Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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TOSHIBA Emotional Eating [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] 1. Introduction a. What is emotional eating? “Emotional eating is using food to make yourself feel better-eating to fill emotional needs‚ rather than eating to fill your stomach” (2013‚ Smith and Segal). b. Recognizing what triggers
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EMPLOYERS SHOULD HIRE MORE YOUNG WORKERS IN THEIR COMPANY. The process of recruiting employees into a company is vital as these human resources are viewed to be a strategic investment. The success of companies largely depends on its human resource. Of late‚ higher learning institutions are churning out an unending supply of fresh graduates that add to the competition in the job market. Yet‚ the question arises whether the employer should hire these younger workers or to select from the more senior
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I.E.1 What’s My Emotional Intelligence Score? Indicate your level of agreement with these ten statements using the following scale: 1 = Strongly disagree 2 = Disagree 3 = Neither agree or disagree 4 = Agree 5 = Strongly agree 1. I am usually aware-from moment to moment-of my feelings as they change. 2. I act before I think. 3. When I want something‚ I want it NOW! 4. I bounce back quickly from life’s setbacks. 5. I can pick up subtle social cues that indicate
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principle that started a new trend in business known as telecommuting. This paper will give you the information you need to have a good understanding of what telecommuting is and why it is becoming so popular. In addition‚ it will discuss how businesses design telecommuting jobs‚ how they work and how they are managed. Telecommuting involves letting employees of a company complete part of if not all of their daily work in the convenience of their own home. In some cases this may involve connecting to
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temporary and tend to heal within a week. Child abuse and neglect can have a multitude of long-term effects on physical health that can be carried into adulthood. A physical health concequence that trails along from abuse and neglect is abusive head trauma. Abusive head trauma‚ is an incicted injury that occurs to the head and its contents that is caused by shaking which is the most common cause of traumatic death for infants. These injuries are
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Gary Baxter Individual Research Project s2769256 Primal Leadership: Realizing the Power of Emotional Intelligence. Goleman‚ McKee‚ and Boyatzis. Executive Summary This is a book about Emotional Intelligence (EI)‚ what it is‚ how it differs from IQ (Intelligence Quotient)‚ how it can be and‚ the authors argue‚ why it should be leveraged by leaders to achieve more contented (and therefore more productive) individuals‚ teams‚ and organisations – which will ultimately lead to better business results
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Employees who like where they work will help the company make more money. Sears conducted an 800-store survey that showed the impact of employee attitudes on the bottom line. When employee attitudes improved by 5%‚ customer satisfaction jumped 1.3%‚ consequently increasing revenue by one-half a percentage point. Seeking ways to motivate and build worker morale pays dividends to any business or organization. The motivated worker is more committed to the job and to the customer. In order to attract
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mo Motivating Employees Motivating Employees In today’s professional world an important part of business education is motivational theory; the motivation of employees will be discussed in this paper both intrinsic and extrinsic‚ I will explain how management can motivate their employees. Many things come into play when you get a job; some people know when they are hired that they should do their best‚ because that’s what is to be expected from them. Other people when they are hired feel
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What does it mean to be customer centric ? The heart of the word customer is “custom”. Great companies understand this. They know building a value proposition around what customers really want – and will want in the future is the foundation far a competitive advantage and business success. What are the benefits of centricity ? * A profitable customer base * Clear understanding of how to grow your business and profits‚ based on a deep knowledge of your customers * An ability to
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