when it launched its services in March 1997.The technological know-how and managerial expertise of Telenor has been instrumental in setting up such an international standard mobile phone operation in Bangladesh. Being one of the pioneers in developing the GSM service in Europe‚ Telenor has also helped to transfer this knowledge to the local employees over the years. GP’s Vision is we’re here to help. GP’s Missions are Knowing customer experience‚ knowing us‚ organizing us. GP’s Values are Make it easy
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A STUDY ON THE CUSTOMER SATISFACTION OF BIG BAZAAR WITH SPECIAL REFERENCE TO PAZHAVANGADI STORE PROJECT REPORT Submitted to Amrita Vishwa Vidyapeetham‚ School of Arts & Sciences for fulfillment of the requirement for the award of the Degree of Bachelor of Business Management. BY ASWATHY ACKNOLWLEDGEMENT I use it as it privilege to thank Mr.Bijith‚ HR‚ Big Bazaar Pazhavangadi and Mr.Satheesh.DM of Electronics Department for giving me and guidance to do this project
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have been doing this‚ and internet banks continue the same function. The only difference is in the way the transactions are made. We all know about internet banking and most of us use it quite often as well‚ but few of us actually understand about the history of internet banking and how it all came out. Knowing the history of internet banking can be incredibly useful‚ especially since it will allow us to have more respect for the little things that we take for granted. Computers themselves have really
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Paper 180-29 CRM: Making it Simple for the Banking Industry Aslam Chaudhry‚ SAS Institute Inc.‚ Cary‚ NC ABSTRACT Executing Customer Relationship Management (CRM) for the financial and banking industry involves many issues‚ including the use of unique processes and solutions. To be successful with CRM‚ financial and banking organizations must define and develop a business strategy as well as a supporting infrastructure for that strategy. SAS® Banking Intelligence Solutions can be used to complete
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| Food and Beverages | Tagline/ Slogan | Sab Khaate Hain | USP | Good quality‚ fresh‚ hygienic and tasty Indian sweets and snacks | STP OF BIKANERVALA Segment | People who like Indian sweets‚ namkeens and other traditional snacks | Target customers | Middle and upper middle class urban families | Positioning | Indian sweets and namkeen manufacturer as an alternate to western fastfood | A few details about Bikanervala in Hyderabad: * Bikanervala in Hyderabad is located in Road no. 2‚ Banjara
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utility of the customer service department. During the organizational attachment period an intern works on a project and writes report on that project in the report-writing period. I have been routed in the customer service division (CSD) of Bank Alfalah Limited‚ Motijheel Branch‚ under the supervision of Mr. Md. Maksudul Haque‚ the head of Customer Service Division. I decided to work in this department and selected the subject of my internship report as “Analysis of the Customer Satisfaction of Bank Alfalah
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motors. Satisfaction is a person’s feeling of pleasure or disappointment resulting from a comparing perceived performance in relation to his or her expectation. If the performance falls short of expectation‚ the consumer is dissatisfied. If the performance matches the expectations‚ he consumer is satisfied. If the performance exceeds expectation‚ the customer is highly satisfied or delighted. In today’s competitive scenario firms consistently tries to satisfy his existing customer to get more
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now possible through online which mainly save time on waiting and pushes the bar to maximum speed. To complete this whole requirement money should be transferred to the dealer. This is when online banking comes into picture. Online banking has seen its rise in the recent years as it eases the complication of money transfer to a maximum extent. Since it is totally user friendly and also secure banks have also made it easily accessible and provide all banking amenities online. Thisproject demonstrates
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123-133 Brand Equity‚ Customer Satisfaction & Loyalty: Malaysian Banking Sector Norbani Che-Ha* and Shahrizal Hashim** Services cannot be seen‚ felt‚ tasted or touched in the same manner in which goods can be sensed. Therefore‚ the key to success in services marketing is to ‘tangibilizing the intangible’ by using an extrinsic cue like a brand. Moreover‚ brands that are high in brand equity are organization powerful assets. They can lead to customer satisfaction and customer loyalty. This study
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References: Bloom‚ B. S.‚ Engelhart‚ M. D.‚ Furst‚ E. J.‚ Hill‚ W. H.‚ & Krathwohl‚ D. R. (Eds.). (1956). Taxonomy of educational objectives‚ the classification of educational goals‚ handbook i: Cognitive domain Cambridge online dictionary. (2007). Retrieved August 10‚ 2007‚ from http://dictionary.cambridge.org/define.asp?key=63066&dict=CALD Creswell‚ J. W. (2005). Educational research: Planning‚ conducting‚ and evaluating quantitative and qualitative research (2nd ed.) Davis
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