1. Tanglewood currently uses traditional predictors such as work experience‚ education and interview‚ to predict whether a candidate has the characteristics to excel in the areas of citizenship‚ absence‚ performance and promotion. These predictors are proven to predict a future employee’s promotion potential. However‚ only work experience can also predict performance‚ the rest of the selection tools do not statistically predict citizenship‚ absence or performance. The worst statistical predictor
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which three predictors would you suggest Tanglewood use in selecting Store Associates? Conscientiousness: This predictor is important for Tanglewood to base their applicant selection on because of what it represents. According to the data presented in the case‚ more conscientiousness is associated with less absent days by employees. In a sense‚ more conscientiousness can be interpreted as more commitment to the corporation which is a value that Tanglewood can really benefit from. For a retailer
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Memorandum To: Marilyn Gonzalez and Daryl Perrone From: Maggie Jones Date: 6 February 2012 Subject: Tanglewood Case 4: Measurement and Validation Below is an analysis of the potential new selection methods for hiring the Store Associate position. The study of 10 Seattle-based stores resulted in an adequate sample size of 832 applicants. New selectors being evaluated are the retail market knowledge exam‚ Marshfield customer service biodata questionnaire and essay‚ Marshfield
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● TANGLEWOOD CASEBOOK for use with STAFFING ORGANIZATIONS ● ● 7th Ed. Kammeyer-Mueller TANGLEWOOD CASEBOOK To accompany Staffing Organizations‚ seventh edition‚ 2012. Prepared by John Kammeyer-Mueller Warrington College of Business University of Florida Gainesville‚ Florida Telephone: 352-392-0108 E-mail: kammeyjd@ufl.edu Copyright ©2012 Mendota House‚ Inc. Herbert G. Heneman III President Telephone: 608-233-4417
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CASE 3 – RECRUITING Each branch of Tanglewood uses distinct methods for recruiting. With the employee turnover very high is the retail industry‚ Tanglewood is no exception. For that purpose‚ they need to constantly hire new employees. To fill these positions Tanglewood uses a variety of recruiting methods‚ though each region need not necessarily follow all. While the methods used for recruiting are Media‚ Referrals‚ Kiosks‚ State Job Services and Staffing Agencies‚ individual branches determine
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Tanglewood Case – Assignment #1 (Case 1) – Due Week 2 | Objective | The goal of Part 1 is to help you learn more about the basic environmental concerns the Tanglewood Department Store chain is facing. This information will help you to understand how competition‚ strategy‚ and culture jointly form the effective development of a selection plan. Assignment Specifics | In this assignment you will be concentrating on staffing quantity and staffing quality strategies for Tanglewood. To begin
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present several options regarding how this hiring decision should proceed. This is a very important decision‚ so Tanglewood would like you to provide several different possible selection schemes. 1. Develop a detailed selection plan for this position. Determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case‚ and fitting the selection measures into the plan format as shown in Table 8.2 in the book. The assessment methods
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Staffing Organizations Management 364 Tanglewood Case 6 Question 1: Major KSAO Category Necessary for Selection. Key: 1 – Y/N Yes or No 2 – EDC Education 3 – EXC Experience 4 – MAE Marshfield Applicant Exam 5 – RKT Retail Knowledge Test MAJOR KSAO CATEGORY Y/N EDC EXC MAE RKT Communication/Speaking Skill Y X X - - Knowledge of Organizational Policies & Regulations N - - - - Skill in Judgment and Decision Making Y - - X - Skill in Managing Personnel Resources
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Table 1.1 Markov Analysis Information Transition probability matrix Current year (1) (2) (3) (4) (5) Exit Previous year (1) Store associate 0.53 0.06 0.00 0.00 0.00 0.41 (2) Shift leader 0.00 0.50 0.16 0.00 0.00 0.34 (3) Department manager 0.00 0.00 0.58 0.12 0.00 0.30 (4) Assistant store manager 0.00 0.00 0.06 0.46 0.08 0.40 (5) Store manager 0.00 0.00 0.00 0.00 0.66 0.34 Forecast of availabilities Next year (projected) (1) (2) (3) (4) (5) Exit Current Workforce Previous
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Executive Summary The methods used by Tanglewood vary from each region. Our studies have concluded that referral is one of the most effective methods of recruiting in the Washington region and agency use in the Oregon region because of the following reasons: Recruiting Average 1 Year Retention Rate is 71% Average Cost per Hire is $3‚604.81 Average Cost per 1 Year Survival is $5‚050.95 Agency Average 1 Year Retention Rate is 90% Average Cost per Hire is $4‚712.16 Average Cost per 1 Year
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