Training and Development 1

Topics: Management, Strategic management / Pages: 9 (2241 words) / Published: Mar 2nd, 2014
Assignment 1: Training and Development in Small Businesses
Today’s business world is very competitive. This can be attributed to more organizations entering the market and the current economic climate. This has many companies thinking of ways to increase productivity and gain a competitive advantage. In order to successfully continue to operate and grow, organizations often have to change strategies and better develop employees. This applies to any size organization. However, small businesses must ensure that these strategies are in place in order to attract and maintain a good customer base. Small businesses need to consider human resources as one of the most important determinants of profitability. They must provide competitive compensation, performance management, and training and development.
This paper will address this in regards to a small business by the name of the Downtown Business Club, a restaurant catering to corporate business clientele in the downtown Johnstown, Pennsylvania, area. This paper will address key elements of training and development geared toward improving the performance of The Downtown Business Club. This paper will also discuss the potential challenges that the managers of The Downtown Business Club could face while addressing organizational performance. Additionally, this paper seeks to justify the effects of detecting organizational gaps in small businesses. And finally, this paper will talk about a proposed competitive training strategy that can be used to improve the position of The Downtown Business Club in the market.
The Downtown Business club provides lunch to local company executives, lawyers, and judges from within the downtown area. It also is used by reservation as a private function venue. It has a vision of ensuring exclusive privacy for conducting lunch meetings, while providing the finest menu in the area. The Downtown Business Club is a small business employing a staff of ten that are managed by the



References: Berman, C. (n.d.). Organizational Gap Analysis. Retrieved from http://smallbusiness.chron.com/organizational-gap-analysis-70281.html Blanchard, P. N., & Thacker, J. (2013). Effective training: systems, strategies, and practices (5th ed.). [Adobe Digital Editions version]. Retrieved from Coursesmart.com Business Dictionary. (n.d.). Strategy. Retrieved from http://www.businessdictionary.com/definition/strategy.html Ibec training. (n.d.). Training and development toolkit. Retrieved from http://www.ibectraining.ie/IBEC/Training/IBECTAD.nsf/vPages/Information_Centre~training-toolkit-25-11-2010/$file/Training%20&%20Development%20Tool%20Kit.pdf Low cost training options. (n.d.). Retrieved from http://www.opm.gov/WIKI/training/Low-Cost-Training-Options/Print.aspx Organization Development Network. (n.d.). What is Organization Development? Retrieved from http://www.odnetwork.org/?page=PrinciplesOfODPracti People & Performance Solutions. (n.d.). Overcoming employees’ resistance to change. Retrieved from http://www.people-performancesolutions.com/documents/OvercomingEmployeesResistancetochange.pdf

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