001. http://www.law.duke.edu/journals/dltr/articles/2001dltr0026.html (accessed March 21, 2012). Eng, Paul. "E-mail Ettiquete for Employees and Execs." ABC News. March 8, 2005. http://abcnews.go.com/Technology/Business/story?id=561845&page=1#.T1Tr70pVnN0 (accessed March 21, 2012). Smith, Shawn. "E-mail In The Workplace: Avoiding Legal Landmines." Mediate.com. August 27, 2001. http://www.mediate.com/articles/smith.cfm (accessed March 21, 2012). University of Maryland. A Brief History of E-mail. May 26, 2002. http://www.cs.umd.edu/class/spring2002/cmsc434-0101/MUIseum/applications/e-mailhistory.html (accessed March 5, 2012).