Knowledge Management

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KNOWLEDGE MANAGEMENT : * "Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise 's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers." * Knowledge Management, (KM) is a concept and a term that arose approximately two decades ago, roughly in 1990.

Knowledge Management may be viewed in terms of: * People – how do you increase the ability of an individual in the organisation to influence others with their knowledge * Processes – Its approach varies from organization to organization. There is no limit on the number of processes * Technology – It needs to be chosen only after all the requirements of a knowledge management initiative have been established. * Culture –The biggest enabler of successful knowledge-driven organizations is the establishment of a knowledge-focused culture * Structure – the business processes and organisational structures that facilitate knowledge sharing.

LITERATURE REVIEW: At present knowledge management is consider as an asset for the firm but according to (Jones, 2009) knowledge management is also related to organizational culture of the firm. This study characterized organizational culture as clan, adhocracy, market, and hierarchy culture types, however according to (Swanson, 2005) knowledge management is also useful for effective organizational management like to find the amount of time to perform specific Knowledge Management tasks using e-mail. Whereas (Park, 2007) is interested in comparison of knowledge management tactics used by private and public organizations. Although it can be argued that public sector organizations increasingly face similar pressures as the pressures on the private sector, public sector organizations, partly because of their public



References: Anderson, K. K. (2009). Organizational capabilities as predictors of effective knowledge management. An emperical examination , 24. Dehaven, D. B. (2007). An investigation of certified knowledge management perceptions. The influence of servant leadership on knowledge management perception. , 150. Jones, M. B. (2009). An emperical investication of U.S. management. Oraganitional culture and knowledge management , 27. Kangas, L. M. (2005). Knowledge managemenet initiatives. 97. Karadsheh, L. A. (1991). knowledge management with risk management for information technology projects. 117. Kasim Tatic, M. C. (n.d.). Knowledge management and firm performance. 11. Park, S. C. (2007). Comparision of knowledge management pratices between public and private organizations. Exploratory study , 184. Swanson, T. C. (2005). An analysis of knowledge integrator effectivenes in managing organizational knowledge. Knowledge management , 155.

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