A PROJECT REPORT ON SERVICES OPERATIONS MANAGEMENT special reference to BPO SECTOR by Gaurav Tyagi 10DM-189 Gaurav Singh 10IB-029 Neha Sinha 10DM-093 Neha Kaushik 10DM-092 Harsh Shah 10IB-030 Keshav Shenoy 10HR-019 2010-2012 Under the guidance of Prof. Kunal Ganguly INSTITUTE OF MANAGEMENT TECHNOLOGY INTRODUCTION Manufacturing‚ service and agriculture are the major economic activities in any country. In India‚ manufacturing and services together
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very important to have a good marketing and finance systems but studies proved that its more effective if you also have a well-designed operation management(production/service) system. The most important key point to design an operation system Design of goods and services Managing quality Process and capacity Location strategy Layout strategy Human resources and job design Supply chain management Inventory management Scheduling Maintenance We will focus in this case on the layout
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MANAGEMENT MODULE: STRATEGIC OPERATIONS MANAGEMENT ASSIGNMENT TITLE: STRATEGIC REPORT ON CHURCHILL INSURANCE June 2011 Ashima Nakra PGDBM-WESTERN GOVERNORS GRADUATE SCHOOL STUDENT ID: 00126489 SUBMITTED ON 15TH OF June 2011 INDEX Churchill insurance- An Introduction - 5 - Association of Birds Eye Operations Strategy and Business Strategy - 8 - Operations Strategy - 8 - Business Strategy - 9 - How Operations Strategy and Business Strategy are associated - 9 - Evaluation
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Operations management problem in Pepsi Introduction Operations management remains as an important branch of study both in the corporate worldas well as in academics. Talking of academics‚ operations management is an important partof the study in the curriculum of management studies. In other words‚ it is seen that thetheoretical base that a manager or a n executive needs to deal with the problems of thecompany are taught in the curriculum. Operations management is also an important part in anorganization
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Author’s Name Institutional Affiliation Abstract Strategies are the foundation for driving the direction of any business company. Successful business growths and maintenance of market lead is as a result of implementing the best strategies properly. A number of strategy categories exist and a business organization should implement those that fit the nature of its business. This paper analyses several important business strategies through making a choice in each category that should be implemented
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Strategy‚ Management and Leadership Individual Report 1 Business-level Strategy of Nestle Nestle is an international brand with a portfolio in almost every food and beverage category. The brand is consumed daily by a majority of people‚ from its confectionary to it dairy brands and on to it’s beverages. With around 8000 brands it is hard to stay away from them. The company shows it’s size when figures such as 468 factories spread over 86 countries are some statistics‚ with the company employing
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Operations Management and Ethics Operations management may be defined as the design‚ operation‚ and improvement of the production system that creates the firm ’s primary products and services‚ or‚ as Chase‚ Jacobs & Aquilano (2006) state "operations management is about getting the day-to-day work done quickly‚ efficiently‚ without errors‚ and at low cost". Operations management is critically important in any organization or business nowadays. Operations management is one of the three major functions
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OPERATIONS MANAGEMENT ASSIGINMENT 1 OF 2: CONCEPT DESIGN SERVICES. TASK ONE: CDS Company values that operations management is vital to the organisation as it outlines their aims and objectives of manufacturing and assembling products in order to efficiently fulfil customer requirements. In order to discuss the extent of how existing operational competencies within CDS contributed to adopting to a new business strategy there is an outline of ‘the four V’s’ analysis with a conclusion of using
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An Analysis of the Operations Strategy and Management Decisions in Lego Group between 2004 and 2009 Summary By 2004 Lego was in considerable trouble; it had made a loss of approximately £200m; sales fell by 40%. One reason for this was lack of success in moving into new markets‚ such as computer games and clothing. However‚ a major cause for the financial woe was due to issues in the supply chain; costs were not being squeezed out‚ and the increase in specialised LEGO models had led to an explosion
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UNIQLO Operations Fashionable and high-quality clothes that anyone can wear anywhere‚ any time – that’s what UNIQLO is all about. Our global operating systems weave together all processes from product design to final sales‚ including global R&D‚ procurement of world-class quality materials‚ production focused in China‚ and the operation of 790 stores around the globe. This seamless system allows UNIQLO to consistently offer its customers high-quality products at reasonable prices. UNIQLO Japan
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