Assignment - A
Question 1. What are the barriers to effective communication?
Question 2. a) What is effective listening? How do you improve your listening skills? (b) What is the difference between hearing and listening?
Question 3. a) Explain barriers to effective listening? (b) How can we overcome listening barriers?
Question 4. How do you improve your communication skills to make business effective?
Question 5. Explain Negotiation? What is the role of body language in effective negotiation process?
Assignment - B
Question 1. Define a formal report. Explain structure of a formal written report.
Question 2. Distinguish between:- (a) Negotiation & Arbitration (b) Memorandum & Notices
Question 3. You have just completed BBA from Amity, Noida and joined LG Electronics. Your profile includes preparing a list of interview questions for recruitment of a junior executive.
Make a list of proposed questions for interviewing the candidates.
BUSINESS COMMUNICATION To deliver a message, we must communicate. We communicate in many ways: through our actions, through our words, through our appearance, and even through the company that we keep. What is communicated and how it is communicated is important to relationships between individuals, between departments in a company, and between a company and its customers. Milt - Moses, the leader of the community Insurance company, understand the importance of good communication to the success or failure of a business. Moses talks to us about the importance of communication from various perspectives. In describing how he was motivated to enter the insurance field, we learn about an impression of the industry that he got from his own insurance agent. Moses was not actively recruited, in fact he sought our job. Why did he pursue insurance ? Through observation, he got the idea that insurance could be a lucrative business, and one that might present fewer barriers to him