Molecular modelling is the general term used to describe the use of computers to construct molecules and perform a variety of calculations on these molecules in order to predict their chemical characteristics and behaviour. The term molecular modelling is often used synonymously with the term computational chemistry. Computational chemistry is a broader term‚ referring to any use of computers to study chemical systems. Some chemists use the term computational quantum chemistry to refer to the use
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Intern. J. of Research in Marketing 17 Ž2000. 105–126 www.elsevier.comrlocaterijresmar Building models for marketing decisions: Past‚ present and future Peter S.H. Leeflang a‚) ‚ Dick R. Wittink a‚b a Department of Economics‚ UniÕersity of Groningen‚ P.O. Box 800‚ 9700 AV Groningen‚ Netherlands b Yale School of Management‚ New HaÕen‚ CT‚ USA Abstract We review five eras of model building in marketing‚ with special emphasis on the fourth and the fifth eras‚ the present and the future
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“INTERNAL SERVICES MARKETING” PROFESSOR BRETT COLLINS School of Management Deaking University Victoria 3217 Australia (Tel: +6152 471277) and PROFESSOR ADRIAN PAYNE Marketing and Logistics Group Cranfield School of Management Cranfield Institute of Technology Cranfield Bedford MK43 OAL UK (Tel: 0234 751122) Submitted to European Management Journal Copyright: Collins and Payne 1991 INTERNAL SERVICES MARKETING INTRODUCTION Over the past few years the term internal marketing is
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Assess the practical value of strategic marketing planning models to today’s marketing managers. The four P’s are essential for any company wanting to implement the marketing concept‚ unfortunately these tools only concern the operational side of an organisation (they identify the wants and needs of a customer and then present them as a product). If a company wants to succeed and survive in the future they must focus on marketing planning‚ this concept concentrates on where the company currently
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AMB340 Service Marketing Service Encounter Report Word count: 1978 I. Introduction Nowadays‚ services dominate economy and generate most new jobs. This service encounter report aims to compare and contrast my own real-world service experiences using services marketing theories. Firstly‚ it will compare my two satisfactory encounters journals in East Coast Car Rentals and Ambient Hotel Colina to get the most satisfactory one. Secondly‚ two dissatisfactory encounters in Ray White Alderley and Myer
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Gap Analysis is a conceptual model of services quality which was put forward in 1985 by Parasuraman. They defined service quality as the distance or gap between customer’s expectations from their services and their understandings from the qualities received. Gap analysis model is the cooperation between the organizations activities and the link between these activities and the satisfactory level of the quality offered from the stand point of the customers. In today’s variable and dynamic environment
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Use RESTRICTED to schools where students have purchased this manual Molecular Genetics IB SL IB HL IB Options AP Biology Complete nos: Complete nos: Complete nos: Complete nos: 1‚ 3-4‚ 7‚ 9(a)‚ 11‚ 13(a)-(d)‚14-15‚ 20-22 Extension: 2‚ 12 1-26‚ 28-29‚ 3132‚ 34 Extension: 27‚ 30‚ 33 Option D: 30 1-34 Some numbers as extension as appropriate L earning Objectives 1. Compile your own glossary from the KEY WORDS displayed in bold type in the learning objectives
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BUS 268: Service Marketing Report Topic: Positioning of Raffles hospital Content Page 1. Journal Review…………………….………………………………….……………….3 1.1 Positioning…………………….…………………………………………………...3 1.2 Determinant Variable……………………………………………………………...4 1.3 Positioning strategy………………………………………………………………..5 1.4 Positioning map……………………………………………………………………7 2. Organization (Raffles hospital)………………………………………………………..8 2.1 Positioning………………………………………………………………………....8 2.2 Determinant
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Introduction Financial services are concerned with individuals‚ organizations and their finances. Manulife‚ as Insurance services‚ are inseparability‚ it cannot be separated from their provider. It is defined as a contract that provides the policyholder with pre-defined benefits in cases of specified losses. Content Advertising is a form of communication intended to convince an audience. Almost every one grows up in the world which is flooded with the mass media e.g. television‚ advertising
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Chapter 1: Intro Goods Service Implications Tangible Intangible • Inventories • Patents • Displayed or communication • Pricing challenges Standardized Heterogeneous • Dependence on employee and customer actions‚ • Uncontrollable factors • Quality matched to promise/promoted Production separate from consumption Simultaneous production and consumption • Customers participate in and affect the transaction • Customers affect each other • Employees affect the service outcome. • Decentralization
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