Being a nursing home administrator with in a nursing home, excellent communication is a necessity. Communication is how care providers determine the quality of care that is given and needed for the patients. By being a nursing home administrator, it is my job to make sure that the HIPPA rules and regulations are being used by all employees. By making sure that HIPPA rules and regulations are being upheld, the nursing home is providing quality care to the patients. When a change happens at a nursing home there can be confusion and conflict with everyone involved. While following the chain of command can be long and even boring, it is needed to keep the communication process smooth and effective. The chain of command does help reduce the risk of a communication breakdown. If a communication breakdown is developed it can cause commotion in any health care facility which could jeopardize everyone involved. With being the nursing home administrator, the first job that I would need to do is have a full understanding of the new policies and procedures. I would need to know how the policies and procedures were put into place and how exactly this will affect the patient’s in the nursing home. In order to do this I would want to speak with the board members so my concerns could be addressed. In order to address these issues I could meet with the board members face to face, use social media, or by electronic communication. There are advantages to having traditional face to face meetings. The members are able to see my body language, facial expressions, and hear the tone of my voice while communicating my concerns. With the traditional meetings, it will also allow the board members to respond to my concerns right away with a limited amount of interruptions. While there are some advantages to having traditional meetings there are also some disadvantages. One issue could be misinterpretation on some of the available cues. Traditional meetings can be expensive and time...
References: Sarringhuas, M. M. (Jul/Aug 2011). THE Great Divide: Social Media 's Role in Bridging Healthcare. Journal of Helathcare Management, 56(4), 235-244.
Du Pre, A. (2005). Communication about health: Current Issues and perspectives (2nd ed.). Boston, MA: McGraw Hill.
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