"Nvq 2 Hsc Explain How Own Role Fits Within The Delivery Of Service Provided" Essays and Research Papers

  • Nvq 2 Hsc Explain How Own Role Fits Within The Delivery Of Service Provided

    Level 2 Award in Employment Responsibility and Rights in Health, Social Care or Children and Young people’s settings (QCF) Unit 1 Mandatory (R/602/2954) Credit Value (3) Delegate Name: Monika Kowalczyk ………………………………………………………………………….. Outcome 1: Know the statutory responsibilities and rights of employees and employers within own area of work 1.1 List the aspects of employment covered by law: The law in UK covers the following aspects: Minimum wage, Hours worked, Discrimination, Health...

    Data Protection Act 1998, Employment, Law 422  Words | 10  Pages

  • nvq unit 2

    Nicola coolledge Understanding employment responsibilities and rights in health, social care or children’s and young people’s setting. 1) know the statutory responsibilities and rights of employees and employers within own area of work 1.1 )list the aspects of employment covered by law The things that are covered by law is Anti discrimination provision (race gender disabilities religion age) ,sickness and absence, sick pay, working hours and holiday entitlement, data protection, health and safety...

    Abuse, Bullying, Care of residents 1616  Words | 4  Pages

  • Explain How to Support Effective Communication Within Own Job Role

    Questions | 501 | 1 | 1.2 | Explain how to support effective communication within own job role | AnswersWithin my job role as a Social Work Assistant for Older People it is important to have good communication skills to develop positive relationships and share information with people using services. I also need to be able to communicate well with client’s families, carers, colleagues and other professionals. I use several different forms of communication within my job role.Interpersonal skills...

    Communication, Graphic communication, International Federation of Social Workers 2586  Words | 7  Pages

  • Level 2 Award In Employment Responsibility And Rights In Health

    Level 2 Award in Employment Responsibility and Rights in Health, Social Care or Children and Young people’s settings (QCF) Unit 1 Mandatory (R/602/2954) Credit Value (3) Delegate Name: ………………………………………………………………………….. Outcome 1: Know the statutory responsibilities and rights of employees and employers within own area of work 1.1 List the aspects of employment covered by law: Anti-Discrimination For example, Gender, race, disability, religion, age. Sickness Absence and sick pay Working...

    Employment, Minimum wage, Responsibility 550  Words | 10  Pages

  • Customer Service

    Demonstrate understanding of customer service for Diploma in Customer Service Level 3. Learning Outcome 1: Be able to follow their organisation’s accepted customer service language Assessment Criteria: 1.1 Communicate to customers their organisation’s service offer, how it balances organisational and customer needs and how it meets customer expectations 1.2 Compare the service offers of commercial, public sector and third sector organisations and how they each meet customer expectations ...

    CHC Helicopter, Customer, Customer service 1394  Words | 6  Pages

  • HSC 025 The Role Of The Care Worker

    Unit HSC 025 The role of the social care worker  Criteria Ref Outcome 1 Understand working relationships in health and social care. 1 The learner can: Explain how a working relationship is different from a personal relationship. Working Relationship: is a relationship that you have with colleagues, management, and others within your organisation. It is formed within the confines of your working role and must be kept to a professional manner. It is formed within working policies and procedures...

    Customer, Decision making, Interpersonal relationship 529  Words | 2  Pages

  • Explain How Own Role Fits Within the Delivery of the Service Provider

    settings, which has been added to the following qualifications 600/0019/3 ABC Level 2 Certificate in Youth Work Practice 600/0083/1 ABC Level 3 Diploma in Youth Work Practice Details of which can be found on the ABC Awards web site The reason for this is that the Youth Work Apprenticeship Frameworks at Level 2 and Level 3 have been amended and were live from April 2011. If learners are completing the ABC Level 2 Certificate in Youth Work Practice or the ABC Level 3 Diploma in Youth Work Practice...

    Ageism, Disability, Disability Discrimination Act 1995 5520  Words | 20  Pages

  • Understand How to Handle Information in Social Care Settings

    statutory responsibilities and rights of employees and employers within own area of work | [201.2] | Understand agreed ways of working that protect own relationship with employer | [201.3] | Understand how own role fits within the wider context of the sector | [201.4] | Understand career pathways available within own and related sectors | [201.5] | Understand how issues of public concern may affect the image and delivery of services in the sector | For more information about this Unit Please...

    Appeal, Career Pathways, Disability Discrimination Act 1995 990  Words | 4  Pages

  • Nvq 3

    201 Understand employment responsibilities and rights in health, social care or children’s and young people’s settings Task A – Short Answer Questions Ai: Imagine you are a newly appointed supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. Identify three different sources of information you could use to enable you to do this. The existing hand book, changes in the law since the last update, latest health and safety requirements...

    Employment, Law, National Vocational Qualification 887  Words | 4  Pages

  • Nvq 2

    Task B Your work role * Bi – Describe the terms and condition of your employment as set out in your contract of employment or employment agreement. JOB DESCRIPTION AND STATEMENT OF WHAT EMPLOYER’S EXPECT ON THEIR STAFF. MUST BE READ BY THE STAFF AND FOLLOW THE POLICY AND PROCEDURE OF THE HOME. TO ATTEND ALL THE TRAININGS NECCESSARY FOR THE JOB * Bii – Describe the information which needs to be shown on your pay slip/statement TAXCODE, JOB TITLE, EMPLOYEES NAME, EMPLOYER’S NAME, DATE ...

    Communication, Discrimination, Employment 1945  Words | 6  Pages

  • Nvq 2

    ERR Friday 10th June 2013 UNDERSTANDING EMPLOYMENT RESPONSIBILITIES AND RIGHTS IN HEALTH AND SOCIAL CARE SETTINGS 1. Know the statutory responsibilities and right of employees and employers within own area of work 2.1 List the aspects of employment covered by law 2.2 List the main features of current employment legislation Overtime a body of law or legislation has developed governing employer/employee relations and right of...

    Employment, Minimum wage, Money 2231  Words | 7  Pages

  • level 2 health and social care

    must be followed   1.4 Identify sources and types of information and advice available in relation to employment responsibilities and rights contract handbook policy documents terms and conditions job description   [2] Understand agreed ways of working that protect own relationship with employer  A contract of employment sets out what your employer expects from you and what your pay and holidays are etc it is a binding contract so if you (say) misbehave you can be sacked for breaking your...

    Contract, Contractual term, Data Protection Act 1998 1325  Words | 5  Pages

  • Explain the Effective Communication Within Own Job Role

    As a manager, I am responsible for service user needs assessments annually, I also conduct service user reviews with the care staff, service user family and multi disciplinary team. This provides me with the opportunity to establish service user’s individual ability, needs and most importantly preferences in relation to communication needs and develop a plan of action to provide for appropriate support that meets the service user communication needs and methods, in most cases, the professional...

    Body language, Communication, Grammar 895  Words | 3  Pages

  • UNIT 001 – ROLES, RESPONSIBILITIES AND RELATIONSHIPS IN LIFELONG LEARNING

    UNIT 001 – ROLES, RESPONSIBILITIES AND RELATIONSHIPS IN LIFELONG LEARNING 3 CREDITS, 12 GLH 1. Provide a brief case study of the role of a teacher in the Lifelong Learning Sector. This role may be drawn from a part of the sector in which you work, or where you wish to work. a. Where appropriate, it will be acceptable for some of your information to be summarised in tables, charts, or diagrams. b. Your case study must include clear explanations and description to address all of the assessment...

    Assessment, Confidentiality, Education 1573  Words | 5  Pages

  • Unit 201 NVQ Level 2

    1.4 Sources and types of information available in relation to employment’s rights and responsibilities are: Direct Gov.uk (website) Handbook In my contract Work policy documents Terms and conditions Outcome 2 Understand agreed ways of working that protects own relationship with employer 2.1 The terms and conditions of my contract of employment are: Place of work Pay arrangements Hours of work Holiday Allowance Holiday pay Sick pay Disciplinary Procedure Grievance...

    Employment, International Federation of Social Workers, Social work 1913  Words | 7  Pages

  • Service Provider

    diagram Bv Explain the agreed ways of working with yur employer in relation to the followinf areas: 1. Data protection 2. Grievance 3. Conflict management 4. Anti-discriminatory practice 5. Health & Safety 6. Confidentiality 7. Whistleblowing Bvi Explain how your role contributes to the overall delivery of the service provider There are many things that I do that contribute to the overall delivery of the service provider, for example...

    Business models, English-language films, Service 424  Words | 3  Pages

  • nvq err

    ERR QUESTIONS 201 Understand employment responsibilities and rights in health, social care or children and young people’s settings 201.1 Know the statutory responsibilities and rights of employees and employers within own area of work Assessment Criteria 1. List the aspects of employment covered by law Minimum wage, Hours worked, Discrimination, Health and safety, Holiday entitlements, Redundancy and dismissal, Training, Disciplinary procedures, Union rights and consultation, among many others...

    Employment, Health care, Healthcare 1954  Words | 9  Pages

  • explain how the principle of support are applied to ensure that service users are care for in this care home

    Home is situated in London and caters to care needs of vulnerable people. The service users come from diverse ethnic and religious background and have varied physical and medical needs. (You may choose the category of service users you work with). Assuming you are a care worker working in this Care Home providing care services to the service users: 1.1 Explain how principles of support are applied to ensure that service users are cared for in this Care Home. 1.2 Outlines the procedures that are...

    Care of residents, Evaluation, Formative assessment 1084  Words | 4  Pages

  • Nvq 2

    provides the learner with the knowledge and skills that address personal interaction and the use of special methods and aids to promote communication. Credit Level 5 3 Assessment criteria The learner can: 1.1 Explain the importance of meeting an individual’s communication needs 1.2 Explain how own role and practice can impact on communication with an individual who has specific communication needs 1.3 Analyse features of the environment that may help or hinder communication 1.4 Analyse reasons why an individual...

    Communication, Environment, Individual 586  Words | 3  Pages

  • NVQ Business Admin Optional Units

    Business Admin NVQ Level 2 Friday, 8 February 2013 NVQ Business Admin Optional Units This has been created so if you are currently studying a NVQ in Business Admin or Receptionist work this will give you a rough idea as to how the questions should be laid out and their content. These are the optional units I chose, they include Handling Mail, Use of Telephone, Office Equiptment and Prepare Text from Notes. This Page contains Handle Mail and Prepare Text from Notes. Other Units will be uploaded...

    Confidentiality, Control key, Gentlemen's agreement 2175  Words | 7  Pages

  • Employment and Assessment Criteria

    responsibilities and rights of employees and employers within own area of work Assessment Criteria 1. List the aspects of employment covered by law 2. List the main features of current employment legislation 3. Outline why legislation relating to employment exists 4. Identify sources and types of information and advice available in relation to employment responsibilities and rights 201.2 Understand agreed ways of working that protect own relationship with employer Assessment Criteria ...

    Career Pathways, Employment, Recruitment 324  Words | 2  Pages

  • nvq 2 care

    Understanding what is required for competence in own work role. 1/ Describe the duties and responsibilities of own work role My current job role is as a ‘care assistant’. I am responsible for providing support to the elderly in their own homes, I support them with Personal care, assisting with meal preparation, assisting with medication, organising service user finances, assisting with meal planning, and maintaining records for service delivered. I received an induction training course...

    Learning, National Occupational Standards, National Vocational Qualification 1005  Words | 4  Pages

  • Service Delivery

    NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Learner: | | MKT5000-8 | Elisa Fredericks | | | Service Marketing | #5 Service Delivery | | | <Add Learner comments here> ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- Faculty Use Only ------------------------------------------------- <Faculty comments here> ------------------------------------------------- ...

    Business, Customer, Customer service 1665  Words | 6  Pages

  • Nvq Level 2

    |Title |LD 201 Understand the context of supporting individuals with learning disabilities | |Level |2 | |Credit value |4 | |Learning outcomes |Assessment...

    Disability, Educational psychology, Human rights 732  Words | 6  Pages

  • With reference to your own ( or other identified) HR role, outline how an HR Practitioner should ensure the services they provide are timely and effective. You should enclude:

     With reference to your own ( or other identified) HR role, outline how an HR Practitioner should ensure the services they provide are timely and effective. You should enclude: INTRO With reference to the HR Practitioners role within my company i will show how we meet the customers needs in a timely and effective manner. Prensently i work for Leicestershire Police and my role as a HR Clerk mainly entails the recruitment side of things. Which also entails job fairs, seminars and marketing fairs...

    Communication, Customer, Employment 774  Words | 3  Pages

  • NVQ section a and b 1

    supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. Identify three different sources of information you could use to enable you to do this. 1. You could discuss with your colleagues 2. You can check out government websites on line 3. You could also check out any up to date books on employment law. Once you have identified a reliable source of information: Aii, a) list three aspects of employment covered by law. 1. Holiday pay 2. Sick pay 3...

    Employment, Employment contract, Employment Rights Act 1996 1377  Words | 4  Pages

  • Err Task B Your Work Role

    Task B- Your work role Describe the information which needs to be shown on your pay slips/statement. Personal information eg. Name and date of birth Total pay – your full pay before any tax or National Insurance has been taken off Any deductions which change from payday to payday eg. tax and National Insurance, and what the deductions are for. The total amount of pay that you will come out with after deductions National Insurance number Tax code The tax period Pay rate A breakdown of...

    Best practice, Management, National Insurance 862  Words | 3  Pages

  • Nvq Err Task B

    Task B – Your Work Role Bi - Describe Terms Conditions of Contract of Employment Job Description, Defining my Role, Responsibilities as well as the roles of others such as Managers & Supervisors. Entitlement, Such as Rate of Pay, Holidays, Sickness Benefit, Pensions & Expenses. Responsibilities, Working Hours, Illness, Absence, Complaints Procedures, Notice Periods (leaving & dismissal), Company Dress Code, Changes in Circumstances, Assessments & Training. General, Correct...

    Discrimination, Employment, National Insurance 543  Words | 4  Pages

  • Nvq 2

    nvq 2 3.1 When responding to a complaint you must be polite, apologise when needed, respond to the complaint as quickly as you can, if it is a written complaint make sure that the response is understood, inform the manager if needed and also ensure that the subject matter is being resolved correctly and inform the person that complaint that everything is being dealt with. 3.2 The Complaints policy is a recorded and documented procedure that is available to everyone, the complainant is listened...

    Family, Individual, International Federation of Social Workers 2289  Words | 7  Pages

  • Customer service Chapter 1 and 2

    Chapter 1 Review Questions. 1. Service is the manner in which you and other employees treat your customers and each other as you deliver your company’s deliverables. 2. In the past when many people worked on the farms, small artisan and business owner provide customer service to their neighbors. Many small towns and villages had their own blacksmith, general stores, barbershop, and similar service oriented establishments owned and operated by people living in the town. For people living in more...

    Customer, Customer service, Non-profit organization 1813  Words | 7  Pages

  • Managing Quality in Partnership Working with Service Users

    1 Understand differing perspectives of quality and partnership working in relation to health and social care services Partnership: empowerment; independence; autonomy; power; informed choice; staff and organisation groups eg statutory, voluntary, private, independent, charitable; service users Quality: audit; quality control; role of agencies eg Care Quality Commission, NICE; role of staff and users; quality perspectives eg Servqual-Zeithaml, Parasuraman and Berry; technical quality; functional...

    Differentiated services, Integrated services, Management 1215  Words | 6  Pages

  • Personal Development Qcf Level 2 or 3 Health and Social Care Guidance Notes

    guidance notes on how to write a reflective account qcf health and social care level 2 or 3 unit 2 personal development study aid or guidance notes A Reflective account, which addresses the subject of personal development, within the role of a social care worker. You could use this learning resource as a guidance/reference aid, in producing your own reflective account. This explains understanding of your personal development, training, and support available within your role. EXAMPLE REFLECTIVE...

    Better, Development studies, Employment 958  Words | 3  Pages

  • Task B your work role

    Task B- Your work role Bi: I’m employed as a Care Assistant working at Croft Manor care home, 28 Osborn Road, Fareham Po16 7DS. Or any other home operated by the company within reasonable travelling distance of this address. My rate of pay is £6.75 per hour. Payable monthly by credit transfer. I’m contracted 36 hours a week. I am also required to work at weekends, in the evenings and at night and public holidays as part of my normal working week. I am enticed Annual Holiday, this runs from the 1st...

    Care of residents, Employment, Health 2153  Words | 6  Pages

  • NVQ 2 ERR- Employment Rights and Responsibilities

    Aiii) Employment law exists to uphold the rights of the employer and their employees and to prevent any exploitation. Task B Bi) In the terms and conditions, it describes a few things. Here are only a few. The first being the hours of work and how it will be worked. I am full time and therefore will be working 37 ½ hours a week. This is done over 5 shifts (8-4, 8-130, 4-10, 4-10 sleep and awakes (once trained)). Any preferences are expressed before the agreement is made. The second, is pay per...

    National Vocational Qualification, The Residents 1710  Words | 3  Pages

  • Customer Service Level 2

    and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure you provide a description for each organisation, rather than a list.  2. Complete the table below by describing the differences in customer service between commercial, public and third sector organisations. You should outline customer service roles in each organisation...

    All rights reserved, Customer, Customer service 1009  Words | 5  Pages

  • task b your work role

     Task B your work role Bi Describe the terms and conditions of your employment as set out in your contract of employment or employment agreement. Health and safety It is your duty and responsibility to familiarise yourself with, and to comply with the company’s or any third party’s health and safety policies and procedures. Rate of pay Your rate of pay is £7.50 week days and £8.50 weekends per hour; the company will review your pay annually and advise you in writing of any pay change...

    Employment, Employment contract, National Occupational Standards 990  Words | 4  Pages

  • Report Activities 1 And 2 4DEP

    Assignments 1 and 2 Topic: CIPD Profession Map and HR/L&D practitioner services. Date: 06.01.2015 Student: Katarzyna Zarnowska Tutor: Jill Wilson Abstract. My report briefly summarise the CIPD Profession Map, then I would like to make comment on the activities and knowledge specified within one professional area first. The second part my report will outline how an HR/L&D practitioner should ensure the services provided are timely and effective. Table of contents. Abstract. 1. Introduction. 2. The summarise...

    Curiosity, Management, Need 1753  Words | 6  Pages

  • Err for Level 2 Childcare

    my employment are: the date in which I commenced my employment. My job title, this explains what my title is and has a brief description of what my roles will be. My place of work, this explains where my main place of work will be and that I may be needed in other branches. It also explains that I will be given a months notice if my place of work changes. My salary, this explains what my hourly rate will be and how it will be paid into my account. It also states that my salary will be reviewed each...

    At-will employment, Employment, Employment contract 2526  Words | 7  Pages

  • Employment Rights and Responsibilities

    employees and employers within own area of work 1. List the aspects of employment covered by law 2. List the main features of current employment legislation 3. Outline why legislation relating to employment exists 4. Identify the sources and types of information and advice available in relation to employment responsibilities and rights. 2. Understand agreed ways of working that protect own relationship with employer 1. Describe the terms and conditions of own contract of employment ...

    Career Pathways, Employment, Kindergarten 565  Words | 3  Pages

  • Improve Own Performance in a Business Environment

    Level: Credit value: Guided learning hours: Work with other people in a business environment 205 Y/601/2474 2 3 10 31 December 2013 Unit expiry date: Unit purpose and aim This unit is about working within a team, sharing responsibility with others to make sure that a team can achieve agreed goals and objectives. Learning Outcomes The Learner will: 1. Understand how your role fits with organisational values and practices Assessment Criteria The Learner can: 1.1 Describe the sector in which...

    Assessment, Learning, Management 1068  Words | 5  Pages

  • NVQ level 3 health and Social Care Settings

    required for competence in own work role 1.1 Describe the duties and responsibilities of own work role. In my current role as a senior care assistant it’s my duty to maintain standards of care within the organisation by following guidelines set out from the organisations that inspect and govern the home. As a senior/shift leader it is my duty to ensure that staff at the home conform to these requirements completing their tasks and maintaining the high standards of care within the organization. ...

    Care Quality Commission, Geriatrics, Healthcare Commission 1331  Words | 5  Pages

  • 4DEP 1 2

    4DEP Activity 1 & 2 Allys Parsons – 10716742 12th May 2015 The CIPD Profession Map - Core Functions The CIPD Profession Map is provided to give a distinct overview of the specific areas of business that HR personnel are concerned with. The map includes 10 professional areas, 8 behaviour areas and 4 bands of professional competence. The specific professional areas are defined by Bands which describe professional competence, with Band 1 being the entry level standard or those working...

    Employment, Human resource management, Management 1237  Words | 6  Pages

  • Nvq 3

    part of their induction process. Part of your role is to help them prepare for the review after their probation period. Ai Create a guide for the new social care worker about how to reflect on their practice. The guide must include the headings listed with an explanation of each. a) What is reflective practice? b) Why is reflective practice important? c) How reflective practice contributes to improving the quality of service provision. d) How standards can be used to help a social care worker...

    Tour de Georgia, UCI race classifications 569  Words | 3  Pages

  • Unit 2 Health & Social Care

    Level 3 Diploma Health & Social care, Unit 2 1.1(Q) Describe the duties and responsibilities of own work role: I have worked for Choice support for six years. I work in a homeless hostel which offers tenancy support along with signposting ,for residents to gain more indepth support. Westview House cater for twenty nine residents around substance misuse, mental health and other issues they may be experiencing. My current role as project worker. I’m responsible for providing support...

    Better, Mental disorder, Resident 935  Words | 3  Pages

  • Understand own role and responsibilities in lifelong learning

    Group A Roles and responsibilities and relationships in lifelong learning 1 Understand own role and responsibilities in lifelong learning 1.1 Summarise key aspects of legislation, regulatory requirements and codes of practice relating to own role and responsibilities. In accordance with the Health and Safety at Work Act (1974) it is the duty of every employer to ensure the provision of such information, instruction, training and supervision as is necessary to ensure, so far as is reasonably...

    Auditory learning, Education, Educational psychology 1387  Words | 5  Pages

  • Nursing Roles

    Nursing Roles & Values Casey Smith, RN NVT2 ~ Task 2 Western Governor’s University May 2013 First Interview Western Governors University Nursing Program Interview Form Candidate name: Jaclyn Dunn, RN Candidate ID number: Name and title of the interviewee: Kim Goff, RN MSN Describe the specialty area of the interviewee: Hospice Clinical Director The interviewee belongs to the following category: Educator Administrator Clinical Specialist Staff Nurse Nurse Researcher ...

    Florence Nightingale, Health care, Health care provider 2236  Words | 7  Pages

  • Nvq Level 2 Health and Social Care

    expreiencing it first hand. Communication is the cornerstone of how people live, it is adapted and manipulated for all to understand. 2. Explain how effective communication affects all aspects of own work A. Effective communication is intrinsic with good working practice. If communication is poor, aspects of own work will be compromised. Within care, effective communication is at the forefront of every aspect of the role as ‘carer’. Without effective communication, relationships cannot...

    Communication, Confidentiality, Disability 1208  Words | 4  Pages

  • employment responsibilities and rights

    provisions to protect against gender, race, disability, age, working hours and holiday entitlements. Sickness absence and sick pay. Data protection for personal information. Health and safety. Criminal records Bureau (CRB) checks when starting work within a healthcare setting. 1.2 List the main features of current employment legislation. The main features are as followed, minimum wage, hours worked, Discrimination, health and safety, holiday entitlements, redundancy and dismissal, disciplinary procedures...

    Employment, Health care, Healthcare 1262  Words | 4  Pages

  • Assignment 301 Understanding Roles

    Understanding roles, responsibilities and relationships in education and training Gavin Hayden Word count:1,632 Task A Information leaflet: You have been asked to produce a leaflet that mentors within your organisation can use when supporting new members of staff. The leaflet needs to outline some of your organisation’s procedures and be a useful reference point. In this document you will: A) explain the teaching training role and responsibilities in education and training (ref.1.1) Roles and responsibilities...

    Act of Parliament, Data Protection Act 1998, Law 1634  Words | 4  Pages

  • HSC 025 ROLE OF THE CARE WORKER

     Questions HSC 025 The role of the health and social care worker Outcome 1 1. Explain how a working relationship is different from a personal relationship. A working relationship is where you are placed with other people and work as part of a team where each individual is working towards the achievement of shared aims and objectives. You will work to a set of rules and procedures for which you will be paid. You will be accountable and responsible for any mistakes or errors. You do not have to like...

    Conflict, Employment, Game theory 850  Words | 3  Pages

  • QCF HSC 037 Promote And Implement Healt

    HSC 037 Promote and implement health and safety in health and social care Title HSC 037 Promote and implement health and safety in health and social care Level 3 Credit value 6 Learning outcomes The learner will: Assessment criteria The learner can: 1. Understand own responsibilities, and the responsibilities of others, relating to health and safety 1.1 Identify legislation relating to health and safety in a health or social care work setting 1.2 Explain the main points of health and...

    Accident, Health care, Illness 697  Words | 4  Pages

  • ERR workbook 2015

    Employment responsibilities and rights in Health and social care and children and young people UNIT 201 Level 2 I confirm the evidence in this workbook is my own Learner name and signature ……………………… Assessor name and signature ……………………. IQA name and signature……………………………… Date of completion …………………. 1. Know the statutory responsibilities and rights of employees and employers within own area of work 1.1 List the aspects of employment covered by law 1.2 List the main features of current employment...

    Disability Discrimination Act 1995, Discrimination, Employment 1148  Words | 16  Pages

  • Customer Service Standards 2 2

    INTERNATIONAL COLLEGE BSBCUS402B – address customer needs Assessment 2 Student Name: GURDEEP SINGH Student ID: HIC-140705 Submitted to: SHAMIR TABLE OF CONTENT custmore service standards 3 Introduction 3 Defining custmore service standards 3 Policies and procedures of custmore service standards 4 Planning and implementation 6 Monitoring custmore service standards 7 Conclusion 8 Customer service standards Introduction We are used to such phrases as ‘100% reliable’...

    Customer, Customer service, Definition 1503  Words | 8  Pages

  • L2 HSC Technical Certificate unit204 auth

    L2- HSC Technical Certificate unit worksheet Unit 204 – Principles of safeguarding and protection in health and social care The numbers in the bracket after each question relate to the assessment criteria in the standards UNIT 4222-205 1. Define the following types of abuse: (1.1.1) a. physical abuse - hitting, punching, etc. b. sexual abuse- touching, assaults, rape, exposure to porn c. emotional/psychological abuse- threats, bullying, verbal insults, etc. d. financial abuse- taking...

    Abuse, Bullying, Child abuse 1088  Words | 3  Pages

  • Explain the boundaries between the teaching role and other lifelong learning professional roles.

    Explain the boundaries between the teaching role and other lifelong learning professional roles. Summarise your own responsibilities in relation to other lifelong learning professionals Within the 2003 workload agreement (Woodward and Peart, 2013) its explains the levels of work a teacher could reasonably expect but also defines the roles which would provide a framework of support to the teachers role. Though this applies to secondary education the principles can inform teacher roles in the lifelong...

    Adult education, Assessment, Education 1027  Words | 3  Pages

  • Nvq 3 Health and Social Care Unit 2

    Pia George NVQ Health and Social Care Unit 2: Engage in Personal Development in Health and Social Care Settings 1.1 & 1.2 My job requires that I am personally responsible to uphold the statement of values in all areas of my work. I have to provide emotional and educational support and demonstrate a caring attitude towards others which is based on respect dignity and equality. I plan organise and implement activities within my service, following risk assessments. I, as with any member of...

    Member of Parliament, Reflections, Sociology 891  Words | 3  Pages

  • health and social NVQ 2

    are fully employed by the company. My set hours are 36 hours a week; I must do these hours every week to ensure I meet my terms and conditions as stated on my contact of employment. As a care assistant The Grange are to make sure full training is provided so I am able to my job correctly. In my contact of employment I am entitled to 28 days of holiday which I can take from the 1st of April to the 31st of March each year, however I am also entitled to take unpaid leave if authorised by my manager...

    Complaint, Confidentiality, Data Protection Act 1998 923  Words | 3  Pages

  • Assessment Task 2

    candidate will demonstrate the ability to ensure delivery of quality service through handling customer complaints, monitoring team performance, and intervening to develop team abilities to overcome difficulties in providing quality customer service. Assessment description You will perform two role-plays in the context of the Innovative Widgets simulated business. In the first role-play, you will follow procedures to handle customer complaints. In the second role-play, you will recognise areas in which you...

    Complaint, Customer, Customer service 1258  Words | 10  Pages

  • Unit 2 Assignment

    Lori Phillips HN115 Unit 2 Project I used Careerbuilder.com to complete this assignment. Job 1 Job Title: Case Manager Supervisor 1 – Denver Human Services Job Description: The City and County of Denver and Denver Human Services seek enthusiastic, positive-minded community leaders for the role of Case Management Supervisor I. Case Manager Supervisors lead teams who interview and determine eligibility to public assistance for our most vulnerable residents, while connecting them to...

    Book of Job, Employment, Federal government 835  Words | 3  Pages

  • Perspectives on the role of the family within society

    PERSPECTIVES ON THE ROLE OF THE FAMILY WITHIN SOCIETY Functionalist views: • Interested in how the various institutions and groups within society function together • The family maintains the social system by producing the next generation of citizens, workers and parents • G.P. Murdock: o Four main functions 1. Production of new generations 2. Regulation of sexual activity 3. Provision of economic support and the necessities of life through the division of labour 4. Socialisation of...

    Feminism, Feminist theory, Gender 913  Words | 4  Pages

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