STraTeGiC Hr MaNaGeMeNT case study with teaching notes Nokia: Values That Make a Company Global By Geraldine Willigan‚ MBA Project team Author: SHRM project contributor: External contributor: Copy editing: Design: Geraldine Willigan‚ MBA Nancy A. Woolever‚ SPHR Ram Charan‚ Ph.D. Katya Scanlan‚ copy editor Terry Biddle‚ graphic designer © 2009 Society for Human Resource Management. Geraldine Willigan‚ MBA. This case was prepared by Geraldine Willigan‚ MBA‚ former editor at Harvard Business Review
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they change their phone every year‚ some even twice a year. Nokia is still the largest mobile phone company in the world‚ but its long-term dominance is now challenged more than ever. Observers have begun asking whether the cutting edge that has turned Nokia into the number 1 vendor still exists. This report gives an overview on what is happening on Nokia. It includes the history‚ and a brief introduction to Nokia followed by the company organization. Half way through the report you can find information
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Nokia as a company Overall Nokia has detailed many personality characteristics for its brand. The main focus of Nokia is relationship marketing; the company personality is like a trusted friend. Building friendship and trust is the main objective of the Nokia brand. When Nokia positions its brand in the crowded mobile phone marketplace‚ its message is to “bring people together”. This gives consumers a sense of trust and consideration by the company‚ as though to say that Nokia understand what
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Value chain To begin with‚ it is necessary to provide some background about value chain that was coined by Micheal Porter with his book in 1985. In this bestselling book‚ the idea of value chain was explain how the firm create the competitive advantage and value after some specific activities which deemed as value-adding porocess. It was splited into two parts in Porter’s Value chain mode and they are "primary activities" and "support activities". "primary activities" include following steps
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Part # 1 : Introduction 1.1 # Basic Information Regarding Nokia Company: Nokia is the world leader in mobility‚ driving the transformation and growth of the converging Internet and communications industries. It make a wide range of mobile devices with services and software that enable people to experience music‚ navigation‚ video‚ television‚ imaging‚ games‚ business mobility and more. Developing and growing our offering of consumer Internet services‚ as well as our enterprise solutions and software
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relationship and interest shown by the consumers in both products and service. Consumers are not just having a brand loyalty but are monitoring the company in places where are operating to see if they will be environmental friendly. In other to successfully scrutinize the firm‚ the managers of this company are evaluating their impact on the people and the environment. Nokia has done reasonably well and still setting target for future year in other to fully implement recommendations and research result. Corporate
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NOKIA COMPANY BACKGROUND Company Information Nokia Corporation (Nokia) is player in mobile industry. The Company makes a range of mobile devices with services and software that enable people to experience music‚ navigation‚ video‚ television‚ imaging‚ games‚ business mobility and more. Nokia also provides equipment‚ solutions and services for communications networks through Nokia Siemens Networks. From January 1‚ 2004 through March 31‚ 2007‚ Nokia had four business groups: Mobile Phones‚ Multimedia
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Embargoes are similar to economic sanctions and are generally considered legal barriers to trade. One of the most comprehensive attempts at an embargo happened during the Napoleonic Wars. In an attempt to cripple the United Kingdom economically‚ the Continental System - which forbade European nations from trading with the UK - was created. U.S. Senator Pressler‚ introduced the Pressler Amendment which imposed an embargo on all economical and military aid to Pakistan for developing nuclear weapons
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Case 9.2 Nokia Leads with Global Strategy 1. The environmental forces that influence Nokia’s marketing strategy in various countries are political‚ legal‚ and regulatory forces. A countries legal and regulatory infrastructure is a direct reflection of the political climate in the country. The political climate can influence how Nokia enters and how well it does within a given market in that country. Within industries‚ such as the Nokia industry‚ elected or appointed officials of influential
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focuses on Nokia and aims to find out whether the conclusions of the SOMO report and the publicity that followed afterwards had any harmful effects for the reputation of Nokia among consumers in The Netherlands. The target groups of this research are consumers and potential consumers of Nokia between the age of 18 and 65. Nokia is the largest supplier of a wide range of mobile phones and its goal is to have the best quality products and services in the mobile phone industry. The company has a strict
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