MARKETING OF BANKING SERVICES. 1. Introduction. Bank Marketing. Why Bank Marketing. Features of Bank Marketing. Services. Characteristics of Services. Difference between Product and Services. 2. Marketing. Features. Marketing of Tools and Techniques. Marketing Mix in Banking. Growth of Service Market. Marketing Approach in Banks. 3. Justification for Marketing the Banking Services. Satisfaction of Customer Needs. Bank Marketing in the Indian Perspective. 4. Articles
Premium Marketing Bank
Introduction to Service Marketing Contents [A] MEANING AND DEFITION [B] FACTORS RESPONSIBLE FOR GROWTH OF SERVICE SECTOR [C] ROLE OF SERVICES [D] CHARACTERISTICS OF SERVICES [E] CLASSIFICATION OF SERVICES [F] SERVICE MARKETING ENVIRONMENT [G] GOODS/SERVICE MARKETING [H] PRODUCT SERVICE CONTINUUM [I] CONSUMER BEHAVIOUR [J] SERVICE MARKETING TRINITY [K] SERVICE GUARANTEE [L] SERVICE ENCOUNTER [M] ZONE OF TOLERANCE [N] CORE AND SUPPLEMENTARY PRODUCT [O] BUYING ROLES [P] MARKETING CHALLENGES
Premium Marketing
DP10 Marketing of Financial Services 16 APRIL 2004 1. 2. 3. 4. 5. 6. Time allowed Total number of questions Number of questions to be answered : Three (3) hours : Five (5) questions : Four (4) questions [25 marks each] Begin each answer to a new question on a fresh page. Answer all questions in English. A blank page is provided at the end of the question paper for rough work. ANSWER FOUR (4) QUESTIONS ONLY 1. (a) (b) (c) Explain the meaning of “marketing” in relation to the banking
Premium Maslow's hierarchy of needs Marketing
work in other areas. Since this problem is appeared‚ service is becoming more important than old days when especially the world always developing fast. As many sociologists believe when the community is developing‚ the service industries will increase rapidly. Therefore‚ the more developed countries had higher percentage of service industries. In this essay‚ it will give the ideas of the description for two marketing theories of flower of service and pricing strategy. By analysing the theories to
Premium Marketing Burger King
MARKETING CHALLENGES IN SERVICE MARKETING Managing‚ growing‚ and profiting with both product and service businesses are challenging tasks. But the challenges are different from one to the other. Listed below are some of the most common and difficult challenges of growing and managing consulting‚ professional‚ or technology service businesses that don’t necessary apply to product businesses. 1. Clients can’t see or touch services before they purchase them Clients can’t see or touch services
Premium Marketing Sales Management
1. Introduction - First of all‚ this report introduces selected financial services organization HSBC background briefly. And talk about element of marketing. After that‚ the main content of this report consists three parts: 1.marketing segmentation. It also introduces HSBC how to separate segment‚ basis of segmentation. 2. Market targeting. After segmentation analysis‚ we can find the target customer accuracy. 3. Market positioning. Following the selection of segment to target‚ financial institutions
Premium Marketing Bank Financial services
Service Marketing Control Continuous: 20% group assignment week 10 20% individual week 8 20% test: 2 Q° during 2 hours Subject to analyse: Service Organization (can be from food sector (restaurant)‚ hotel‚ education‚ hospital (medical services…) See from both sides: Favourable and Unfavourable (+suggestion to ameliorate an unfavourable point) Marketing Mix Service: 7P’s : Product Intangible product‚ you do not own the product‚ experience of using it. You don’t buy the provider of the service
Premium Marketing
Multichannel service marketing Basically‚ multichannel marketing is using many dfferent marketing channels to reach a customer‚ each channel is a existing form of selling‚ like a retail store‚ a web site or a mail order catalogue. By offering the customer more options‚ multichannel marketing helps business to meet different types of customers and get more opportunities to interact with customers. Besides‚ multichannel marketing makes each channel can help to promote the other channels; for example
Premium Marketing Sales Online shopping
MK2 SERVICES MARKETING COURSEWORK ASSIGNMENT QUESTION “Develop a service blueprint for an organization in the hospitality service industry of your choice” Development Steps; - Decide on the company’s service or service process to be blueprinted and the objective. - Determine who should be involved in the blueprinting process - Modify the blueprinting technique (if required) - Map the service as it happens most of the time. - Be sure customers remain the focus - Track insights that
Premium KFC Marketing Fried chicken
without the network service provider? The answer to that question is absolutely no where. They could be used to play games‚ store numbers may be even take photographs but without the service providers they would be of absolutely no use. Among the many service providers of the world one of the prominent names is Vodafone. Vodafone Australia is one of the most used network service providers in Australia. Likewise‚ World wide it is one of the most recognized cellular network service brands in the world
Free Mobile phone GSM Cellular network