When consultants and client clash: Problem Essay Statlers have failed to get their clients to acknowledge the differences in thinking about the merger. The rationale behind every merger is that the sum is greater than the parts. Typically‚ clients identify synergies for the merger and from then on consultants suggest the decisions necessary for attaining them. The synergy cited in this case‚ economies of scale‚ is only possible if the two firms worked together as a single unit. Susan Barlow¶s
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Creating Customer Value & Customer Relationship Management “When Consultants & Clients Clash” 1. At which stage of the relationship life-cycle would you position the business relationship between the Statler Group and the Kellogg-Champion Securities? In order to elaborate and analyze this question‚ someone can base his opinion and his respective reasoning upon both the two models that we have discussed during the class. More specifically‚ we can position and perceive
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Commentary on HBR Case: When Consultants and Clients Clash -by Vinodkumar Pralia‚ Section-D1‚ 341/47 Is the business relationship between the Statler Group and Kellogg-Champion Securities a lost cause? How should the consultants and the client handle the status meeting? The crux of the problem is the incorrect framing of tasks to be undertaken by Statler Group consultants. This has been the cumulative result of the lack of understanding of merger situations by Kellogg and over-estimation of
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Consultant and Client Communication Strategies Management is a functional business area that needs to have a strong team in order for all functional business areas to integrate efficiently. Stantec is a company that currently is struggling with the management aspect of a project. This organization is a project management company that has been experiencing some setbacks with their project management team. Currently‚ they are struggling with retention of employees and the availability to keep their
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Arnab Kundu Designation: Support Consultant Contact No: +91-9771458189 / 8877097651 Email:kundu.ar@gmail.com Server Administrator with 5 + years of rich experience in Server Management Career Objective: Seeking a challenging atmosphere that encourages learning‚ creativity and provides exposure to the emerging latest technologies and scope for professional growth Professional Experience | * Currently working as a Support Consultant with HCL Infosystems Limited‚ Ranchi since
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When working with clients it is very important to provide a service that is very effective. That is the key of anyone working with trying to help and grow client. Some ways to be effective when working with a client are‚ assessment‚ contracting‚ setting of goals‚ and evaluation. All of this plays a big role when interviewing and working on helping a client grow through a situation. Freydia is a 27-year-old mother who has came to the drug program for help. She has been addicted to crack cocaine
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Running head: Dyad Consultations Dyad Consultations Unkown Capella University October 25‚ 2011 A Consultant’s Perspective When being in the consultant role‚ I was a bit nervous and excited. Many thoughts ran through my mind‚ such as‚ am I knowledgeable‚ capable‚ or emotionally ready for this assignment. To ease the nervousness‚ my partner and I thought it would be best to exchange information on our expertise and give examples on how we help or consult an individual.
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The Issue Though the issue looked like personal conflicts on the face‚ it actually stems from the friction between two departments fundamentally different in their working methods and thought processes. The fact that the two managers‚ Ellen and Ronnie‚ with different working styles leading these two departments has only compounded the problem. Ellen’s complaint was that Ronnie’s team is not sending their timesheets in time‚ which is leading to late payments from the insurer and shortage in cash
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The No Show Consultant Abstract A top consultant at a firm is a no show at a client installation. The employee’s manager has uncovered damaging information while searching for his missing employee. According to other clients he has arrived late or not at all to previous appointments and has an increasing problem with his temper. The manager finally locates the missing consultant by contacting his neighbor. The employee explains he is having problems due to his wife leaving him and has abused
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