Preview

Hcs 320 Communications Coordinator

Good Essays
Open Document
Open Document
1211 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Hcs 320 Communications Coordinator
Communications Coordinator
University of Phoenix
Health Care Communications Methods
HCS 320
March 31, 2013

Communications Coordinator
As the Communications Coordinator for the Cobbs National Drug Manufacturer (CNDM) there is rising concern around recent events from the media exposure on the adverse effects one of our nationally advertised medications has had on the Chief-of-Police. According to Athena du Pre, PhD, “Lack of communication can lead to duplicated efforts, costly (and sometimes life-threatening) delays, frustration, and wasted time” (Du Pre, 2005, p. 289) and our goal is to maintain open communication. Today’s meeting will help identify several ways to deliver our message. Today’s meeting will help to brainstorm communication methods regarding the negative publicity surrounding the event with the Chief-of-Police. Today’s meeting will help decide how to address the issue with the public while minimizing any additional loss to the company and how to communicate the ideas without violating HIPAA, Health Insurance Portability and Accountability Act, guidelines.

Advantages and disadvantages of communication methods
First, we will discuss advantages and disadvantages of using traditional media to distribute our message. Traditional media covers how the majority of the public access health care information. Magazines, newspapers, radio, and television are the outlets for traditional media. The message we need to communicate to the public would reach a large audience through these four avenues. This is an advantage regarding the recent events. Use of the four outlets will distribute our message effectively, quickly, and precisely while reaching the biggest audience.
A disadvantage of using these four outlets for health care communication is that spoken words, video clips, and written text often is twisted around to be used against the company by opposing media outlets. Even though the company is distributing a statement from our



References: Du Pre, A. (2005). Communicating about health Current issues and perspectives (2nd ed.). New York, NY: McGraw-Hill. The Health Communicator’s Social Media Toolkit. (2011). Retrieved from http://www.cdc.gov/socialmedia/tools/guidelines/pdf/socialmediatoolkit_bm.pdf

You May Also Find These Documents Helpful

  • Powerful Essays

    Week 1 Hcs 490 Matrix

    • 470 Words
    • 2 Pages

    There are a variety of information sources that may be used by consumers to obtain information relating to the marketing of health care products and services. The following matrix is intended to assist you in organizing the information contained in these sources. Consider the types of marketing messages that these information sources may contain and the reliability of the marketing message. Following the provided example, identify three examples of your own.…

    • 470 Words
    • 2 Pages
    Powerful Essays
  • Powerful Essays

    I will be attempting to write in a word paper and address some issues of communication modalities that are used as marketing in health care. There are a lot of different ways that medical providers can use such services as a web- based forum, e-mails, or even electronic medical records software to communicate better with their consumers or patients. Instead of just addressing one; I have decided to talk about each of these communication modalities used in health care today. I will begin each paragraph by providing information pertaining to each of these modalities in how each one has some benefits to them as well as to how important it is for medical providers to have some kind of a communication available to them. I will address each one of them in full detail so that a better awareness will be gained in the end of this paper.…

    • 1078 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    Traditional, social, and electronic media for health care communication has advantages and disadvantages. Awareness may be raised and increase knowledge of an issue may happen with social media. Although the all audience 's needs can be targeted, social media and traditional communication may not be able to assemble all of the communication goals that are being attended to. There are various ways that I will reach out to the media in…

    • 1122 Words
    • 5 Pages
    Better Essays
  • Good Essays

    As an Administrator of our local nursing home it has come to my attention that we have been bought out by a national group. With this change being made there will unfortunately be displacement of some of our residents. This paper will describe both the advantages and disadvantages of using different types of media for communication. It will also describe the effects of HIPAA on these types of communication.…

    • 777 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    It is used mainly in promoting Health Education to raise public awareness about a particular problem or issue, Stress the ill-effects of unhealthy behavior and the benefits of preventive behavior. Mass Media can be found anywhere and everywhere. Just a few of the many different types of Media are, Television, Radio, billboards, Posters. There have been many different effective National health campaigns such as: Physical activity, diet, smoking, heart disease, sexually transmitted infections and mental health.…

    • 2207 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    The doctor and the patient are the senders and the receivers of the information. The patient must give the physician details of their illness. In turn the physician must communicate clearly with the patient. The basis to effective healthcare communication is to meet medical goals, enhance personal well-being, saving time and money and making the most of the health information. Healthcare communication is shaped by cultural orientation, situations, and personal goals. In basic communication the information simply needs to be sent, received, and given feedback. In the healthcare industry there are more factors that play major roles on the process of…

    • 933 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Communication Coordinator

    • 1323 Words
    • 6 Pages

    It is common practice in a hospital setting as well as in an outpatient basis for physicians to prescribe an antiemetic medication to patients experiencing nausea. The favorite drug of choice is Boise, an anti-nausea medication produced by Essie Pharmaceuticals. Unfortunately, it was recently discovered that Boise has been associated with potential life threatening cardiac dysrhythmias in patients with compromised cardiac function. This side effect was recently brought to light by postoperative patients who had received this medication after a surgery, but also by a significant public figure that experienced negative side effects from this medication, and publically announced his concern. Over the past several weeks Essie Pharmaceuticals has been scrutinized by the media for the negative effects Boise poses on vulnerable patients that receive this medication. Essie Pharmaceutical’s communication coordinator has been assigned the task of addressing the unlabeled side effects of this medication to healthcare professionals, the media, as well as the general public. Our immediate goal is to investigate and educate the public about the risks and unlabeled adverse effects associated with the antiemetic drug Boise. Essie Pharmaceutical prides themselves on having patient safety their number one priority, and is committed to resolve the issue.…

    • 1323 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    Du Pre, A. (2005). Communication about health: Current Issues and perspectives (2nd ed.). Boston, MA: McGraw Hill.…

    • 999 Words
    • 3 Pages
    Better Essays
  • Powerful Essays

    Hart (1991) defines mass media as devices that simultaneously transmit messages to large numbers of people and indicates that media are classified in three different kinds which include presentational, representational, and mechanical or electronic media. The mass media performs three key functions: educating, shaping public relations, and advocating for a particular policy or point of view. As education tools, media not only impart knowledge, but can be part of larger efforts to promote health issues and other related activities (e.g., social marketing) to promote behaviour change social utility (Department of Health 2011). For instance, when using the social marketing, the mass media targets a particular through poster and…

    • 2927 Words
    • 12 Pages
    Powerful Essays
  • Better Essays

    You are the communications coordinator for a national drug manufacturer. Recently, there have been reports of significant negative effects caused by one of your medications that are used by a significant population. News reports have alleged that one of the individuals affected is a well-known public figure. You are tasked with addressing the news reports and the general public regarding this situation. As one of the head members of communications at DrugsRus for the past 15 years, it has been shown firsthand the belongings of narcotic medications on our local population. These have been analyzed and investigated on a national level. It is only recently that the overwhelming craving to the drugs has become widespread within our area; spreading like weeds throughout the country. The increase of drug dependent patients and drug related episodes has resulted in a raised amount of attention and concern from the public. Taking all of this into consideration, overdosing occurrences from incompatible interactions with other medications; narcotic, controlled, or non-narcotic properties alike, have resulted in an exceptional need for change within our business concerning patient rules, regulations, guidelines and restrictions. Changes to otherwise generally agree upon medications as well as required authorization approvals upon external medication intake must be reconsidered. Some have been asked by our board members to develop a communication strategy to address these needs as well as the impact HIPPA and other regulations will have on this type of communication. The following will include the communication strategy decided upon to take as well as the encountered use of regulatory systems such as HIPPA, followed by the advantages and disadvantages of using traditional, electronic and social media…

    • 1489 Words
    • 6 Pages
    Better Essays
  • Better Essays

    nursing home administrator

    • 1182 Words
    • 5 Pages

    The delivery of Healthcare is a high touch enterprise that calls for interaction among every stakeholder within the healthcare sphere. Communication, whether interpersonal or intrapersonal, is a crucial part of these dealings and may be transformed by the intellectual use of communication tools. Information is the means of support of healthcare. Therefore, communication systems are the backbone that supports the whole idea. Care of patients in the nursing homes now almost unavoidably entails many different people, all with the need to share patient information and talk about their organization. As a result there is an ever increasing attention in the information and communication technology that sustain health services. There exists a huge gap in the wide understanding of the function of communication services in the delivery health care. This paper will review different types of communication methods for the health care organization, including the advantages and disadvantages of using traditional, electronic, and social media for health care communication. The review will then discuss effects of HIPAA and other regulations on the use of these media for health care communication.…

    • 1182 Words
    • 5 Pages
    Better Essays
  • Good Essays

    HIPAA Impact On Privacy

    • 952 Words
    • 4 Pages

    The issue with the Health Insurance Portability and Accountability Act (HIPAA) and process of newsgathering has emerged with the advancement of social media and technology. HIPAA is a health information privacy law, passed in April 14, 2003, that protects individual’s personal records. HIPAA regulations are implemented in the Privacy, Security, and Enforcement Rules. Journalist and reporters are most affected by the HIPAA regulations and often limited to the type of information they are able to release to the public. The First Amendment protects individuals’ freedom of expression by prohibiting Congress from restricting the press or the rights of individuals to speak freely. However, when it comes to newsgathering, journalists are finding it…

    • 952 Words
    • 4 Pages
    Good Essays
  • Good Essays

    However, Nurse, Creese, Goldsmith, & Lamberts, (2011) have pointed that there is no one size fits all communication strategy.Several risk communication strategies have been proposed by risk communication scholars; some of these approaches are participatory risk communication strategy; probability risk communication strategy; contextualized approach crisis communication strategy; care communication strategy consensus communication strategy; public relations; stakeholder relations; outrage communication; technocratic risk…

    • 519 Words
    • 3 Pages
    Good Essays
  • Good Essays

    There are several types of media available for spreading news. These days electronic technology and communicate facilities are preferred over traditional newspapers and these include television, radio and the Internet. In my opinion, the Internet is the most beneficial form for displaying news for a number of reasons of which I will explain.…

    • 300 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Communication Officer

    • 4591 Words
    • 19 Pages

    The purpose of this study is to examine the evolution of theory and approaches in the field of mass communication in the United States during the 20th century. The field of mass communication is one that is relatively new to the field of academia. From its roots in psychology and sociology, the study of mass communication has flourished into an acknowledged field of study. Authors Stanley Baran and Dennis Davis have organized the 20th century of mass communication study into four eras: mass society, limited effects, critical/cultural studies, and meaning-making.…

    • 4591 Words
    • 19 Pages
    Powerful Essays