The best boss I ever had was Michael, the owner of Russian restaurant “Fiddler” in
Southfield Michigan. Besides “Fiddler”, he owned four over restaurants and had more
than fifty employees working for him. All the workers loved him, because he definitely
embraced the main characteristics of a good boss: Michael had experience and
knowledge of the business, he was easy to communicate with and he cared about his
people.
A good boss knows his business and his employees; he knows what is going on and is
able to provide the best resources. Our boss was competent; he could easily see mistakes
we were doing, and he was able to show and explain how to correct them. It meant that
Michael could roll up his sleeves at any time and help if the job needed to be done. A
good boss must be the best in the field, so he can help and teach his employees if
necessary.
Communication is a key to a prosperous business. Giving clear directions to the
employees is very important; people must understand what expected from them. In
addition, keeping in touch with each employee individually and listening, paying
attention to their needs and meeting them are also important. Our boss would take as
much time as needed to explain the right way to do the job. If we had any problems with
any task, it was easy to ask him for help; in fact, Michael always would approach each of
the employees individually.
A good boss recognizes employees, and lets them know that they are appreciated; he
knows what is going on in their lives. He understands their emergencies and respects
them. Michael cared about his people and we cared about his business. He assembled a
good atmosphere for all of us; we were always ready to help him and each over. Not
saying that we did not have our low times, but we enjoyed working together.
Michael’s business was successful. This man knew what he was doing in his field, he
new what he wanted from his people and acknowledges what his workers expected from
him, he cherished his team altogether and individually each of us. Therefore, a good boss
must have experience and the knowledge of the business, know how to communicate
with employees and care about the people who work for him.
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