Dr. Tom Javarinis
June 8, 2014
Introduction In this case study the training needs analysis is lacking in job duties and responsibilities that create an unsafe environment. The training program is not consistent or is it cost effective in the trial and error method in backhoe procedures. Jim needs the organization to create a training objective in KSAs. Management needs to review the workplace methods in safe practices, regulations and work conditions that meet the goals and objectives of the organization.
Potential Cost to Lack of Training This method in trial and error for a day to check an employee’s skills can mean they are doing well, but improvement is needed in their progress to determine their KSAs. Jim is adaptable to changing situations, but truly does not know the backhoe equipment, safety precautions, or the operating techniques of digging a hole. This type of training does not align in cost effective measures, the supervisor should observe and mentor Jim in his position as a backhoe operator and teamwork is essential to get the job done. There is no transfer of training to the task. It appears the organization is small and lacks resources to train their employees in new skills. There was no development phase of formulating an instructional strategy (Blanchard & Thacker, 2013). The organization lacked high quality services, and continued to grow and Jim’s job satisfaction to a large degree is dependent on input from other co-workers. The crew chief and Bill Granger, gave credible advice, standards of performance and guidelines by providing proper instructions in operating the backhoe. However, Jim’s work quality was deficient in breaking waterlines or digging up underground telephone lines. According to Blanchard & Thacker (2013, p. 151) table 5-4 would have been cheaper in a training program, then constantly paying for the damage Jim imposed upon the
References: Blanchard, P.N. & Thacker, J. W. (2013). Effective Training: Systems, Strategies, and Practices (5th ed). Upper Saddle River, N.J: Prentice Hall. Planning for people. (2012, Dec 29). Winnipeg Free Press Retrieved from http://search.proquest.com/docview/1265594428?accountid=32521 Saunderson, R. (2012). Transparency in training. Training, 49(1), 134-135. Retrieved from http://search.proquest.com/docview/1020618237?accountid=32521