IST 301 Information and Organizations
Rosalie J. Ocker, Ph.D.
Course Materials (required)
To Access Harvard Business Review Articles: Go to the HBR Web site at https://cb.hbsp.harvard.edu/cbmp/access/19424847 and make sure to register so you can access your course readings. (You will need to register, but you do NOT need to subscribe.) You will need to purchase your HBR readings using your credit card. To read pdf articles, make sure you have the Adobe Reader, which you can download for free at http://www.adobe.com. For technical assistance contact Harvard Business School Publishing at 1-800-810-8858. They are open 8am-6pm Eastern Standard Time. MSDNAA & Virtual Labs
To learn more about the free software made available through the Microsoft Developers Network Academic Alliance (MSDNAA) to students enrolled in IST courses, please visit the following website: http://up.ist.psu.edu/up/up_msdnaa. What are Virtual Labs (VLABS)? VLABS provide students with a parallel learning environment. To learn more about the Virtual Labs, how to access them, and where to go for technical support, read the following link: http://up.ist.psu.edu/up/up_vlabs.
VLABs may contain the following software:
Adobe Acrobat Reader
I2 Analyst’s Notebook
Adobe Flash Player
Java stack: JDK + Netbeans + JRE
Microsoft Office 2010
Microsoft Project 2010
Microsoft Visio 2010
SQL Server 08 R2 Management
Visual Studio 2010
VMWare vSphere Client
Organizations exist to help direct human and capital resources toward activities that support the organization’s goals. The organization’s structure helps to determine the division of tasks, the roles and responsibilities of individuals within the organization, and the reporting lines of staff through their managers. When the organizational structure matches with the tasks and the purpose of the organization, they are said to have achieved a strategic fit where the organization is operating at high levels of efficiency and effectiveness.
Information technology systems support organizations by linking the individuals within them to facilitate (1) communication, (2) decision-making, and (3) coordination. Information technology systems are designed by evaluating the culture of the organization and understanding the flow of tasks between individuals and between functional areas. Within the IT system design, it is important to consider what the various stakeholders within the organization need of the system, including how they want to interact with the system and how their work is supported by the system.
In today’s complex and interconnected world where global commerce is supported by globally distributed work, IT systems and knowledge workers are increasingly expected to be able to coordinate activities across organizations.
In IST 301, Information and Organizations, students will learn the basic principles of organizational design, including the various ways an organization can be structured, the importance of culture in determining underlying rules and values for the organization, and the relationship of tasks and information flows as they support decision-making and activities. Students will also gain a better appreciation for the importance of diversity within the organization, as well as explore the role that organizational ethics plays in the operations of the organization.
From an IT systems design perspective, students will learn how IT systems can support individuals, teams, and distributed work. Students will explore the way that information collected in one part of the organization can be combined with information collected elsewhere to inform the organization’s employees and decision-makers. Course Objectives
Upon successful completion...
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