ASSIGNMENT COVER SHEET
ICT256/556 KNOWLEDGE MANAGEMENT TECHNIQUES
Name: ___________RAI__ SANDEEP 31324443
FAMILY NAME (Capital Letters) Given Names Student Number
Assignment Number: 1
Name of Tutor: Dr. Val Hobbs Day & Time of Tutorial: Thursday, 8.30 – 10.30 AM
Due Date: 09/04/2012 Date Submitted: 15/04/2012
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YOUR NAME HERE: SANDEEP RAI
Question 1 – (a)
“The tools, techniques and strategies to retain, analyse, organise, improve and share business expertise” (Groff & Jones 2003, 2)
The definition does indicate that knowledge management is done to share business expertise, and therefore it can be assumed to have a business perspective. However, the definition also gives a generalized picture that portrays that knowledge management is both the management of information and management of people with the help of tools, techniques and strategies. Although, the definition considers most aspects of knowledge management, the definition still lacks the focus on its suitability. The definition is made broadly to generalize all aspects of knowledge management, and therefore cannot be used in practical and it just remains to be useful for theoretical
References: 1. Anderson, S., & Mohan, K. (2011). Social Networking in Knowledge Management. IT Professional, 13(4), 24-28. 2. Chaminda, P.P., Amaratunga, D.G., & Haigh, R.P. (2007). Tacit Knowledge and Organisational Performance: Construction Industry Perspective. Journal of Knowledge Management, 11 (1), 115-126. 3. Gartner Research ID: G00167449. 1 May 2009. Socialisation of Knowledge Management Drives Greater Reuse. Carol Rozwell. 4. Howe, P. E., & Levin, M. C. (2007). Knowledge management is all about people. Pennsylvania CPA Journal, 78(2), 36-39. 5. Monavvarian, A., & Khamda, Z. (2010). Towards successful knowledge management: People development approach.Business Strategy Series, 11(1), 20-42. 6. Smith, E. A. (2001). The role of tacit and explicit knowledge in the workplace. Journal of Knowledge Management, 5(4), 311-321. 7. Yi, J. (2006). Externalization of tacit knowledge in online environments. International Journal on ELearning, 5(4), 663-674.