1.1 Describe the factors that will influence the choice of leadership styles or behaviours in workplace situations
I work as a manager for Innovations which is a day-care facility for individuals with learning disabilities; the majority of the individuals who attend the resource centre I manage can be very challenging and have very complex needs and behaviours at times. It is my job to create intervention plans and work closely with care co-ordinators, other agencies such as safeguarding, Intense homes support services, and the behaviour team to put strategies in place to safeguard service users and staff. It is my job to identify strengths and weaknesses in team members and ensure they get relevant training to help them develop in their role or to give praise and build on skills helping them to gain recognition on their accomplishments and support them to gain promotions should this be their aim.
As a manager I feel I need to be an example to others—either positive or negative. It is necessary for me to adopt characteristics from a variety of leadership styles based on the situation at hand. Regardless of the leadership activity needed, it is important to act with integrity, to set realistic goals, to communicate clearly and often, to encourage others, to recognize the successes of other team members, and to inspire them to provide the best of care. Hopefully my actions will be reflected by my staff in the care they give to our service users each day regardless of which style I practice.
Management by walking about (MBWA)
I use this style of leadership quite often in the workplace as this gives me the opportunity of observing team members interacting with our service users and evaluate the quality of care being delivered. It also lets staff know that I am interested in them and their work and lets them know that I am approachable. I ask about the work they are doing in a way that sounds interested not