In Project LYD they use different forms of business information to communicate as a business, in this section of my work I am going to investigate the different types of business information that exists in the organisation that I am looking at. They are many different forms of business that will be used for project LYD for communication such as verbal communication, like meetings and conferences, written like emails, onscreen like presentations, multimedia like TV ads and films. And finally web based like facebook, MSN, and Twitter. All of these types of information are important to a project LYD as each one is used when different types of information.
Verbal communication is further divided into written and oral communication. The oral communication refers to the spoken words in the communication process. Oral communication can either be face-to-face communication or a conversation over the phone or on the voice chat over the Internet. Spoken conversations or dialogs are influenced by voice modulation, pitch, volume and even the speed and clarity of speaking. Verbal communication would be a form of external information; this is because you’re gathering the customer’s feedback and what they think about your product. The purpose of verbal communication could have many advantages, for example in a meeting you could talk about the Strengths, Weaknesses, Opportunities, and Threats. By doing this you are able to cover any concerns that you have with your product, and improve it.
Oral communication describes any interaction that makes use of spoken words, and is very important in the business world. It is very important that this skill is done efficiently in a small business like Project LYD and the managers whom work form the business, who are the most likely ones to participate in this kind of communication as part of their job is to do the following: client/customer