CASE SIX: INTERVIEW | | Case requirements: 1. Develop a detailed selection plan for the position of a department manager to determine the most important KSAOs for this position. 2. Using the selection plan‚ develop a standardized interview protocol consisting of 10 questions that will be asked of all candidates‚ along with scoring keys for each question. 3. Conduct pilot interviews using the protocol you have established to determine the effectiveness of your questions. 4. Revise
Premium Interview Question Semi-structured interview
Tanglewood Case 1 Staffing Strategy Penny Ross HRM301-F1WW Jennifer Martin October 6‚ 2015 Tanglewood Case 1 Staffing Strategy Tanglewood should focus more on acquiring talent externally because they should govern the initial intake of all applicants in the organization. The consolidation of management strategies would make Tanglewood take a look at how close it is to the original company mission. There is an inconsistency with previous management. So developing a talent strategy would be
Premium Management Human resources Human resource management
Ryan Schmidt MGT 451 Dr. Scroggins Tanglewood Case #6 Major KSAO Category Necessary for selection (Y/N) Method of Assessment Exp. Educ. MAE RKT Skills in personnel resource management Y x x Communication/Speaking skills Y x x Knowledge of customer service principles Y x Knowledge of organization policies/procedures N x Ability to analyze financial and operational data Y x x Problem solving skills/ability to resolve conflict Y x x x Skill in judgment and decision making
Premium Cognition Decision theory Decision making
MGMT 364 Tanglewood Case Study 6 1. Develop a detailed selection plan for this position. In this case‚ you should determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case‚ and fitting the selection measures into the plan format as shown in Exhibit 8.2 in the book. The current selection methods are the experience check‚ education check‚ Marshfield Applicant Exam‚ and the Retail Knowledge Test. Do not include the current
Premium Decision making Cognition Decision theory
Assignment 1-4 Tanglewood Case 1: Staffing Strategy Caseyne Sanford Carol Pitman November 13‚ 2011 Staffing Levels Acquire or Develop Talent- Since its inception in 1975 Tanglewood has focused on developing its talent rather than acquiring it. At this point it is this analysts opinion that Tanglewood instill this development plan to all its new acquisitions to retain its historical reputation for customized and personalized service from its staff. Lag or Lead System- In order to unify the
Premium Management Employment Organization
CASE FOUR:MEASUREMENT AND VALIDATION | Case requirements: 1. Assess the practical and statistical significance of a proposed set of hiring tools‚ and make recommendations regarding how adopting these new hiring methods might benefit stores. 2. Make suggestions to Tanglewood regarding which subset of predictors is most likely to improve the effectiveness of selection without creating an administrative burden. 3. Assess the content validity of various proposed selection techniques
Premium Statistics Statistical hypothesis testing Retailing
Tanglewood has an ongoing history of inconsistent staffing practices. The company experiences high turnover rates due to employees’ suboptimal work‚ negligence of the organization’s culture‚ and difficulty working in teams (Kammeyer-Mueller‚ 26). To begin with‚ when comparing the two tables‚ it is apparent that the proposed method is more inclusive in terms of data/information than the Traditional Selection Method. Tanglewood is better off using the Proposed Method‚ which allows for more alternatives
Premium Management Employment Human resource management
Case one: Tanglewood Stores and Staffing Strategy Staffing Levels I. Acquire or Develop Talent Over seeing the information presented in the case Tanglewood should develop their talent in house‚ due to Tanglewoods strong culture and values that strive for employee participation. This would pull the workforce closer together and portray the family workforce image. Furthermore‚ it is beneficial if employees see the opportunity for advancement. It will strengthen the employee work ethics and
Premium Customer Employment Customer service
TANGLEWOOD STORES AND STAFFING STRATEGY Tanglewood has a unique culture that emphasizes “straight talk‚” employee participation‚ and teamwork which helps to differentiate it from most of its major competitors. Following the recent period of rapid expansion and acquisition‚ the company must consolidate its human resources strategy to ensure that this culture is not lost. Recommendations to achieve this goal are as follows. STAFFING RECOMMENDATIONS Acquire or Develop Talent Now that Tanglewood
Premium Customer service Customer Employment
Assignment 1: Staffing Organizations 1 Staffing Organizations Jeffery E. Dandridge Professor Joyce Mayfield Business 335 Staffing Organizations November 30th‚ 2012 Staffing Organizations 2 1. Identify the type of employment relationship you would establish between the coffee shop and the employees from a legal perspective. Explain your
Premium Management Marketing Education