DETERMINING ASSESSMENT NEEDS AND TRAINING IN THE SERVICE SECTOR Dr. Farzana Firdousi Emirates Institute for Banking and Financial Studies PO Box 62091 Sharjah‚ United Arab Emirates E-mail: ffirdousi@yahoo.com Abstract Training plays a vital role in the success of organizations in the service sector. Profitability of this b sector can depend to a great extent on the service of its employees. Before any kind of training is delivered they are required to identify the training needs within their organizations
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LIVE PROJECT ON TRAINING AND DEVELOPMENT WITH REFERENCE TO Training Management Introduction Today’s dynamic economy requires the company to constantly train their employees as changes occur at lighting speed. Knowledge continues to expand at a geometric rate while new‚ never existed fields pop up constituently‚ arising to become a significant competitor that threatens your business. It is clear that your employee needs training to stay on top of this fast changing environment. However‚ it
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1.1 BACKGROUND OF THE STUDY Training activities should begin when an employee joins an organization and continue throughout his or her carrier‚ regardless of whether that employee is an executive or an employee on an assembly line. Training programs must respond to job changes and integrate the long term plans and strategies of the organization to ensure the efficient and effective use of resources. That’s why I have conducted little research on training program of Trust Bank Limited & tried
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Chapter-6 Training and Development This chapter explains the HR function of training and development‚ the training and development policy at Genpact‚ subsequently the policy integration and its impact on organizational performance. Proceeding from the framework the research findings are described and at the end‚ discussions on results are outlined. Training and development is one of the most important aspects of work lives of all working professionals‚ not matter on which hierarchy they may be
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Programme Introduction To create a training programme certain basic steps are involved. The Goad 5-stage model is one simple technique that ensures no essential element is missed out. First‚ the current situation is analysed so that the training requirements can be defined. From these we can decide which approach to take; the approach clearly depends on the requirements and on the personnel concerned. These subsequently delimit the environment in which the training programme will take place and the
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TRAINING AND DEVELOPMENT Introduction Every organization needs to have well trained and experienced people to perform the activities that have to be done. Training is a process of learning a sequence of programmed behaviour. It is application of knowledge. It gives people an awareness of the rules and procedures to guide their behaviour. It attempts to improve their performance on their current job and prepare them for an intended job. Development is a related process. It covers not only
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Training and Development Importance of Training: 1. Optimum Utilization of Human Resources 2. Development of Human Resources 3. Development of skills of employees 4. Productivity 5. Team spirit 6. Organization Culture 7. Organization Climate 8. 9. Quality 10. Healthy work environment 11. Health and Safety 12. Morale 13. Image 14. Profitability Training and Development aids in organizational development i.e. Organization gets more effective decision
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A Report on Training and Development Process in Nestle Bangladesh LTD. Executive Summary: Nestle is the world’s largest food group‚ not only in terms of its sales but also in terms of its product range and its geographical presence: Nestlé covers nearly every field of nutrition: infant formula‚ milk products‚ chocolate and confectionery‚ instant coffee products‚ frozen ready-made meals‚ mineral water etc. Nestle also a major producer of pet food.Nestle management provided their employees functionally
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the need of training and development. (Hill‚ C. W. L: 2011). Organisations need to close the gap between itself and its competitors and thus require the highest level of efficiency from all its employees. In South Africa‚ organisations are faced with rapid transformations due to value systems‚ increased local and international competition‚ new technologies‚ participative management and the changing socio-economic environment (Eramus et al‚ 2009). For this reason the Skills Development Act was introduced
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Training and Development In today’s global scenario‚ just to do business is not enough. What is needed today is proactive style of management rather than reactive style. So‚ comes the concept of Competency based training and development in almost every type of organizations. To have this shift‚ the managers‚ the employees and the management together has to work to build a competent employee. Need for competence based Training: In order to use the best out of the employees in the organization‚
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