ABV- INDIAN INSTITUTE OF INFORMATION TECHNOLOGY AND MANAGEMENT – GWALIOR Assignment on SERVICES & VALUE CHAIN SUBMITED BY ABHINAV ANAND LALIT SHARMA PRINCE TYAGI 2013-ITES-001 2013-ITES-013 2013-ITES-018 SERVICES & VALUE CHAIN INTRODUCTION WHAT IS SERVICE? Services are a means of delivering value to customers by facilitating outcomes customer want to achieve‚ without the ownership of specific costs or risks. Outcomes are possible from the performance of tasks and they
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Internal Analysis Template 1 VALUE CHAIN ANALYSIS AND STRENGTH AND WEAKNESS IDENTIFICATION Put Member Name 1 Here Put Member Name 2 Here Put Member Name 3 Here 2 Internal Analysis 1. Value Chain Analysis READ THIS FIRST!!! Include the diagram and in-depth discussion of primary and secondary activities based on Michael Porter’s Value Chain Framework. These discussions‚ on a per-activity format‚ should be depicted using narratives
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Value Chain Analysis The diagram above shows us a chain of activities for a company that operates in a specific industry. It suggests that organisations that go through this chain of activities will add more value to their product/services‚ so that the company will gain marginal value for their products/services. If the activity runs efficiently‚ this specific company can gain advantage over other competitors. The Porter Value Chain classifies into different groups as product and support activities
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VALUE CHAIN OF GOAT MILK PRODUCT Figure 1: Value Chain of Goat Milk Figure 1 shows the value chain of goat milk product. In order to be end product‚ there are several processes involved which are process of getting raw material then manufacturing process where the production process will take place. After that‚ the product will be distributed to the various channels. Under material‚ there are several parties will involve such as raw material supplier‚
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Value Chain Analysis The value chain is an internal analysis that is used to examine the development of competitive advantage and to identify the value creating activities of the company. It also can add the value of the company’s products and services. Figure 2.6 Value Chain Analysis PRIMARY ACTIVITIES 1. Inbound logistic Maxis Telecommunication tried to provides many kinds of services for customer. Maxis receive Voice Messaging system from Tecnomen through network system. The software
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“To further the analysis of competitive advantage‚ Michael Porter introduced the value chain as a tool to examine the activities of a business.” As seen in figure 2‚ “Porter distinguished a firm’s support activities from its operational or primary activities.”(Book) [pic][pic] Support Activities Firm Infrastructure Human Resource Management Peta Hay‚ Director of the Tesco Academy‚ commented: “We believe it is more important than ever to invest in our people as Tesco continues to expand both
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QUESTION Michael Porter’s value chain analysis describes how particular resource categories contribute to the firm’s strategic performance. Demonstrate how this can be done using examples from an organization of your choice. INTRODUCTION Michael Porter introduced the value chain analysis concept in his 1985 book the Competitive Advantage. Porter suggested that activities within an organization add value to the service and products that the organization produces and all these activities should be
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BUSINESS RESEARCH METHODS Value Chain Analysis Submitted by: Team No: 10 Akanksha Jha 129278082 Anisha Khushlani 129272005 Deepthi Sunil 129278095 Pulak Kusumwal 129272003 Sri Ramya 129278034 Vanathi M.C 1292780 Submitted by: Team No: 10 Akanksha Jha 129278082 Anisha Khushlani 129272005 Deepthi Sunil 129278095 Pulak Kusumwal 129272003 Sri Ramya 129278034 Vanathi M.C 1292780 Infosys About the company: Infosys
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Value Chain Analysis Over the last few years Dollar General has taken many steps to deliver value to its customers. The Dollar General stores compete on the basis of convenience with highly price sensitive consumers. The chain also strives for simplicity with both 10 basic-needs core SKU categories and and even dollar price points. Simplicity‚ price‚ and convenience are of high value to a Dollar General consumer. Dollar General practices a low cost business model and each step the company makes
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When executives view their companies’ innovation processes as a value chain‚ engaging in a link-by-link analysis‚ they may be surprised by what they learn. The managers are often quick to tout their particular innovation strengths such as creativity or fast in developing products. However‚ according to professors Hansen and Birkinshaw‚ a company’s strongest innovation links are simply no good if they prompt the organization to spend money with little hope of solid returns or if the attention paid
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