A STUDY ON EFFECTIVENESS OF GRIEVANCE HANDLING MECHANISM SUMMER PROJECT REPORT Submitted by R.GAYATHRI REGISTER NO: 27348310 Under the guidance of Mrs.R.HEMALATHA‚ MBA Faculty‚ Department Of Management Studies in partial fulfilment for the award of the degree of MASTERS OF BUSINESS ADMINISTRATION DEPARTMENT OF MANAGEMENT STUDIES SRI MANAKULA VINAYAGAR ENGINNERING COLLEGE PONDICHERRY UNIVERSITY PUDUCHERRY‚ INDIA SEPTEMBER 2007 SRI MANAKULA VINAYAGAR ENGINEERING
Premium Correlation and dependence Pearson product-moment correlation coefficient Spearman's rank correlation coefficient
Bibliography: BIBLIOGRAPHY • C.B.Gupta (2000)‚ “Human Resource Management”. • P.N Arora‚ S.Arora‚ “Statistics for Management”‚ Himalaya Publishing House. • C.R Kothari (1997)‚ “Research Methodology”. • www.hr.com • www.humanresource.about.com • www.wikipedia.com • www.fortishealthcare.com
Premium Health care Medicine
GRIEVANCE HANDLING Introduction It is a Universal fact that where ever human beings are involved‚ of certain there will be discontents and dissatisfaction‚ even though it may superbly be best managed organizations. But‚ it does not mean that by thinking so‚ the management can ignore the grievance of the employees. Accumulation of dissatisfaction may result in severe conflicts and litigations‚ hampering the peace and work‚ for which the majority of the human being aspires. Further‚ it is observed
Premium Trade union Employment Collective bargaining
GRIEVANCE HANDLING PROCEDURE IN ABC COMPANY [pic] Prepared By: S.A.D.H.Maduranga CCHRM 10/WE/01/06 Course: Certificate Course in Human Resource Management INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA (IPM) CONTENTS 1. ACKNOWLEDGMENT 2. EXECUTIVE SUMMARY 3. INTRODUCTION OF THE ORGANIZATION 3.1 Background of the Organization 3.2 Objectives of the Organization 3.3 Main Business Process
Premium Human resource management Human resources Management
study 1. The aim of the study is to find whether the grievance handling mechanism ensures that employee’s problems are recognized and appropriately reviewed in a prompt and timely manner. 2. The grievance mechanism acts as a foundation for a harmonious and healthy relationship between employee and employer. 3. The grievance mechanism ensures a fair and just treatment of employee’s concerns and prompt resolution of grievances without discrimination‚ coercion‚ restraint or reprisal against
Premium Sample Sampling Sample size
Grievance Handling & Arbitration Course Work Questions (2) 30/9/2013 1. What do you understand by the term productivity? How is grievance handling related to productivity? Discuss 2. How can grievances be handled by management more effectively? Answer both questions Word count 1500 words per question. Question#1 Productivity can be defined as the relationship between the quantity of output and the quality of input used to produce that output. Productivity
Premium Management
10/23/2011 Grievance Handling & Grievance Procedure 11 Presented by Wing Commander Manoaj Keppetipola MBA (PIM -Sri J)‚ BA Defence (Hons)‚ Dip in HRM(IPM)‚ MIPM‚ AIM(SL)‚ AITD(SL) What is a grievance? • “Any factor involving wages‚ hours‚ conditions of employment that is used as a complaint. Similarly it could be expressed or not expressed.” Gary Dessler • “Any complaint or dissatisfaction on the part of a worker or a group of workers relating to his / their employment in the undertaking
Premium Employment Collective bargaining Human resource management
THE GRIEVANCE HANDLING PROCEDURE Principles suggested by Indian Institute of Personal Management for addressing the grievance are as follows: • A grievance should be dealt within the limits of the first line manager. • The appellate authority should be made clear to the employee so that if he cannot get satisfaction from his immediate manager‚ he should know the next step. • The grievance should be dealt with speedily • In establishing a grievance procedure‚ if the grievance
Premium Trade union
[pic] | |MODERN TECHNIQUES OF HANDLING GRIEVANCES Introduction Various organizations are aware about the diversification of the employees’ traits and characteristics. Instead of letting these individuals affects the culture of the organization‚ it is the corporate culture that tends to affect their behavior. Still‚ there are chances that within the organization‚ the collision and clash of ideas might turn into arguments. In order to bring back the harmony inside the organization‚ the management
Premium Management Dispute resolution Negotiation
Title of the Project Employee Engagement and Grievance Handling Process Statement about the Problem This topic has been chosen because in every organization‚ employee engagement activities are conducted as employee productivity is clearly connected with employee engagement. It is a business management concept. An "engaged employee" is one who is fully involved in‚ and enthusiastic about his work‚ and thus will act in a way that furthers their organization’s interests. Thus‚ engagement is distinctively
Premium Management Methodology