Knowledge Value Chain

The research register for this journal is available at http://www.mcbup.com/research_registers/tdev.asp The current issue and full text archive of this journal is available at http://www.emerald-library.com Knowledge value chain
Ching Chyi Lee and Jie Yang

Knowledge value chain

The Chinese University of Hong Kong, Hong Kong
Keywords Knowledge management, Tacit knowledge, Explicit knowledge,
Knowledge-based value systems, Competitive advantage

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Abstract Introduces the knowledge value chain model as a knowledge management (KM) framework. The model consists of knowledge infrastructure (knowledge worker recruitment, knowledge storage capacity, customer/supplier relationship and CKO and management), the process of KM (knowledge acquisition, knowledge innovation, knowledge protection, knowledge integration, and knowledge dissemination), and the interaction among those components resulting in knowledge performance. Further to the discussion of knowledge value chain (KVC), the following viewpoint was proposed: KM guides the way a corporation performs individual knowledge activities and organizes its entire KVC. It was suggested that competitive advantage grows out of the way corporations organize and perform discrete activities in knowledge value chain which should be measured by the core competence of corporation. This article also provides a cross-reference for e-commerce researchers and practitioners.

Knowledge and knowledge management
Knowledge vs information
Knowledge refers to an observer 's distinction of ``objects ' ' through which he brings forth from the background of experience a coherent and self-consistent set of coordinated actions (Zeleny, 1987). Through the process of distinction, individual pieces of data and information become connected with one another in a network of relations. Knowledge then is contained in the overall organizational pattern of the network and not in any of the components.
Knowledge is

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