This is going to be a concise review, because this is a concise book which is useful for one very simple reason: it highlights, and takes apart, one of the most insidious dynamics in all human communication. You don’t have to be a manager to appreciate this (I, for one, have generally been on the receiving end of management in the workplace). It’s a fact of human interaction.…
Open communication between managers and employees allows for information exchange regarding important concerns towards the organization.…
This paper was prepared for AMBA 620 9044, Managing People and Groups in the Global Workplace, taught by Professor Lucia Miree…
Through frequent communication with staff and team members, managers can build levels of trust by making use of both formal and informal contact by means of memos, team meetings or one-to-one appraisals. It is vital that all information is passed on in a timely manner and actions are carried out as agreed. Openness should be encouraged through face-to-face communication and confidentiality must be assured.…
In today’s competitive business environment, enterprises that can effectively communicate, collaborate, and respond rapidly to change are most likely to succeed. However, while enterprises have access to more sophisticated communications tools than ever before to keep employees connected, there is still no substitute for face-to-face meetings, which present a major drain on travel budgets and employee quality of life.…
51. The five trends affecting us in today’s dynamic workplace are: Heightened Global Competition, Flattened Management Hierarchies, Expanded Team-Based Management, Innovative Communication Technologies, and “Anytime, Anywhere”/Non-Territorial Offices. Global Competition requires constant communication to stay one step ahead of your competitors. Flattened Management has eliminated some of the middle line managers and has forced top level management to communicate with employees that may possess certain language barriers. This trend has required all employees be skilled at all types of communication; written and oral. Expanded Team-Based Management has forced employees to share knowledge and information. This requires successful communication skills as said before as well as a lot of patience. Communication Technologies are ever changing. Luckily, my generation has grown up in this technological environment. The “Baby Boomers” or my parent’s generation weren’t so lucky and continue to struggle to stay adjusted to the fast paced changes. Technology will be an ongoing, constant challenge of staying abreast, if you miss one step or innovation, you’ll be obsolete. Anytime, anywhere offices make work a little more fun!! It does pose the challenge of maintaining constant contact with your office for matters of inventory, messages, as well as…
Communication affects my work in many ways, and is a vital part of my job role. As a manager I must be able to communicate effectively with the service user, their families and friends, staff members and professionals. There are many ways of effective communication and some may be more effective than others depending on the situation to which it is used and the ability of the receiver. Communication in my job role may range from one to one verbal communication to body language and non-verbal communication such as British sign language and Braille. Telephone calls and text messaging are also very effective forms of communication alongside electronic written correspondence such as email, and postal correspondence in the form of letters and reports.…
The Open University (2012) B628/BZX628 ‘Communicating and Managing Communication’, Managing 1: Organisations and people [online]…
It’s been understood that “communication in business involves a complex set of unwritten rules governing speech, written correspondence and body language that varies in different parts of the world” (Ingram, 2014). Communication is the essential component of business, “from the entry-level manager to the seasoned venture capitalist, can benefit from paying attention to communication etiquette in business” (Ingram, 2014). Both verbal and nonverbal communication in the business world allows for a more fluid transmission of information and policy. It is the intent of this paper to provide a comprehensive research review of the significant principles of management communications used to successfully achieve organizational objectives. Utilizing both personal corporate experience and research on communication and communication in the workplace, this paper will explore, describe, and explain the various components of business communication.…
Electronic communication platforms can mean that employees never meet and this can be extremely isolating. A lack of synergies may result in a decrease in innovation. Therefore future platforms must bring employees together, whether it’s through audio meetings, video conferences or face to face meetings.…
Change, in general, indicates any act of making something different. The factors that necessitate change in organizations are broadly categorized into people, technology, information processing and communication, and competition. Some changes in the organization occur suddenly without the conscious efforts of the people. These are called unplanned changes. On the other hand, some changes are initiated by the management to accomplish certain goals and objectives. These are called planned changes. More often, change is met with resistance.…
Young, M., & Post, J. E. (1993). Managing to communicate, communicating to manage: How leading companies communicate with employees. Organizational Dynamics. 22(1), 33-43.doi:10.1016/0090-2616(93)90080-k…
Even though managers spend a majority of their time communicating, an assumption that meaningful communication had taken place cannot be made. Many believe that once a memorandum, letter, fax, or e-mail has been sent, communication has taken place. Nonetheless, communication only occurs until information and understanding have passed between sender and the intended receiver (Guo & Sanchez, 2005).…
There are four key barriers to communication. These barriers are Process barriers, personal barriers, physical barriers and semantic barriers. As a manager I plan to overcome all of these barriers using guidelines, tools, processes and procedures.…
With this question we want to investigate the different perspectives that senior and junior staff members have towards the choice of communication when communicating with people who have different status. Also, we want to see how the choice of channel affects the quality of communication.…