THE ROLE OF PERFORMANCE MANAGEMENT IN BOTH CONTROLLING AND DEVELOPING EMPLOYEES

Best Essays
INTRODUCTION
This literature review aims to examine and evaluate the existing literature, which relates to the role of performance management in both controlling and developing employees. In the beginning, the review will emphasize on defining ‘performance management’, its brief history, evolution, and definitions through the existing literature available. In between this literature review, will highlight the issues related to performance management, which act as a hindrance in its perfect execution in organisations. The latter part of this literature review will focus on the examination of existing research if any, which has aimed to identify a link or no link between performance management and controlling and developing employees.
Finally, limitations in the existing literature will be discussed before coming to a conclusion.
OBJECTIVES
The primary objective of this literature review was to review and critically analyse existing literature/ existing research on performance management and its role in both controlling and developing employees. Therefore the objectives are:
• To review and critically analyse existing literature
• To establish any link/no link in the role of performance management in both controlling and developing employees with supporting literature
• To critique and conclude the findings
.

Literature Review
History and definition of Performance Management
To establish the role of Performance Management in controlling and developing employees it is imperative to understand the definition of Performance Management and its evolution.
Evolution
Performance Management is relatively a new concept, which has developed tremendously since the last two decades. As per CIPD (2009) Performance Management has been around in the language of HR and people management since the 1980’s. The above point is also mentioned by Williams R, (1998) stating that Performance Management came into prominence in the late 1980s/ early



References: Anderson, B., Henriksen, B. & Aarseth, W., (2006). Holistic performance management: an integrated framework. International Journal of Productivity and Performance Management. VOL. 55, No. 1, pp. 61-78. Armsrong, M. and Baron, A., (2005). Managing Performance: performance management in action. London: CIPD. Armstrong, M., (2009). Armstrong 's handbook of performance management: an evidence-based guide to delivering high performance Ball, K., (2010) 'Workplace surveillance: an overview ', Labour History, VOL. 51, issue 1, pp. 87-106. Brown, D., (2010). Performance management: can the practice ever deliver the policy? Brighton: Institute for Employment studies. Available at: http://www.employment-studies.co.uk/pubs/report.php?id=op23 Busi, M., Bititci, U., (2006) Chau, V. S., (2008). The relationship of stretigic performance management to team strategy, company performance and organizational effectiveness. Team Perfromance Management. VOL. 12, No. 3/4, pp. 113-117. CIPD, Factsheet (2012). Performance management: an overview. Available at: http://www.cipd.co.uk/subjects/perfmangmt/general/perfman.htm CIPD, Survey Report (2005) http://www.cipd.co.uk/subjects/perfmangmt/general/_perfmagmt.htm CIPD, Survey Report (2009) http://www.cipd.co.uk/hr-resources/survey-reports/performance-management-trends-practice.aspx CIPD, Research (2009) Dewaal, A. A., (2007). Successful performance management? Apply the strategic performance management development cycle. Measuring Business Excellence. VOL. 11, No. 2, pp. 4-11. Drumm, G., (2005). Putting the pieces back together to realign performance in the organization. Performance Improvement. Vol. 44, No. 6, pp. 26-30. Fletcher, C., (1997). ‘APPRAISAL Routes to improved performance’ (2nd ed.) London: Institute of Personnel and Development. Greene, R.J., (2011). The role of appraisals in rewarding performance. WorldatWork Journal. Vol. 20, No. 1, first quarter. pp. 48-57. Halachimi, A., (2005). Performance measurement is only one way of managing performance. International Journal of Productivity and Performance Management. VOL. 54, No. 7, pp. 502-516. Haines, V.Y. and ST-ONGE, S., (2012). Performance management effectiveness: practice or context? Internationa journal of Human Resource Management. Vol. 23, No. 6, March. pp. 1158-1175. Lawler, E.E. III, and McDermot, M., (2003). Current Performance Management Practices: Examining the Varying Impacts. WoldatWork Journal. VOL. 12, No. 2, pp. 49-60 Mather, K Mohram, A.M. and Mohram, S.A., (1995). Performace management is ‘running the business’. Compensation & Benefits review. July-august. pp. 69-75. Porter, C., Bingham, C. and Simmonds, D. (2012) ‘Exploring Human Resource Management’ London: McGraw-Hill higher education Posthuma, R.A Sewell, G. Barker, J. R., Nyberg, D. Working under intensive surveillance: When does 'measuring everything that moves ' become intolerable? Human Relations, 2012, VOL.65, No. 2, pp.189-215 Thorpe, R., Beasley, T., (2004) Torrington, D., Hall, L., Taylor, S. and Atkinson, C. (2011) ‘Human resource Management’ (8th ed.) London: Pearson Varma, A., Budhwar, P Williams, R., (1998). ‘Performance Management: perspective on Employee Performance’ London: International Thompson Business Press.

You May Also Find These Documents Helpful

  • Powerful Essays

    Bibliography: 1. ARMSTRONG, M. and BARON, A. (2004) Managing performance: performance management in action. London: Chartered Institute of Personnel and Development…

    • 1865 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    Bibliography: 1. Daniels, A (4th edition, July 2004). Performance Management: Changing Behaviour that Drives Organizational Effectiveness…

    • 1852 Words
    • 8 Pages
    Better Essays
  • Good Essays

    Armstrong and Baron define performance management as ‘a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved.’…

    • 964 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Performance Management is to drive improvement in business goals and objectives. Performance Management can be seen to motivate and retain high performers by providing career development through learning and development opportunities. By providing these opportunities this helps the business objectives by strengthening and retaining knowledgeable staff. This allows employees to thrive by meeting company goals and aims. On the other hand, performance management can be for staff that are under performing. Their daily performance is looked into and agreed goals are set. This can be seen as ‘better management,’ in which the individual feels supported.…

    • 1649 Words
    • 7 Pages
    Better Essays
  • Good Essays

    Performance management is a holistic procedure collectively brings various types of elements that constitute towards the flourishing exercise of people management including, above all, learning and development.…

    • 2324 Words
    • 10 Pages
    Good Essays
  • Good Essays

    Fred Maiorino Case

    • 8426 Words
    • 34 Pages

    Lee, C. (2005). Rethinking the goals of your performance-management system. Employment Relations Today (Wiley), 32(3), 53-60. Retrieved September 16, 2008, from Business Source Complete database.…

    • 8426 Words
    • 34 Pages
    Good Essays
  • Powerful Essays

    organizational expectations are transforming the way organizations do business. This evolution is driving higher standards of competence in day-to-day operations and adding new pressure to increase stakeholder value. In today’s rapid-paced business climate, the agility with which a company manages performance can determine market position and company profitability.…

    • 3074 Words
    • 13 Pages
    Powerful Essays
  • Better Essays

    Performance management is an essential tool for a company. It creates the opportunity for the individual success of all its employees, and therefore the longevity of the company to prosper. Performance management creates a point of reference for the employee to see where they stand performance wise, and gives the employees the insight to see where they can strengthen their productivity. The following paper will highlight and demonstrate the potential and importance of performance management. Furthermore, the paper will contain a job analysis process that will further identify the skills needed by employees, methods used for measuring those skills, approach for delivering effective performance feedback, and alignment of the performance management framework.…

    • 1289 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Performance Management is vital to enhance the performance of the organization by ensuring that the individuals understand the organisational expectations and the objectives and by ensuring that they have the necessary support and skills to meet the goals.…

    • 2008 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Case Study

    • 2527 Words
    • 11 Pages

    In this chapter, we look at the most essential concept of “Performance Management”. So, what is performance management? Performance management is the continuous cycle of improving job…

    • 2527 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    “Organizations establish performance management systems to meet three extensive bases: strategic, administrative, and developmental purposes” (Noe, Hollenbeck, Gerhart, & Wright, 2011, p. 226). The use of performance management systems in organizations allows them to keep the staff that is more productive, close-out on…

    • 512 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Mobilizing People

    • 3886 Words
    • 16 Pages

    Grobler et al (2011:293), describes performance management as a process which significantly affects organisational success by having managers and employees work together to set expectations, review results and reward performance.…

    • 3886 Words
    • 16 Pages
    Best Essays
  • Good Essays

    A strong and effective performance management system “enables a business to sustain profitability and performance by linking the employees' pay to competency and contribution. It provides opportunities for concerted personal development and career growth. It brings all the employees under a single strategic umbrella. Most importantly, it gives supervisors and subordinates an equal opportunity to express themselves under structured conditions”. (Slideshare, 2012)…

    • 776 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    3prm

    • 2931 Words
    • 11 Pages

    Performance management is a tool that managers use to ensure that their companies remain at the top of their competitive edge. The Chartered Institute for Personnel Development (CIPD, 2008), defines performance management as a method by which individuals and teams are managed in a way that achieves high performance at an organisational level. The individuals within the organisation share an understanding of the achievement goals of the organisation. In order to achieve this, a general strategy is created, with each individual within the organisation understanding his or her role and requirements within such a strategy…

    • 2931 Words
    • 11 Pages
    Powerful Essays
  • Best Essays

    Briefing Paper

    • 2139 Words
    • 9 Pages

    Den Hartog, D.N., Boselie, P. And Paauwe, J. (2004) ‘Performance management: a model and research agenda’, Applied Psychology: An International Review 53(4), pp. 556-569.…

    • 2139 Words
    • 9 Pages
    Best Essays