(d) Vacant Not Ready (e) Room Status Discrepancy 2. Briefly explain‚ the important role play by the housekeeping department 3. Differentiate between turn down service and second service 4. List out various departments the housekeeping department co- ordinates with 5. Briefly explain FOUR (4) causes of loss / shrinkage of linen in housekeeping department. 6. What is the correct procedure for entering a guest room? 7. Draw a ‘Maid’s Cart’ and name different
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Date HERMELINA M. SALADAR Chairman ‚ Advisory Committee NENETTE SANTIAGO Member ‚ Advisory Committee YUHUM RUIZ Member ‚ Advisory Committee Recommending Approval : ALMA I. IRADER ‚ PhD Chair ‚ Department of Home Technology Approved: Dean _______________________ *On-the-Job Training narrative report is an option to Undergraduate Thesis. ACKNOWLEDGEMENT This dissertation would not have been possible without the guidance and
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PRESENT TRENDS IN HOUSKEEPING DEPARTMENT Accommodation Management Staffing The housekeeping department of a hotel is responsible for ‘cleanliness‚ maintenance‚ aesthetic upkeep of rooms‚ public areas‚ back areas and surroundings.’ The department is not always given the respect it is due in terms of work load‚ the size of which can be estimated by the fact the department often employs the largest workforce. There are a variety of areas the housekeeping department must manage‚ the following table
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HOUSEKEEPING -General care‚ cleanliness‚ orderliness‚ and maintenance of business or property. Good housekeeping is an important consideration in underwriting of fire hazard and other forms of insurance‚ as well as in certification by fire‚ health‚ and industrial safety agencies. ORGANiZATiONAL CHART OF HOUSEKEEPiNG DEPARTMENT (LARGE ESTABLiSHMENT) Executive Housekeeper/Housekeeping Manager Roomskeeping Supervisor Public Area Supervisor Linen & Laundry Supervisor Room Attendant Houseman/Utility
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1.0 Summary This is a 5-star hotel. The name of the hotel is Senvell Hotel. It provide normal rooms‚ themed rooms and so on. It has fitness facilities with high standard and it had a strong hotel team. The hotel want to reach the goal that the customer feel like stay at home when they stay in the hotel. 2.0 Purpose of Report Reports can cover a wide range of topics‚ but usually focus on transmitting information with a clear purpose‚ to a specific audience. Our report aims to crate a 5-star hotel
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of a Housekeeping Department The housekeeping department of a lodging property typically accounts for the business’ largest labor expense. Executive Level Most hotel housekeeping departments are led by an executive housekeeper. This employee is typically a member of the executive team. In smaller properties‚ he reports directly to the general manager. In larger properties‚ he may report to the rooms division manager. The executive housekeeper is responsible for managing housekeeping personnel
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Introduction to Housekeeping OBJECTIVES: In this chapter you will learn to – •Explain the importance of good housekeeping for customers‚ employees and the hotel. •Learn housekeeping quality control •Discuss key positions within the department‚ their responsibilities and organization Efficient Management of Housekeeping: • Efficiently managed housekeeping departments ensure the cleanliness‚ maintenance and aesthetic appeal of lodging properties. • The housekeeping department not only prepares
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SAFETY AND SECURITY IN HOUSEKEEPING NAME - Annie Lama ROLL NO – 133906011 BHMTT (2nd Year) ABSTRACT - Safety and security in the housekeeping department is very important. Safety refers to the actual conditions in the work environment and security refers to the prevention
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posed in Rooms Division; which are specifically the Housekeeping and Front Office departments. As these two departments are one of the key functions in any hotel‚ because the first contact or impression the guest would experience would be from the moment they enter the hotel. The next unforgettable experience would be the room they would be staying at; it could make or break the guests’ impression of the hotel. Basically‚ if the Housekeeping did not do a good job in cleaning the room or if the
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Certification Services…………………...10 8. Eco Friendly Concept………………………………11 9. First World Ecotel………………………….............12 10. First Ecotel In India………………………………..13 11. Housekeeping ………………………………………13 12. Housekeeping and Eco-Friendly…………..............15 13. Eco Friendly Amenities Products and Processes…15 14. Eco Friendly Housekeeping ……………………….17 15. Eco Friendly Products……………………………...18 16. Suggestions and Recommendations………………..19 17. Conclusion…………………………………………...20 18. Reference……………………………………………
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