Organisational Behaviour Week 1- Welcome What is Organisational Behaviour? What Is OB? • Organizational Behavior - Interdisciplinary field dedicated to better understanding and managing people at work Basic OBModel Basic OB Model Hospitals Example Topics to be covered • The Individual (the Self‚ Emotions & Attitudes‚ Stress & Motivation) • Personal & Organisational Values • Groups & Teams • Perception & Diversity • Leadership • Communication • Ethics Organisational Behaviour
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1.0 Introduction The aim of this report is to analyse two companies who have significantly different organisational structures. It will analyse the relationship between an organisations structure and culture and the effects on the business performance. Also the factors which influence an individual’s behaviour at work will be looked into. The two companies that will be focused on are: 1.1 British Telecom (BT) BT is a leading communications solutions provider serving customers throughout the
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prescribed way based on the principles. (Mullins and Christy‚ 2011) ‘A form of structure to be found in many large-scale organisations is bureaucracy. Bureaucracy is abased on specialisation of tasks‚ hierarchy of authority and decision-making‚ systems of rules and regulations and an impersonal orientation from officials.’’ (Mullins and Christy‚ 2011) Therefore‚ people who work in a company of bureaucracy structure usually find that their opinion cannot be listened by the management. Max Weber‚
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perspectives to analyze Apple. Introduction In this revolutionised world‚ changes occur rapidly‚ be it in an organized or disorganized way (Henry Veltmeyer 2008). Organisations are dealing with more complex systems and concepts. The study of organisational theories gradually gains importance because it involves the study of abstract issues relating to organisations. It is essential as it benefits in analyzing and discovering new meanings to life both inside and outside the organisation (Hatch and
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of blue-collar and white-collar employees of saree Amiot‚ C.E.‚ Terry‚ D.J.‚ Jimmieson‚ N.L. and Callan‚ V.J. (2006)‚ "A longitudinal investigation of coping processes during a merger: Implications for job Armenakis‚ A.‚ & Bedeian‚ A. (1999)‚ "Organisational change: a review of theory and research in the 1990s"‚ Journal of Management‚ Vol Armenakis‚ A. A.‚ Harris‚ S. G. and Mossholder‚ K. W. (1993)‚ "Creating readiness for organizational change"‚ Human Relations‚ Vol Armstrong-Stassen‚ M. (1997‚ August)
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THREE: REFREEZING 11 3.4 REDUCING RESISTANCE TO CHANGE 11 3.4.1 Ways to reduce employee resistance to change 12 3.4.2 Reasons for resistance to change : Individual level 13 3.4.3 Reasons for resistance to change: Organisational level 14 3.4.4 How can Nissan S.A. manage resistance to change 16 4 CONCLUSION 18 5 REFERENCES 19 6 SELF ASSESSMENT QUESTIONS 21 1 INTRODUCTION 1 THE NEED FOR ORGANISATIONS TO CHANGE Organisations
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SUBJECT OUTLINE 21875 Organisational Behaviour in Practice Course area Delivery Result type UTS: Business Autumn 2013; City Grade and marks Credit points 8cp Subject coordinator Dr Anthony Fee‚ Management Discipline Group Teaching staff Dr Anthony Fee‚ Management Discipline Group Office: City Campus Building 5‚ Level 4‚ Room D4.11. Email: anthony.fee@uts.edu.au Phone: (02) 9514 3395 (emergency only: 0466 847 707) Fax: (02) 9514 3602 Subject description As organisations are primarily
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Organisational Ethics Ethics is a system or code of moral standards of a particular person‚ group or profession. The operative word is ’system’. A ’system’ can be a set of facts‚ principles or rules arranged in an orderly form. When we make a decision we balance competing priorities‚ values and perceived obligations in order to make something better than it was. We can make things better by improving something good‚ making something less bad or reducing uncertainty. A good decision may not be
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ORGANISATIONAL BEHAVIOUR What is organisational behaviour? The study of human behaviour‚ attitudes and performance within an organisational setting; drawing on theory‚ methods and principles from such disciplines as psychology‚ sociology and cultural anthropology to learn about individual‚ groups and processes. Three different OB perspectives Macro-perspective; the big picture Micro-perspective; the smaller units Meso-perspective; integration and movement between macro and micros Three levels
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4 Organisational cultures Introduction: defining culture The concept of culture has become increasingly significant in education during the 1990s and into the twenty-first century. This enhanced interest may be understood as an example of dissatisfaction with the limitations of those leadership and man- agement models which stress the structural and technical aspects of schools and colleges. The focus on the intangible world of values and attitudes is a useful counter to these bureaucratic assumptions
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