Communication in Healthcare
Communication & Healthcare.
Whilst working in a healthcare setting there is a need for good communication. Communication is vital for a good working relationship; it encourages trust and confidence in your ability to do your work. Communication is vital between co-workers and patients alike, including other professionals and family members and carers etc.
Communication is simply the act of transferring information from one place to another, whether this be vocally (using voice), written (using printed or digital media such as pamphlets, websites or emails), visually (using charts or graphs) or non-verbally (using body language, gestures and the tone and pitch of voice).
Communication Basics
The best communication methods succeed in putting across the right message in a clear, unambiguous way that gets noticed by the target audience Good communicators succeed in choosing the best medium of communication for the particular purpose in mind. For external communications,
Written communications dispatched by mail Paper-based items sent by mail have the advantage of providing a clear, statement that is likely to reach its intended recipient.
Oral communications: service users can telephone with their queries. They can also speak directly to the person who is managing their care. Oral communication allows most misunderstandings to be resolved immediately.
Face-to-face communications e.g. appointments. This can save time and subsequent communications.
Online communications. This is a cheap, quick and efficient means of communication.
Being able to communicate effectively is the most important of all life skills even more so in a healthcare setting where you are sometimes meeting people who are vulnerable.
Improving verbal communication skills is about enhancing the ability to use effective language to encourage or avoid possible breakdown in communication; encouraging the use of patient-friendly language and familiarizing the healthcare worker with language
Whilst working in a healthcare setting there is a need for good communication. Communication is vital for a good working relationship; it encourages trust and confidence in your ability to do your work. Communication is vital between co-workers and patients alike, including other professionals and family members and carers etc.
Communication is simply the act of transferring information from one place to another, whether this be vocally (using voice), written (using printed or digital media such as pamphlets, websites or emails), visually (using charts or graphs) or non-verbally (using body language, gestures and the tone and pitch of voice).
Communication Basics
The best communication methods succeed in putting across the right message in a clear, unambiguous way that gets noticed by the target audience Good communicators succeed in choosing the best medium of communication for the particular purpose in mind. For external communications,
Written communications dispatched by mail Paper-based items sent by mail have the advantage of providing a clear, statement that is likely to reach its intended recipient.
Oral communications: service users can telephone with their queries. They can also speak directly to the person who is managing their care. Oral communication allows most misunderstandings to be resolved immediately.
Face-to-face communications e.g. appointments. This can save time and subsequent communications.
Online communications. This is a cheap, quick and efficient means of communication.
Being able to communicate effectively is the most important of all life skills even more so in a healthcare setting where you are sometimes meeting people who are vulnerable.
Improving verbal communication skills is about enhancing the ability to use effective language to encourage or avoid possible breakdown in communication; encouraging the use of patient-friendly language and familiarizing the healthcare worker with language