There are four key principles in health and social settings, where the individual is at the heart of the health and social care provision. The four key principles are: Justice: people must be treated fairly no matter what their background. Autonomy: a person’s choices must be respected.
Beneficence: this involves risks and costs; the health or care professional should act in a way that benefits the patient. Non-maleficence: any harm caused by a treatment or intervention should not outweigh the benefits of that treatment. Dealing with conflicts
Individuals can become aggressive and tensions may build up if the care they are getting doesn’t seem to be working enough for their problems. Dealing with conflicts is crucial in health and social care. It is important as a health and social care professional, it is important for you to be trained to deal with conflicts. When dealing with conflicts, you need to be professional and positive towards the individuals. The range of skills you will need would be: Seeing both sides of the argument
Being willing to listen
Not taking sides
Not sulking and letting things fester
Being good at quick thinking
Looking for solutions and not getting bogged down in personal issues The active promotion of anti-discriminatory practice
How anti-discriminatory practice is promoted in health and social care settings
Putting the individual at the heart of service provision
To put the individual at the heart of service provision, the health and social care needs to: Provide active support consistent with beliefs, culture and preferences of the individual Support individuals in expressing their needs and preferences Empower individuals
Promote individuals’ rights, choices and well-being.
Mental health support- coping strategies
Mental health has to be supported with due care and attention because it is such a sensitive subject with people. It has to be treated with thoughtfulness. Someone that needs mental health support, teams should be available as needed by the teams I list: Social workers
Community mental health nurses
Community mental health teams can help on telling people the coping strategies, but they always will seek advice from professionals.
Balancing individual rights with the rights of others
Balancing an individual’s rights with the rights of others may seem daunting but with very good organisational, negotiating and communication skills it is possible. The support of a network of services will also be required, with everyone working towards a solution for individual rights.
Identifying and challenging discrimination
If discrimination is noticed, it has to be challenged immediately. Below is a list of ways the problems could be possible in which it can be achieved: Implementation of government policies and guidelines at local level by managers and employees. Staff training and development; awareness training events in continuous professional development. Challenging work colleagues who demonstrate discriminatory behaviour. Telling a higher authority (either a line manager or a higher local authority) when rules are broken.
An individual can be employed if everything that needs to be done for their care is explained to them, and they are asked if they understand what they need. This gives them control of the service and empowers them in the decisions being made, so that no one takes over on their behalf- even supposedly in their best interests. The person had to make the choice themselves and it hoped, with all the facts presented to them, they will. Individuals have a choice and even if they do not make the choice you want them to, you still have to respect their decision.
Health and well being
Health and wellbeing influences the way we develop, how we are seen by others and how we feel about ourselves. If you was extremely ill when you was younger you are more likely to have a disruptive education and also maybe the way we socialise. With that, it might affect the career path, and how we communicate and feel about ourselves. People that have disabilities may not feel they have one but may feel like people only see them as a ‘disabled person’. Applying labels to people in health and social care isn’t helpful to others. Keeping healthy yourself will help you stimulate your career.
Committing to care value base
In health and social care it is essential to the care value base and you have to abide by in it your working life. You need to honest that you can properly do this, and follow the rules that apply. Not everybody in the health and social care base can actually commit to the care value base. Personal beliefs and value systems
Influences on beliefs
Usually your beliefs are formed by the adults around you or your upbringing from your childhood, or in later life you will have your own beliefs. The beliefs you believe in will influence how you will feel about yourself and others around you. In psychotherapy, the belief system will determine how we think about ourselves. If you were raised in a Buddhist beliefs, your understanding and perception of the world will be different to those who have different beliefs. No matter what the person believes in, you should always respect that, and they should always respect your beliefs as well.
Some past events can have a negative or positive outcome. Say for instance you had experienced a terrible time in a dentist as a child, you may find that when they walk in one again or smell it, the emotions and flashbacks of it all come back. This can make appointments at the dentist particularly difficult for a child to arise from that. Past events also have a negative impact on your behaviour. You need to be well aware of these situations when working in health and social care.
This is part of our development, which everyone goes through. This is how we learn to socialise with people, from playing, having sleepovers and creating friendships, to having arguments and coping with education. It’s part of making us who we are and has a big influence on how we live our lives.
Careful use of language
In health and social care you need to be aware of people’s languages and how you communicate with them as you need to understand them. If someone does not understand what you mean, it will mean that you haven’t really explained yourself well enough for them. The choice of language forms part of the core value base, which lies at the bottom of health and social care. Your choice of words will affect your relationships with colleagues and those using the services, so you would have to be careful in what you say and how you say it.
Developing greater self-awareness and tolerance of differences It is essential that you are aware of how you think of yourself and how you treat others and reason behind your behaviour. By doing this, you will become more aware of others needs and also of your own needs.
Influences on culture
Some people may have a strong cultural background and some may have none at all. If depends with whoever has been around you and has influenced your understanding of your culture as you were growing up. No matter how someone feels about their culture, it is their beliefs and no one can take that away