has employed multiple strategies to evolve its organizational culture and embed specific principles‚ attitudes‚ expectations‚ and behaviors as organizational norms (Kinicki & Williams‚ 2013). After merging Bell Atlantic‚ GTE‚ and AirTouch Cellular into one company to form Verizon‚ the company established its Company Credo to direct the actions of all leaders and employees (Strigl & Swiatek‚ 2011). Verizon’s Company Credo formally outlines their culture of focusing on the customer first‚ keeping integrity
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Organizational Structure and Culture Marsha Ruckle Senior Practicum/492 May 13‚ 2013 Janice Cochran Organizational Structure and Culture Every facility has an authority structure within the organization that is the foundation for the oversight of delegating processes and expected outcomes. Without structure there is a potential for chaos to ensue‚ communication to be inhibited‚ thereby preventing goals from getting accomplished. Organizational structure
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Adaptive Organizational Cultures When the organizational culture fits with the demands on it‚ it is more likely to be effective. When demands change‚ a strong culture may find it difficult to change itself to match the changes in its markets‚ its suppliers‚ technological developments‚ the economy‚ governments‚ and available personnel. Old commitments‚ values‚ traditions‚ regulations‚ and rites may get in the way of flexible demands on the organization for new solutions. Xerox pioneered the development
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Organizational Culture Inventory Introduction The unit I selected to study is the Sales and Service department of the organization where I am employed‚ Verizon Telecommunications. It is the customer service department in which customers call in to order new service‚ add services or products to existing service‚ and report any questions‚ comments or complaints. In addition to placing orders for services‚ if a customer has a problem or a technical issue‚ my job is to analyze the problem or issue
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Motivation and Organizational Culture Cassandra Clyburn HCA 250-The Psychology of Health December 9‚ 2012 Ebony Thomas Axia College Motivation and Organizational Culture When you first start a job you have fears of being able to fit in‚ your nerves are on edge and if you are a supervisor or manager you have many more fears as our subject Ayame Nakamura may have had. She is a Japanese immigrant who is fortunate to have landed a position as a Project Manager for a pharmaceutical company.
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Professor Lawrence American History 17.2 Section # October 30‚ 2009 After The Fact: Where Trouble Comes Chapter 16 Whether you are an officer flying above enemy territory in an assault helicopter‚ or a news reporter covering the story of a military attack‚ the POV‚ or point of view‚ from which an event is experienced determines to a large degree how the story is told. With a situation as controversial at the Vietnam War‚ it is no surprise that there were rarely consistent perspectives
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complicated postures require patience and progress. A person starts to understand his or her strengths and weaknesses from doing “complicated” tasks or postures. It is important to understand our progress through a complicated task. We
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Organizational Culture Inventory The organization I chose to study is T-Mobile USA. I have been working for T-Mobile for almost 5 years now. T-Mobile USA is a telecommunications provider. It’s a subsidiary of Deutshe Telekom in Germany. T-Mobile sells cell phones and provides mobile network service for its customers. I am a technical support representative in one of the many call centers. I have been there through many organizational changes. As shown in the OCI Circumplex‚ the primary style of
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KSAs – Knowledge/Skills/Abilities [Taken from the Federal Government‚ Office of Personnel Management 2008] KSA Description Knowledge – Mastery of facts‚ range of information in subject matter area. Skills – Proficiency‚ expertise‚ or competence in given area; e.g.‚ science‚ art‚ crafts. Abilities – Demonstrated performance to use knowledge and skills when needed. KSA Definitions [General Employee Competencies] Interpersonal Skill Is aware of‚ responds to‚ and considers the needs‚ feelings
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3 Motivation and Organizational Culture Tawny Christensen HCA 250 March 14‚ 2013 Darlene Tomlinson Motivation and Organizational Culture Assignment In any given business or workplace environment the employees that work there should be the most valued assets. Research has shown that personnel who are happy and taken care of are much more productive than those who are not‚ therefore establishing a more pleasing work atmosphere. That being said‚ business leaders and managers alike play
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