Chapter #1: What is Organizational Behavior? Manager: An individual who achieves goals through other people. Organization: A consciously coordinated social unit‚ composed of two or more people. That functions on a relatively continuous basis to achieve a common goal or set of goals. Q1: What is the importance of Interpersonal Skills? 1. Lower turnover of quality employees. 2. Higher quality applications for recruitment. 3. Better financial performance. Q2: What do Managers do in
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ORGANIZATIONAL DESIGN AND ORGANIZATIONAL STRUCTURE An organization is a pattern of relationships-many interwoven‚ simultaneous relationships- through which people‚ under the direction of managers‚ pursue their common goals. These goals are the products of the decision - making processes. The goals that managers develop through planning are typically ambitious‚ far-reaching‚ and open-ended. Managers want to ensure that their organizations can endure for a long time. Members of an organization
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communicative competence and ethics. The term “Organizational Effectiveness” can be used interchangeably with the concept of “Organizational Development”‚ especially when used as the name of a department or part of an organization’s Human Resources. Organizational development is an ongoing‚ systematic process to implement effective change in an organization and is known as a field of applied behavioral science focused on understanding and managing organizational change‚ as well as‚ a field of scientific
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Organizational Design and Organizational Structure 1. Organizational Design - management decisions and actions that result in a specific organization structure. Four Design Decisions 1. Division of Labor – process of dividing work into relatively specialized jobs to achieve advantages of specialization. Division of labor in organization can occur in three different ways: a. Work can be divided into different personal specialties. b. Work can be divided into different activities necessitated
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Organizational culture is the collective behavior of humans who are part of an organization and the meanings that the people attach to their actions. Culture includes the organization values‚ visions‚ norms‚ working language‚ systems‚ symbols‚ beliefs and habits. “Organizational culture refers to the pattern of beliefs‚ values and learned ways of coping with experience that have developed during the course of an organization’s history‚ and which tend to be manifested in its material arrangements
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Job Satisfaction - Introduction The father of scientific management Taylor ’s (1911) approach to job satisfaction was based on a most pragmatic & essentially pessimistic philosophy that man is motivation by money alone. That the workers are essentially ’stupid & phlegmatic ’ & that they would be satisfied with work if they get higher economic benefit from it. But with the passage of time Taylor ’s solely monetary approach has been changed to a more humanistic approach. It has come a
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fancy and attractive way (for eg. Health Claim Processing – Team working on this project had to only make sure that health claim data is getting downloaded properly and is processed as per the guidelines provided) thus veiling the true nature of the job. DTL focuses on the automation which meant that those employees which are from the technical background and are there for developing softwares have some scope to apply their knowledge and also learn‚ however a closer scrutiny of the degree or extent
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Socialization is the influence of the organization on the individual‚ as differentiated from the individual’s influence upon the organization. It represents a sense-making process that helps new hires adapt‚ form work relationships and find their place in the organization. Regardless of the years of work experience that new employees have‚ knowing the technical and social aspects specific to the job and the company is essential to function in a new environment. It is recognized that individuals are
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Meaning and Scope of Organizational Behavior: “Organizational behavior can be defined as the understanding; prediction and management of the human behavior affect the performance of the organizations.” - Fred Luthans The study of Organizational Behavior (OB) is very interesting and challenging too. It is related to individuals‚ group of people working together in teams. The study becomes more challenging when situational factors interact. The study of organizational behavior relates to the
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Organizational behavior is the culture of the organization‚ which includes how the employees interact with one another. It also involves how the employees feel about the company itself. The challenges of organizational behavior that most companies face include overcoming cultural and ethnic differences‚ improving productivity‚ hiring employees that fit into the organizational culture or who can improve it‚ and helping employees to find proper level of a work-life balance. One of the primary challenges
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