An Evaluation of the Effect of Workforce Training and Development in Organisation (A Case Study of Namibian Correctional Service (NCS) in Namibian)
SCHOOL OF HUMANITIES
DEPARTMENT OF CRIMINAL JUSTICE AND LEGAL STUDIES
Research Methodology (RMA411S)
Submission Date: 31 May 2012
Mr. M.S. Kapuku (201073994)
Dr. H. Bruyns
Table of Contents
1.1 BACKGROUND OF THE STUDY
1.2 STATEMENT OF THE PROBLEM
1.3 OBJECTIVES /PURPOSE OF THE STUDY
1.4 RESEARCH QUESTION
1.5 SIGNIFICANCE OF THE STUDY
1.6 SCOPE AND LIMITATION OF THE STUDY
REVIEW OF RELATED LITERATURE
2.1 THEORETICAL FRAMEWORK FOR THE STUDY
2.2 TRAINING AND DEVELOPMENT
AIMS OF TRAINING AND DEVELOPMENT
METHOD OF TRAINING AND DEVELOPMENT
NEED OF DEVELOPING THE EMPLOYEES
Typical Reasons For Employee Training And Development
Problems Of Training And Development Programme
General Benefits from Employee Training and Development
12 2.3.4 BENEFITS OF TRAINING TO ORGANISATION
2.3.5 Benefits Of Training To Employees
TRAINING AND DEVELOPMENT PROCESS
Identification Of Training Needs
Training Programme Designing
Implementation of the Training Programme
Evaluation of the Programme
2.4.5 Essence of Training and Development
RESEARCH DESIGN AND METHODOLOGY
3.1 RESEARCH DESIGN
SOURCES OF DATA
3.3.1 PRIMARY SOURCES OF DATA
3.3.2 SECONDARY SOURCES OF DATA
POPULATION OF THE STUDY
DETERMINATION OF SAMPLE SIZE
METHODS OF DATA COLLECTION
3.7.1 QUESTIONNAIRE DESIGN
3.7.2 SECONDARY METHOD OF DATA COLLECTION
3.8 METHOD OF DATA ANALYSIS
DATA ANALYSIS PROCEDURE
CONCLUSION AND RECOMMENDATIONS
BACKGROUND OF THE STUDY
Training and development of correctional staff is a critical component in the development of a modern correctional service. It is fundamental to meeting the overall objectives of the Namibian Correctional Service (NCS) which is to serve the community by keeping in secure, safe and humane custody those sentenced by the courts, and to work with offenders and others to reduce re-offending. In today’s dynamic environment the demand for professional and highly skilful workforce are necessary for every organisation to perform well in this environment. The workforce needs to be trained and the development of an employee to be highly skilled is essential. This research would examine how the employee performance can be enhanced by proper training and development. There is however, a significant disconnect between the overall strategic aims of the NCS and the operational delivery of training on the ground. The core of the training programme currently still reflects the historical legacy of the Namibian Prison Service, with a continued emphasis on the traditional security role of the prison officer, although however some progress had been made in introducing more developmental programmes. The changing role of the officer from ‘turn-key to role model’ is a critical one that requires significant support, and training will play a key part in this. It is therefore the aim of this research to find what needs to be done in the development of this agenda. The current training delivery of the NCS is not been informed by a systematic approach to analysis and tend to be ad hoc and...
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