groups and individuals whose communication needs must be addressed in own job role 1.2 Explainhow to support effective communication withinown job role 1.3 Analyse the barriers and challenges to communication withinown job role 1.4 Implement a strategy to overcome communication barriers 1.5 Use...
rolefitswithin the wider context of the sector
3.1 Explainhowownrolefitswithin the delivery of the service provider
My rolewithin the delivery of the service provider is;
Getting to know clients, their interests and needs
Helping clients with daily personal care such as; washing...
the associated criteria. Learners need to summarise the main points of key legislation in relation to how it influences servicedelivery. To achieve M1, learners need to describe how legislation, policies and procedures are used to promote the safety of individuals in the HSC workplace. Experiences...
requirements in ownrole Assessment criteria The learner can: 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role 1.2 Explainhow to support effective communication withinown job role 1.3 Analyse the barriers and challenges to communication withinown...
2.5 Explain the purpose of health and safety
procedures when providing a reception service,
including own responsibilities
2.6 Explainhow to carry out health and safety
procedures in a reception area
N025005 – Specification – Edexcel Level 2NVQ Award/Certificate/Diploma in
child or adult using the service; care practice which is not detrimental to the health wellbeing and safety of the child or adult; carrying out care practice only withinown level of competence, role and responsibility How the duty of care affects own work role: carrying out duties only for which you...
, ensure equality and diversity during assessment, evaluate own work and maintain currency of own work.
The role of the assessor is to provide a service to enable employees and individuals to gain a NVQ in their chosen field, for example Health & Social care, Customer Service ect. You should always...
‘duty of care’ Describe how the duty of care affects own work role Describe dilemmas that may arise between the duty of care and an individual’s rights Explain where to get additional support and advice about how to resolve such dilemmas Describe how to respond to complaints Identify the main points of...
environment Explain why customer service should meet or exceed customer expectations Identify the purpose and ways of building positive relationships with customers Identify how customers demonstrate their own needs and expectations Describe the purpose of the receptionist role as the first point of...
Q. Explainhow your role contributes to the overall delivery of the serviceprovided.
A. As we (as nursery nurses) are the ones that spend time with the children and look after them, we are the first...
workers are fit to practice and
are equipped to offer quality care and support.
The diplomas are the core qualifications for
social care and it is recommended that all care
staff have at least a level 2 or 3 diploma in
health and social care (or the equivalent NVQ if
studied before 2010).
of communication to meet
Be able to improve
and practices that support
positive outcomes for
Explainhow to support effective communication
withinown job role
Monitor the effectiveness of...
individual’s rights and their responsibilities
for their own care and protection, the rights and
responsibilities of key people and your role and
responsibilities for their care and protection
• the individual’s views, preferences and
expectations and how these can and are
provided for in the services...
training courses and any disciplinary actions. | |
| 2.5 | Agreed ways of working include the company Safeguarding policies | |
Learning Outcomes | | | |
3. Understand howownrolefitswithin the wider context of the sector | 3.1 | My role as a carer within Domicillary service is that i...
* What does this individual need?
* Identifying what the individual needs and what services need to be provided.
The development process of a care/support plan is to show how person centred approaches operates, by finding out what fits this individual’s needs. For example...
servicesprovided by an HSC Trust
pilot scheme complaints
means a complaint s procedure
established by the pilot scheme
means a FPS complaints
procedure established within the
terms of the relevant regulations
the design process, based on technology-based delivery and e-learning support how to identify and agree the roles and responsibilities of practitioners and learners how to use the resources and support available for learners how to identify and explainhow learners can progress and which options are...
to go on the respective courses that my employer requires me to. The government requires all care workers to have NVQ level 2 in Health and Social Care
Q 13. Explain the service you are employed in and how your role supports servicedelivery. 3.1/2
I am employed in domiciliary care, to provide...