Leadership Profile
ABSTRACT
When examing what makes a good leader you can ask a very simple question, what I believe to be a very important factor, which is, do they have passion in what they do? Leaders in business today have to have a passion for what they do in order to make a successful and influential leader. The success of any company is only as great as the employees on the forefront make it. “Transformational leadership is a form of leadership that occurs when leaders ‘broaden and elevate the interests of their employees, when they generate awareness and acceptance of the purposes and the mission of the group and when they stir their employees to look beyond their own self-interest for the good of the group” (Bass, 1990).
Transformational leadership has the ability to generate a higher commitment to the company from its’ employees. I believe that Sam Walton, the Founder of Walmart had this ability. “Walmart as we know it today evolved from Sam Walton’s goals for great value and great customer service. “Mr. Sam,” as he was known, believed in leadership through service. This belief that true leadership depends on willing service was the principle on which Walmart was built, and drove the decisions the company has made for the past 50 years. So much of Walmart’s history is tied to the story of Sam Walton himself, and so much of our future will be rooted in Mr. Sam’s principles” (Walmart, 2012). You can see this principle the moment that you walk in to any Walmart store. There is a greeter there to meet you everytime. Sam Walton made sure that from the time that you walked in the door that you had great customer service experience. Not only will it make the customer feel welcomed, but it will also help repeat business. To obtain this type of customer service level, the leader behind the scenes needs to create “buy ‘in” from their employees. The employees need to believe in what they are doing and understand the
When examing what makes a good leader you can ask a very simple question, what I believe to be a very important factor, which is, do they have passion in what they do? Leaders in business today have to have a passion for what they do in order to make a successful and influential leader. The success of any company is only as great as the employees on the forefront make it. “Transformational leadership is a form of leadership that occurs when leaders ‘broaden and elevate the interests of their employees, when they generate awareness and acceptance of the purposes and the mission of the group and when they stir their employees to look beyond their own self-interest for the good of the group” (Bass, 1990).
Transformational leadership has the ability to generate a higher commitment to the company from its’ employees. I believe that Sam Walton, the Founder of Walmart had this ability. “Walmart as we know it today evolved from Sam Walton’s goals for great value and great customer service. “Mr. Sam,” as he was known, believed in leadership through service. This belief that true leadership depends on willing service was the principle on which Walmart was built, and drove the decisions the company has made for the past 50 years. So much of Walmart’s history is tied to the story of Sam Walton himself, and so much of our future will be rooted in Mr. Sam’s principles” (Walmart, 2012). You can see this principle the moment that you walk in to any Walmart store. There is a greeter there to meet you everytime. Sam Walton made sure that from the time that you walked in the door that you had great customer service experience. Not only will it make the customer feel welcomed, but it will also help repeat business. To obtain this type of customer service level, the leader behind the scenes needs to create “buy ‘in” from their employees. The employees need to believe in what they are doing and understand the