Contents BACKGROUND 2 Methods 3 Observations 3 Interviews 4 Data analysis 5 Results 5 Observational Results 5 Observed waiting time and service delivery time at different service stations 6 Socio-demographic characteristics of respondents 6 OPD clinics: patient experiences at the entrance gate‚reception and medical records 6 OPD clinics: consultation waiting time 7 OPD clinics: complaints and recommendations 7 Interviews with patients at the laboratory 8 Patient satisfaction
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DEPARTMENT OF INTERNATIONAL ECONOMICS AND BUSINESS MANAGEMENT MOTIVATION SYSTEM IN ORGANIZATION Subject: Management Theory Lecture: Gitana Dudzevi?i?t? Group: Tvimtu-12 Vilnius‚ 2012 CONTENT INTRODUCTION 5 THE NATURE OF MOTIVATION IN ORGANISATIONS 6 Motivation and Performance in Organizations 6 HISTORICAL VIEWS OF MOTIVATION 6 NEED-BASED APPROACHES TO MOTIVATION 6 Need Hierarchies 7
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MGMT 5032.03 Human Behavior in Organizations Spring 2013 Instructor: Alix Valenti‚ Ph.D. Phone: 281-283-3159 Associate Professor of Management Fax: 281-283-3951 and Legal Studies E-Mail: valenti@uhcl.edu Office: 3321-16‚ Bayou Building Class: 1217‚ Bayou Building Office Hrs: Tuesday and Wednesday‚ 1-4‚ and by appointment Textbooks/Required Materials: Behavior in Organizations‚ 10th ed. Jerald Greenberg. Pearson/Prentice Hall (2011). ISBN 0-13-609019-2 or 978-0-13-609019-9
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FORMS OF THEORY ORGANIZATIONS |CLASSICAL ORGANIZATION THEORY | |• Scientific Management approach | |• Weber’s Bureaucratic approach | |• Administrative theory. | |NEOCLASSICAL THEORY | |MODERN ORGANIZATION THEORY | |• Systems approach | |• Socio-technical approach | |• Contingency or Situational approach
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Management and Organization Theory Management Theory Views on management have changed substantially over the past century and particularly in the past few decades. As of today‚ in any business or organization‚ in order to accomplish desired goals and objectives‚ management is needed by getting people together to able to: * Planning - meeting goals‚ being ready for crises * Staffing - recruiting‚ training * Organizing - time management‚ team building * Leading - communication‚ motivation
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each other person. TYPES OF GROUPS Formal formal group is formed by an organization to do its work. command group is a relatively permanent‚ formal group with functional reporting relationships and is usually included in the organization chart. task group is a relatively temporary‚ formal group established to do a specific task. affinity groups are collections of employees from the same level in the organization who meet on a regular basis to share information‚ capture emerging opportunities
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Needs (need to belong to a group and to have social relations with others) Ego or Individual Needs (need for approval‚ acceptance‚ mastery‚ etc.) “Outer Motivation”: Emphasis on the Situation - On the other end of the continuum there are those theories that see motivation as having its roots primarily in the situation or in the environment. William James has this to say to the effect that each situation has different motives: “A man has
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Case Study In Human Behavior in Organization Jude Mark J. Amandy BS Tourism Management Falcon Computer A small group of managers at Falcon Computer met regularly Wednesday morning to develop a statement capturing what they considered to be the “Falcon Culture.” Their discussions were wide-raging‚ covering what they thought they thought their firms’ culture was‚ what it should be‚ and how to create it. They were probably influenced by other firms in their environment‚ since they were located
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SUBJECT: HUMAN BEHAVIOR IN ORGANIZATION CHAPTER 1: An INTRODUCTION to ORGANIZATIONAL BEHAVIOR Practicing managers have long understood the importance of interpersonal skills to managerial effectiveness‚ and developing of the same is closely tied to the need of for organizations to get and keep high-performing employees. We have to understand that technical skills are necessary ‚ but they are not enough to succeed in management. In today’s increasing competitive and demanding workplace
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Q1. General System Theory General System Theory accounts for similarities in the functioning of diverse phenomena such as living organisms‚ machines‚ galaxy and organizations. All forms‚ from atomic particles through atoms‚ molecules‚ crystals‚ planets‚ solar system‚ and even galaxies may be regarded as ’system’. ’System’ may be referred as ’complexes of elements standing in interaction. (Definition by Bertalanffy). The closed system is system that neither takes in nor emits matter. (only
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