Form N/SVQ7 Performance evidence record N/SVQ/unit HSC 3 _____________________________________________________________________________ Candidates name _____________________________________________________________________________ Use this form to record details of activities (tick as appropriate) Use this form to record details of activities (tick as appropriate) Observed by your assessor ٱ Seen by an expert witness ٱ Seen by witness
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enabler of Service Delivery in Local Government 1.1 INTRODUCTION Post-apartheid South Africa faces a major challenge in ensuring that local government‚ as the third tier of government closest to the people‚ provides optimal service delivery to the people of different culture‚ race and sex. The government is intent to modernize the management of public sector‚ to make it more people-friendly and sensitive to meeting the needs of the communities it serves. The provision of service delivery through
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expreiencing it first hand. Communication is the cornerstone of how people live‚ it is adapted and manipulated for all to understand. 2. Explain how effective communication affects all aspects of own work A. Effective communication is intrinsic with good working practice. If communication is poor‚ aspects of own work will be compromised. Within care‚ effective communication is at the forefront of every aspect of the role as ‘carer’. Without effective communication‚ relationships cannot
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Unit title: The role of the health and social care worker. Reference: HSC 025 1.1 - The difference between a working relationship and personal relationship is that a working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct‚ towards the achievement of shared aims and objectives. By working to a set of rules and procedures for which you’re paid‚ you are accountable and responsible for any mistakes
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HSC 3047: SUPPORT USE OF MEDICATION IN SOCIAL CARE SETTINGS OUTCOME 1 1.1. Identify the legislation that governs the use of medication in social care settings - The following legislations have a direct impact on the handling of medications within a social care setting: ·The Medicines Act 1968: basis for licensing‚ sale‚ supply and manufacture of medicines. ·The Misuse of Drugs Act 1971: this Act is designed to control the use of dangerous or potentially harmful drugs such as opiates (drugs which
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Person-Job Fit negative consequences research Eslsca 30A Person-Job fit negative consequences Research Proposal Pensee Esmat Page 1 Person-Job Fit negative consequences research Eslsca 30A STUDENT NAME: COURSE NAME: GROUP: Pensee esmat Research Methodology ESLSCA 30 A SUPERVISOR: Dr. Nada Abdel Bassit DATE OF SUBMISSION: 22nd‚ June 2010 Pensee Esmat Page 2 Person-Job Fit negative consequences research Eslsca 30A Pensee Esmat Page 3 Person-Job
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Gap between service delivery and external communication: consumer expectations are highly influenced by statements made by company representatives and advertisements. The gap arises when these assumed expectations are not fulfilled at the time of service delivery. According to the statement provided by the official website of Hkexpress‚ That’s why we have invested in state-of-the-art Airbus A320 aircraft; to get you to your destination safely‚ on time‚ every time. If customers just focus on the
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Identify five different roles within groups; discuss the ways in which they can contribute to the successful completion of a task. Leader/Facilitator The position of the leader is significant‚ as the team would not have any guide or direction and would most likely become unproductive. The leader clarifies goals‚ promotes decision-making and delegates well. She/he must have outstanding interpersonal skills‚ being able to communicate effectively with team members through good listening‚ verbal and
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in relation to other means of transport‚ most notably private vehicles. New services are being developed and old ones are being improved. However‚ an increase in supply (qualitatively or quantitatively) will not automatically lead to a corresponding increase in demand and satisfaction. To make sure that investment really attracts both the existing and the potential customers envisaged‚ knowledge of satisfaction and service performance should provide policymakers and operational managers in public
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1.2 Analyse own responsibilities for promoting equality and valuing diversity. The Equality Act 2010 brought together all elements of previously enforceable legislation relevant to potentially discriminatory factors of society. Some aspects of this new Act superseded previous laws. The fundamental aims and progressive nature of this type of legislature meet the ongoing desire in the UK to build a fairer society‚ creating truly equal opportunities for all individuals to reach their potential regardless
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