Introduction Godiva has for a long time now being among the leading corporations in its area of expertise‚ chocolate. Currently‚ it records a sale of 500 million USD per year. It offers a very interactive‚ as well as customer service‚ where consumers are able to feel the staffs’ sincerity. Company history Godiva Chocolatier is a multinational Company that deals with manufacturing of premium chocolates and other products related to chocolates. Godiva was founded in 1926‚ in Belgium‚ but later
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Godiva Chocolatier and Godiva Gems 1) Define “the product” offered by Godiva. Identify the different levels of the product. Discuss the attempts made by the management to come up with augmented product. Godiva brand works very hard‚ trying to present to their customers all the best‚ the highest and premium quality in Belgium chocolates‚ and also is important to know that all this chocolates are handcrafted. Looking to achieve all their goals the company makes and sells lots of
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chocolate Godiva Background Godiva Chocolatier‚ a Belgium chocolate manufacturer famous for its premium quality handcrafted chocolates‚ was founded in 1926 in Brussels by the master chocolatier Joseph Draps and it was purchased by the Campbell Soup Company which faciliatates the activities of brand aroun the World. In 2001 Godiva was purchased by the Turkish Yıldız Holding‚ owner of the Ülker Group. and on Februrary 1st 2013 the former owner of Godiva Chocolatier Yildiz Holding sold Godiva Chocolatier
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CASE STUDY ‘’ GODIVA CHOCOLATIER AND GODIVA GEMS’’ Godiva Chocolatier is a manufacturer of premium chocolates and related products. Godiva‚ founded in Belgium in 1926‚ was purchased by the Turkish Yıldız Holding‚ owner of the Ülker Group‚ on November 20‚ 2007. Godiva owns and operates more than 600 retail boutiques and shops in the United States‚ Canada‚ Europe‚ and Asia and is available via over 10‚000 specialty retailers. In fall 2009‚ the chocolatier decided to go mass market
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CASE STUDY “Godiva Chocolatier and Godiva Gems” 1. The product offered by Godiva is an affordable and accessible one that is made for every-day sharing. There are three different levels of the product: the core product‚ the actual product and the augmented product. The core of the product represents the benefit of this product‚ the benefit that makes it valuable to its consumers‚ in this case the reputation of Godiva Chocolatier (high end brand). The actual product is “Godiva Gems”‚ the tangible
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information. Customer relationship management (CRM) at Godiva is a tool for creating and maintaining lasting relationships with customers and lays the basis for targeted marketing and product development. As company spokeswoman Viviane Burgess says‚ “the Company needs to keep track of evolving consumer behaviours in order to offer those products which best respond to their needs.” COMPANY INFORMATION AND BACKGROUND A. Brief History Godiva Chocolatier is specialised in the production of premium chocolate
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service. This promotion can attract more customers to buy more to eliminate the shipping cost. This is one of the solutions to increase their sales revenue. 3. What are the compelling business reasons for Godiva to set up the website? There are few compelling business reasons for Godiva to set
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Executive Summary Godiva chocolate has been a paramount in its field of expertise‚ chocolate. It has an annual sale of $500 million. Offering a very interactive and personal customer service‚ where customers could feel the staff’s sincerity. Our clients are chocolate lovers who love to indulge in the rich and delicious world of chocolate. Godiva chocolate offers a variety of chocolate which includes truffles‚ pralines‚ ganaches‚ nuts‚ fruit & liquor‚ caramel‚ white chocolate‚ dark chocolate
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eCommerce Application “Buy Chocolate Online? Try www.godiva.com” The Business Opportunity The demand for high-quality chocolate has been increasing rapidly since the early 1990s. Several local and global companies are competing in this market. Godiva Chocolatier is a well-known international company based in New York whose stores can be found in hundreds of malls worldwide. The company was looking for ways to increase its sales‚ and after rejecting the use of a CD-ROM catalog‚ it had the courage to
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Study Godiva Chocolatier Profile Founded in Belgium in 1926 and headquartered in New York City‚ Godiva Chocolatier is recognised around the world as the leader in fine chocolates. Godiva confections are available from Belgium to Singapore and Denver to Dubai‚ making the Godiva brand known—and loved—in more than 80 countries around the world. From its famous truffles and shell-molded chocolate pieces to its European-style biscuits‚ gourmet coffees and hot cocoa‚ Godiva Chocolatier has been
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