Total quality management Total quality management or TQM is an integrative philosophy of management for continuously improving the quality of products and processes. TQM is based on the premise that the quality of products and processes is the responsibility of everyone involved with the creation or consumption of the products or services offered by an organization‚ requiring the involvement of management‚ workforce‚ suppliers‚ and customers‚ to meet or exceed customer expectations. Cua‚ McKone
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AEREN FOUNDATION’S Maharashtra Govt. Reg. No.: F-11724 AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-SCHOOL SUBJECT: TOTAL QUALITY MANAGEMENT N.B.: 1) Attempt any 4 Cases. Total Marks : 80 CASE - 1 Merrill Lynch Credit Corporation (MLCC) offers real estate and securities-based consumer credit products-including home financing‚ personal credit‚ investment financing‚ and commercial real-estate financing-to primarily affluent individuals. About 90percent of its approximately 830 employees
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Total …… Quality…… Management…… Presentation slides by Dr Anjan Ghosh ….. ……VP-TQM Exide SXC-Logistics & Supply Chain Management March -April 2013 External Developments in last 40 years that has changed the Business Environment • Customers have taken charge – buyers market ‚ diverse customer requirements • Competition intensified – no more monopolies ‚ level-playing fields • Shifts in industrial zones – products made & sold globally ‚ no specific place • Changes in customer & supplier
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formulations of nifedipine if an impending MI is suspected‚ or within 2 weeks following a confirmed MI. Administer nifedipine capsules or tablets whole . If capsules or extended-release tablets are chewed‚ divided‚ or crushed‚ the entire dose will be delivered at once. Pregnancy category C . PHARMACOKINETICS Onset:10-30 min PO Peak:30 min Half-life:2-5 h Duration:4-8 h(24 h extended release) * ADVERSE EFFECTSAdverse effects of nifedipiine are generally minor and are related to vasodilation
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TOTAL PRODUCTIVE MAINTENANCE | PROJECT REPORT ON TOTAL PRODUCTIVE MAINTENANCE-AN EVALUATIVE STUDY | MBASIKKIM MANIPAL UNIVERSITYLC CODE:249PROJECT PERIOD:JAN-JUNE’2012 | | | ASHOKE KUMAR RUJ | STEEL AUTHORITY OF INDIA LTD | | EXECUTIVE SUMMARY Objective: The study aims at churning out the existing maintenance Practices in Durgapur Steel Plant‚a sister unit of Steel Authority Of India Ltd(SAIL) and project to modern Total Maintenance Practices(TPM) with all
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There are eight such dimensions of quality. These are: 1. Performance: It involves the various operating characteristics of the product. For a television set‚ for example‚ these characteristics will be the quality of the picture‚ sound and longevity of the picture tube. 2. Features: These are characteristics that are supplemental to the basic operating characteristics. In an automobile‚ for example‚ a stereo CD player would be an additional feature. 3. Reliability: Reliability of a product is
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Quality Management for Organizational Excellence: Total Quality Pioneers In this paper‚ Philip Crosby will be discussed as one of the pioneers of total quality. Quality will be defined and also total quality will be discussed about how each contributed to Philip Crosby’s success. Additionally‚ it will be explained why quality is useful in today’s business environment. Quality and Total Quality Defined In today’s world the majority of consumers require their products and services have quality
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Total Soldier Concept The Total Soldier concept is what every soldier should stride to be‚ it is the the idea of acting as a professional soldier in every way at all times no matter the situation in which you find yourself. It is basing everything you do of the army values and going above and beyond what is asked of you‚ without being told to do so. The Total Soldier uses the army Values in both his army career and also when he is not at work recognizing that he is always an ambassador for the
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Management – Total Quality Management (TQM) Management: A Practical Introduction - Fourth Edition; Brian K. Williams‚ Angelo Kinincki‚ McGraw-Hill Irwin; 2009 1.0 Management – Total Quality Management Quality means a product or service free of deficiencies‚ or the characteristic of a product or services that satisfy customer needs. Total quality management (TQM) is defined as a comprehensive approach – led by top management and supported throughout the organization – dedicated to continuous
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INTRODUCTION TO TQM In real world‚ company actually compete in term of quality‚ price and delivery to capture its customers which finally leads to the establishment of Total Quality Management Philoshopy to fulfill one of the element stated. In Malaysia‚ government had carries various effort to enhance and assist the quality standard by establishment of SIRIM. SIRIM had been responsible to promote ISO 9000 and TQM among Malaysian business industries. DEFINITION OF TQM As defined by OXFORD Dictionary
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