1. A manufacturer’s average work-in-process inventory for a certain part is 1‚000 units. The workstation produces this part at the rate of 200 units per day. What is the average time a unit spends at this workstation? 2. The Wilcox Student Health Center has just implemented a new computer system and service process to \improve e±ciency." As pharmacy manager‚ you are con- cerned about waiting time and its potential impact on college students who \get no respect." All prescriptions (Rxs) go
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Operations Management and Ethical Issue According to Aquilano‚ Chase‚ and Jacobs (2005)‚ "Operations management (OM) is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm ’s primary products and services" (p.19). Operations management is a dynamic field and presents exciting new issues and challenges for operations managers. For example‚ Maura Sprenger‚ human resources director at Techno Inc.‚ a fast growing information technology company
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You are working for the McDonalds UK. You just got a position of Regional West Midlands Manager‚ overseeing all branches in the region. You are tasked with writing a research report for your Director which needs to include: 1. Research on the West Midlands region and its population 2. Research on competitors in the market‚ and competitors in your region 3. Design a questionnaire which will be used to gather data on customer satisfaction with various branches of McDonalds in your region 4. Discuss
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Hanze University International business School Daniel Prieto MBA 2008/09 Operation Management: Dell 1 Introduction Dell is a technological sales company which performs their business in the whole world as is possible to see in the following diagram. With a net revenue of $61‚133‚000‚000 is the second largest computer manufacturer company in the word and the number one in United States. Dell focuses on Business to Business(B2B) and Business to Consumer(B2C) commerce to satisfy their business
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INTRODUCTION: McDonald’s Corporation is the largest fast-food operator in the World and was originally formed in 1955 after Ray Kroc pitched the idea of opening up several restaurants based on the original owned by Dick and Mac McDonald. McDonald’s went public in 1965 and introduced its flagship product‚ the Big Mac‚ in 1968. Today‚ McDonald’s operates more than 30‚000 restaurants in over 100 countries and have one of the world’s most widely known brand names. McDonald’s sales hit $57 billion
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Operation Management Introduction Kudler Fine Foods has several important issues in terms of its operation management. Kudler made the decision to start contracting with local growers of organic produce. Continuing to find new ways to increase business and gain an edge over the competition is important in the market. Developments may include merger and acquisition activity involving continuing price competition‚ growth of take-away food products and services‚ change in operations and continuing
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Perception Gaps With McDonalds McDonald’s‚ one of America’s favorite fast food brands‚ has very mixed reviews from its consumer base. As a result‚ several gaps in consumer perception of service vs management perception of service have developed. This starts with the initial experience at the register when the customer places their order. The average American expects quality service from food service establishments. This means that they expect to be treated with value and with respect. However‚
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Instructor ’s Manual Operations Management Fifth edition Nigel Slack Stuart Chambers Robert Johnston For further instructor material please visit: www.pearsoned.co.uk/slack ISBN-13: 978-0-273-70850-6 / ISBN-10: 0-273-70850-3 Pearson Education Limited 2007 Lecturers adopting the main text are permitted to download the manual as required. 1 © Nigel Slack‚ Stuart Chambers & Robert Johnston 2007 Pearson Education Limited Edinburgh Gate Harlow Essex CM20 2JE England and
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with its exploding technological advances‚ easier access to materials and a much more skilled and specialized labor force the ideology behind using scientific management is fast becoming as dated a method as the industries that still heavily rely upon its principles to function efficiently. Considering that the fundamental principles of scientific management consist of breaking down manufacturing into its constituent parts allowing unskilled‚ simple minded‚ untrained workers to do any one of the multiple
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Zakir ALI ALAMI Yakult’s Operation Management Process: Research Activities Part A: Background Information Questions 1) What is Yakults corporate philosophy? Ans: Yakult ’s greatest goal is to bring smiles to faces everywhere. The global corporate philosophy of the Yakult Group is: "We contribute to the health and happiness of people around the world through pursuit of excellence in life sciences in general and our research and experience in microorganisms in particular. 2) What type
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