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Interpersonal Influences: Strategies Used In Health And Social Care

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Interpersonal Influences: Strategies Used In Health And Social Care
Ma Bea Agatha Escueta
8 October 2014
Communication Assignment: Explain Factors That May Influence
Communication and Interpersonal Interactions
In A Health and Social Care Environment (P3) Explain Strategies Used In Health and Social Care
Environments to Overcome Barriers To
Effective Communication and Interpersonal
Interactions (P4) Review Strategies Used In Health and Social Care
Environments to Overcome Barriers To
Effective Communication and Interpersonal
Interactions (M2) Evaluate Strategies Used In Health and Social
Care Environments to Overcome Barriers To
Effective Communication and Interpersonal
Interactions (D1)
Task 2: Produce a hand out that clearly illustrates Argyles communication theory
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When someone is signing and/or lip reading, how are they going to understand it if there’s no proper lighting? You have to make sure that the lights are not too bright that it’s going to hurt your eyes but not too low that you cannot see their facial expressions.
Space
When you’re working in a health/care setting, space/proximity while conversing is important. As a professional, you cannot be too close that you’re invading their personal spaces. You also cannot be too far because the service user might not hear you.
BARRIERS TO COMMUNICATION . .
If you’re working in a health/care setting, communicating effectively is important. You have to make sure that the service user understands you so that they feel that they’re included. But as a professional, you cannot avoid that so you have to find a way to overcome it. There are different forms of barriers in communication and we are going to go through it
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When you’re working in a health/care setting, you cannot avoid this type of service user. You have to find ways to overcome this barrier to have an effective communication.
COMMUNICATION AND INTERPERSONAL INTERACTION .
Staff Training
There are skills that are essential to health/care setting that you don’t have. You can develop them through trainings. As professionals, you have to make sure that you have these skills because it will help you to understand the service user more. For example, when you’ve had training in non-verbal communication, you will understand the non-verbal messages of the service users. It will help you to overcome barriers in communication.
Assessment of Needs
Assessing the service user is very important because that’s when we’re going to know what they’re needs. It will help a lot in overcoming barriers in communication because we will know what their preferred way of communicating is.
Using Preferred Method of Communication
Once you’ve known the preferred method of the service user, you have to make sure that you use it. This will help you to understand them and for them to understand

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