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Employee Retention

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Employee Retention
Table of Contents
Executive Summary........................................................................................................................ 1
I. Introduction......................................................................................................................... 7
II. How the Research Was Conducted..................................................................................... 8
III. An Industry Profile of the Plastics Sector........................................................................... 9
IV. Workforce Characteristics................................................................................................ 11
V. Best Practices in Retention: a Review of the Literature................................................... 12
1. Compensation and Benefits.......................................................................................... 18
2. Recognition and Rewards............................................................................................. 23
3. Training, Professional Development and Career Planning........................................... 25
4. Recruitment and Orientation......................................................................................... 27
5. Healthy Workplace and Well-being Programs............................................................. 29
6. Work-Life Balance........................................................................................................ 30
7. Job Design and Work Teams........................................................................................ 31
8. Communications and Employee Participation.............................................................. 33
9. Performance Appraisal and Performance Management ............................................... 35
VI. Knowledge Management and Knowledge Transfer......................................................... 37
VII. CASE



Bibliography: Ashby, F.C. and A. R. Pell. Embracing Excellence (Paramus, NJ: Prentice Hall, 2001). Beauregard, Monica and Maureen Fitzgerald Complete Canadian Guide for Employers (Toronto: McGraw-Hill Ryerson, 2000). Biotechnology Human Resources Council (BHRC) Satisfaction in the Canadian Biotechnology Industry (Ottawa: BHRC, 2002). Birkinshaw, Julian Brosseau, Jamie. Skill-Based Pay in a Unionized Environment: A Case Study [monograph] (Kingston, Industrial Relations Centre, Queen 's University, 2000) Entrepreneurs (Etobicoke: John Wiley and Sons Canada: 1999). Cameron, Preston D Resources Planning: A Guide for Small to Medium-Sized Environmental Companies (Calgary: CCHREI, 2000) Canadian Policy Research Networks (CPRN). Job quality not out in the cold at Syncrude Canada (Ottawa: CPRN, 2001) A Canadian Research Report (Guelph: The Centre …, 2000). [Web document] URL http://action.web.ca/home/cfwwb/attach/small_businesses1.pdf Dibble, S. Keeping Your Valuable Employees (New York: John Wiley and Sons, 1999). 95 Drucker, Peter F Knowledge Management (Boston: Harvard University, 1998), pp. 1–20. Duxbury, Linda and Chris Higgins Where do We Need to Go? (Ottawa: CPRN, 2001). Ednie, Heather and Laura Mottola. “Proven Strategies for managing corporate intellectual capital,” CIM Bulletin 95 (1066) Nov/Dec 2002: 11-18. Management (Boston: Harvard Business School Press, 1998), pp. 47-80. Harris, J.and J Publications, 1996). Hasanali, Farida, Cindy Hubert et al American Productivity & Quality Center, 2000). [monograph] Julie Demers Kaye, Beverley and Sharon Jordan-Evans. Love 'Em or Lose 'Em: Getting Good People to Stay (San Francisco: Berret-Koehler, 1999) Kleiner, Art and George Roth. “How to Make Experience Your Company 's Best Teacher,” Harvard Business Review on Knowledge Management (Boston: Harvard Business School Press, 1998), Meyer, John, Laryssa Topolnytsky, Henryk Krajewski and Ian Gellatly. Best Practices: Employee Retention (Toronto: Tomson-Carswell, 2003) Nonaka, Ikujiro. The Knowledge-Creating Company,” Harvard Business Review on Knowledge Management (Boston: Harvard Business School Press, 1998), pp O’Dell, Carla; Grayson, C. Jackson; with Essaides, N. If Only We Knew What We Know (New York: The Free Press, 1998) Enterprise Development, 1991). [Web document] www.fed.org/resrclib/subject.htm#http://www.fed.org/resrclib/subject.htm Smith, Gregory P. Here Today, Here Tomorrow (Chicago: Dearborn Trade Publishing, 2001). Smolkin, Shery

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